Troubleshooting guide

5 — 5620 SAM component configuration
Alcatel-Lucent 5620 Service Aware Manager 5-19
5620 SAM
System Administrator Guide
Typically, an IP address or hostname change on a 5620 SAM component requires a series
of component uninstallation and re-installation activities, depending on the scope of
the change. The requirements of such an operation depend on the management
network topology and other considerations, so must be co-ordinated and performed
only under the guidance of Alcatel-Lucent technical support.
1 Collect the following information:
• the current hostname of each main server, auxiliary server, client delegate
server, 5620 SAM database, and auxiliary database in the 5620 SAM system
• the current IP address of each interface that is used by the main servers,
auxiliary servers, client delegate servers, 5620 SAM databases, and auxiliary
databases
• configuration information for mechanisms in the management network that
affect addressing, such as NAT
• the new IP addresses and hostnames of the components
2 Contact Alcatel-Lucent technical support to schedule a maintenance period for
the network configuration change.
Procedure 5-11 To enable 5620 SAM database backup file
synchronization
Perform this procedure to enable the main servers in a redundant 5620 SAM deployment
to synchronize the 5620 SAM database backup file sets. After a database backup, if
database backup file synchronization is enabled, the 5620 SAM automatically copies the
new 5620 SAM database backup file set to the other 5620 SAM database station.
1 Log in to the main server station as the root user.
2 Open a console window.
3 Navigate to the directory that contains the 5620 SAM installation software.
Caution — Changing an IP address or hostname in a 5620 SAM system is
a complex operation that requires careful planning and organization,
and depending on the type of change required, may involve a brief
network management outage. Do not attempt to modify the network
configuration of a 5620 SAM component without assistance from
Alcatel-Lucent technical support.
Note 1 — This procedure applies only to redundant 5620 SAM
deployments.
Note 2 — You must perform this procedure first on the standby main
server station, and then on the primary main server station.
Note 3 — Before you perform this procedure, you must ensure that
there is sufficient network bandwidth between the 5620 SAM database
stations for a database copy operation. See the 5620 SAM Planning
Guide for information about the bandwidth requirements of database
backup file synchronization.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01