Troubleshooting guide

8 — 5620 SAM system redundancy
Alcatel-Lucent 5620 Service Aware Manager 8-25
5620 SAM
System Administrator Guide
1 Log in to the standby main server as the samadmin user.
2 Stop the main server software.
i Enter the following:
bash$ cd /opt/5620sam/server/nms/bin ↵
ii Enter the following at the prompt:
bash$ ./nmsserver.bash stop ↵
iii Enter the following at the prompt:
bash$ ./nmsserver.bash appserver_status ↵
iv The server application is stopped when the command in step 2 iii returns the
following text string:
Application Server is stopped
If the command returns anything other than the above text string, wait five
minutes and repeat step 2 iii. Do not proceed unless the console displays the
above text.
3 Enter the following to switch to the root user:
bash$ su - ↵
4 Navigate to the directory that contains the 5620 SAM installation software.
5 Enter the following:
# cd Linux ↵
6 Enter the following:
# ./ServerInstall_RHEL_R_r_revision.bin ↵
where
R_r is the release identifier, in the form MAJOR_minor
revision is the revision identifier, such as R1, R3, or another descriptor
The 5620 SAM server configuration utility opens and displays the Introduction
panel.
7 Click Next.
8 Accept the terms of the license agreement in the “Software License Agreement”
panel, and click Next.
9 Choose Main Server Configuration in the “Choose Installation Type” panel, and
click Next.
Note 1 — This procedure applies only to redundant 5620 SAM
deployments.
Note 2 — You must perform this procedure first on the standby main
server station, and then on the primary main server station.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01