Troubleshooting guide

7 — 5620 SAM database management
Alcatel-Lucent 5620 Service Aware Manager 7-5
5620 SAM
System Administrator Guide
Procedure 7-2 To display the auxiliary database status using the GUI
Perform this procedure to display information about an auxiliary database in the
5620 SAM client GUI.
1 Choose Administration→Database from the 5620 SAM main menu. The Database
Manager form opens.
2 Click on the Auxiliary Database Data Centers tab.
3 Select a data center and click Properties. The Auxiliary Database Data Center
(Edit) form opens.
4 Click on the Auxiliary Databases tab. The auxiliary database cluster members are
listed.
5 Select a cluster member and click Properties. The Auxiliary Database (View) form
opens.
6 View the Database Status and Database Proxy Status. Under normal conditions,
each status indicator displays Up.
7 Close the open forms.
Procedure 7-3 To display the auxiliary database status using a CLI
Perform this procedure to display information about an auxiliary database using a CLI.
1 To display the status of all auxiliary databases in a cluster:
i Log on to a main server station as the samadmin user.
ii Open a console window.
iii Enter the following:
# /opt/5620sam/server/nms/bin/nmsserver.bash -s nms_status
iv View the database and database proxy status. If each is not Up, contact
Alcatel-Lucent technical support for assistance.
2 To display the database proxy status of one auxiliary database:
i Log on to the auxiliary database station as the root user.
ii Open a console window.
iii Enter the following:
# /etc/init.d/samauxdbproxy status
iv View the status. If the status is not Up, contact Alcatel-Lucent technical
support for assistance.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01