Troubleshooting guide

8 — 5620 SAM system redundancy
Alcatel-Lucent 5620 Service Aware Manager 8-19
5620 SAM
System Administrator Guide
10 View the following information in the Client Communication panel:
Private IP Address—the IP address that the main server uses as the source
address for communication with the 5620 SAM GUI and OSS clients through a
NAT router
Public IP Address—the IP address that the 5620 SAM GUI and OSS clients use to
reach the main server through a NAT router
11 View the following information in the Redundant Server Communication panel:
Private IP Address—the IP address that the main server uses as the source
address for communication with the standby main server through a NAT router
Public IP Address—the IP address that the standby main server uses to reach
the primary main server through a NAT router
Peer Public IP Address—the IP address that the standby main server uses to
reach the main server
12 View the following information in the Redundancy Database State panel:
Switchover State—whether switchover in progress, and operational state
Last Attempted Switchover Time—time of previous switchover attempt
Failover State—whether failover in progress, and operational state
Last Attempted Failover Time—time of previous failover attempt
Standby Re-instantiation State—whether reinstantiation is in progress, and
operational state
Last Attempted Standby Re-instantiation Time—time of previous standby
reinstantiation attempt
Number of Archive Logs To be Applied—number of archive logs that remain to
be applied on standby database
Estimated Time to Apply Archive Logs (seconds)—system time estimate for
application of archive logs on standby database
Note 1 — The Private IP Address and Public IP Address display 0.0.0.0
when the 5620 SAM clients and the main server use host names, rather
than IP addresses, for communication.
Note 2 — The Private IP Address and Public IP Address display the same
IP address when NAT is not used between the main server and clients.
Note — The Private IP Address and Public IP Address display the same
IP address when NAT is not used between the primary and standby main
servers.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01