Troubleshooting guide

8 — 5620 SAM system redundancy
Alcatel-Lucent 5620 Service Aware Manager 8-21
5620 SAM
System Administrator Guide
6 Perform one of the following:
a View the following main server information for a redundant 5620 SAM
system:
• Server 1 Public IP address—the IP address that the auxiliary server uses to
communicate with the primary or standby main server
• Server 2 Public IP address—the IP address that the auxiliary server uses to
communicate with the primary or standby main server
b View the following main server information for a standalone 5620 SAM
system:
• Server Public IP address—the IP address that the auxiliary server uses to
communicate with the main server
7 Click on the Auxiliary Services tab.
8 Review the list of auxiliary services.
9 Review the information for each auxiliary service, which includes the following:
• Service Name—the type of service, for example, statistics collection
• Selected—indicates whether this auxiliary server is currently used by a main
server to process requests
• IP Address—the IPv4 address that the managed NEs use to reach the auxiliary
server
• IPv6 Address—the IPv6 address that the managed 9500 MPR NEs use to reach
the auxiliary server
• Host Name—the host name of this auxiliary server
• Auxiliary Server Type—Reserved or Preferred
10 Close the Auxiliary Services form.
11 Click on the Faults tab to view alarm information, if required.
12 Close the form.
Procedure 8-3 To perform a server activity switch
Perform this procedure to reverse the primary and standby roles of the main servers in
a redundant 5620 SAM system. Consider the following before you perform a server
activity switch.
• Each client GUI receives notification of a server activity switch.
• During a server activity switch, a main server does not process SNMP traps,
attempt to synchronize NEs, or collect statistics.
• During a server activity switch, auxiliary servers process outstanding requests,
but do not communicate with a main server.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01