Troubleshooting guide

6 — 5620 SAM applications
6-4 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
7 Click Add to select a the supervision group you created in Procedure 6-1.
8 Save the changes and close the forms.
Procedure 6-3 To enable SAP Down State Cause KPI for the Service
Supervision application
Since the monitoring of the operational state of all SAPs in the 5620 SAM can create
performance concerns, you must choose the SAPs you want to monitor by performing
this procedure.
1 Choose Manage→Service→Services from the 5620 SAM main menu. The Manage
Services form opens.
2 Choose a service and click Properties. The Service (Edit) form opens.
3 Click on the Sites tab.
4 Choose the site on which you want to monitor the operational state of access
interfaces and click Properties. The Site (Edit) form opens.
5 Enable the Monitor Access Interface Operational State parameter.
6 Save the changes and close the forms.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01