Troubleshooting guide

1 — 5620 SAM System Administrator Guide overview
1-2 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
1.1 5620 SAM System Administrator Guide overview
The 5620 SAM System Administrator Guide describes the tasks that are typically
performed by a user with an Administrator scope of command role. Information in
this guide includes:
• 5620 SAM security management tasks including:
• planning and implementing the user security measures required to protect all
5620 SAM data, software, and hardware and monitor the system/network for any
security threats.
• setting up all required 5620 SAM user accounts and user groups with the required
scope of command roles and span of control permissions and the ongoing
monitoring and management of those accounts.
• providing security support information for accessing and securing managed devices
in your network.
• configuration and management requirements for TCP enhanced authentication for
NEs based on the MD5 encryption mechanism.
• advanced configuration tasks including:
• configuring, maintaining, and administering the 5620 SAM operational
environment including software licenses, system components, network functions,
and system preferences.
• performing the required tasks to establish and maintain 5620 SAM system
redundancy; and as required, monitor/perform any maintenance activity switching
or switchovers.
• using the 5620 SAM Database Manager to configure and monitor the 5620 SAM
database.
• performing NE maintenance for supported devices such as performing an
on-demand or scheduled NE configuration backup.
• routine maintenance tasks to maintain hardware and system integrity and
efficiencies including:
• collecting baseline information to evaluate the activity and performance of the
5620 SAM and the various network components.
• performing daily, weekly, monthly and supplemental routine maintenance on the
5620 SAM such as maintaining data backups and disaster recovery operations.
1.2 5620 SAM system administrator role
The Alcatel-Lucent 5620 SAM system administrator, in a typical network, would be
the individual with a 5620 SAM administrative role given the responsibility for:
• performing the initial installation and setup of the 5620 SAM
• performing 5620 SAM startup and shutdown procedures
• planning and implementation of the user security measures required to protect all
5620 SAM data, software, and hardware
Note — This guide concentrates the majority of system administrator
tasks into a single guide but some tasks are documented in other
separate guides. See section 1.3 for a detailed listing of all system
administrator tasks or information contained in this guide and other
5620 SAM customer documentation.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01