Troubleshooting guide

5 — 5620 SAM component configuration
5-30 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
Procedure 5-21 To configure throttle rates for subscriber trap
events
The throttle rate defines the number of events that can be received during a specified
interval before the NE stops sending individual traps. Configure throttle rates for
residential subscriber create and delete event traps on the 7750 SR.
1 On the equipment tree, right-click on the NE for which you want to configure trap
event throttle rates and choose Properties. The Network Element (Edit) form
opens.
2 Click Event Throttling. The ESM Trap Throttle form opens.
3 Disable the Default check box and configure the required parameters.
4 Click Execute. The Detailed Status/Error message field displays status information
about the throttle rate change.
5 Close the forms.
Procedure 5-22 To configure the windowing trap delayer option for
subscriber table resyncs
Configure the windowing trap delayer option to provide an enhanced method to resync
the subscriber table in the event of a trap drop from an NE.
Configurable hold-off options prevent subscriber table resyncs for a minimum specified
duration after a trap drop is received from the NE, and until a specified time window
has elapsed with no additional trap drops received from the NE. Additionally, a
maximum hold-off time is specified to prevent excessive periods during which the
5620 SAM is out of sync with the NE. The windowing trap delayer configuration reduces
the number of subscriber table resync events while providing a reasonable in-sync state
with the NE.
The windowing trap delayer option is configured in nms-server.xml file. It only affects
tmnxTrapDropped traps which are related to tmnxSubscriberCreated,
tmnxSubscriberDeleted or tmnxSubscriberRenamed traps. When the windowing trap
delayer option is disabled, tmnxTrapDropped traps are delayed using the default trap
delayer function.
1 Log in to the main server station as the samadmin user.
2 Navigate to the /opt/5620sam/server/nms/config directory.
3 Create a backup copy of the nms-server.xml file.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01