Troubleshooting guide

6 — 5620 SAM applications
Alcatel-Lucent 5620 Service Aware Manager 6-3
5620 SAM
System Administrator Guide
Procedure 6-1 To configure a supervision group
Supervision groups include monitored objects. The type of monitored object depends
on the application. For most applications, the monitored objects are NEs. For the
Service Supervision application, the monitored objects are services.
The criteria for monitored objects in a supervision group are based on inclusion filters.
The inclusion filter is the rule on whether to include a service in a supervision group.
1 Choose Administration→Supervision Settings from the 5620 SAM main menu. The
Supervision Settings (Edit) form opens.
2 Configure the KPI History Interval (minutes) and KPI History Duration (hours)
parameters.
3 Click on the Supervision Groups tab and click Create. The Supervision Group
(Create) form opens.
4 Configure the parameters.
The Category parameter distinguishes which monitored objects the Supervision
Group manages, and to which application it applies in the Summary View.
When you set the Category parameter to service, you can create inclusion filters
that apply only to service properties. You can add the supervision group to a
Summary View that has the Application parameter set to Service Supervision.
5 To apply an inclusion filter to the supervision group, click on the Inclusion Filters
tab and click Add to select a filter.
See the 5620 SAM User Guide for more information about how to create advanced
filters.
6 Save the changes and close the forms.
Procedure 6-2 To configure a summary view
1 Choose Administration→Supervision Settings from the 5620 SAM main menu. The
Supervision Settings (Edit) form opens.
2 Configure the KPI History Interval (minutes) and KPI History Duration (hours)
parameters.
3 Click the Summary View tab and click Create or choose a summary view and click
Properties. The Summary View (Create|Edit) form opens.
4 Configure the required general parameters.
5 Configure the Application parameter to select a web application to which to
associate the view.
6 Click on the Supervision Groups tab.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01