Troubleshooting guide

8 — 5620 SAM system redundancy
Alcatel-Lucent 5620 Service Aware Manager 8-17
5620 SAM
System Administrator Guide
8.5 Workflow to perform 5620 SAM system redundancy
functions
1 Configure redundancy during 5620 SAM component installation. See the
5620 SAM | 5650 CPAM Installation and Upgrade Guide.
2 As required, perform manual activity switch and switchover.
a For 5620 SAM main servers:
i View the status of the primary and secondary servers to verify the
redundancy status is Up; see Procedure 8-1.
ii If required, verify the redundancy status of the 5620 SAM auxiliary
server; see Procedure 8-2.
iii Perform a manual activity switch to reverse the roles of the primary and
standby servers; see Procedure 8-3.
iv Validate the updated redundancy status; see Procedure 8-1.
b For 5620 SAM database servers:
i View the redundancy status of the primary and secondary database
servers to verify the redundancy status is Up; see Procedure 8-1.
ii As required, specify the behavior of how database switchovers are
executed; see Procedure 8-4.
iii As required, perform a database switchover; see Procedures 8-5 or 8-6.
iv As required, enable or disable automatic database realignment; see
Procedure 8-7.
v Validate the updated redundancy status; see Procedure 8-1.
3 After a failover, re-establish redundancy between the standby and primary
databases; see Procedures 8-8 or 8-9.
8.6 5620 SAM system redundancy procedures
Use the following procedures to perform redundancy tasks.
Procedure 8-1 To view the 5620 SAM system redundancy status
1 View the Standby Server, Primary DB and Standby DB status indicators in the
5620 SAM client GUI task bar. Each indicator should display Up.
2 Choose Administration→System Information. The System Information form opens.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01