Troubleshooting guide

5 — 5620 SAM component configuration
5-10 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
3 Specify a name, location, and format for the file that is to contain the license
information.
4 Click Save. The license information is saved in the specified file.
5 Close the form.
Procedure 5-3 To update the 5620 SAM license in a standalone
deployment
1 Log in to the main server station as the samadmin user.
2 Open a console window.
3 Navigate to the /opt/5620sam/server/nms/bin directory.
4 Enter the following to import the license:
bash$ ./nmsserver.bash import_license license_file ↵
where license_file is the absolute file path of the 5620 SAM license zip file from Alcatel-Lucent
The following prompt is displayed:
Detected a 5620 SAM license key. Do you want to proceed? (YES/no):
5 Enter the following:
YES ↵
The main server reads the license file, copies the license file to a backup location,
and displays the following status information:
Importing 5620 SAM license key...
Original license key file has been backed up to
/opt/5620sam/server/timestamp/SAMLicense.zip
Done.
where timestamp is a directory name in the following format: yyyy.mm.dd-hh.mm.ss
6 Close the console window.
Verify new license information
7 Perform Procedure 5-1 to verify the imported license information.
8 If a license parameter is incorrect, contact Alcatel-Lucent technical support for
assistance.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01