Troubleshooting guide

5 — 5620 SAM component configuration
Alcatel-Lucent 5620 Service Aware Manager 5-9
5620 SAM
System Administrator Guide
2 To view the 5620 SAM system information:
i Choose Help→5620 SAM License Information from the 5620 SAM main menu.
The 5620 SAM License (Edit) form opens.
ii View the 5620 SAM application information.
iii Click on the Devices and Quantities Licensed tab.
iv View the device equipment information.
v To view the current alarms for an entry, select the entry and click Properties.
The SAM Product License (View) form opens.
vi Close the forms.
3 To verify the contents of a 5620 SAM license file, for example, if you are unsure
which file contains a specific licensed MDA quantity:
i Open the license zip file on a 5620 SAM main server using the unzip utility.
ii View the contents of the contained file.
iii Close the file.
iv Close the file decompression utility.
Procedure 5-2 To export 5620 SAM license information to a file
1 Choose Help→5620 SAM License Information from the 5620 SAM main menu. The
5620 SAM License (Edit) form opens.
2 Click Export License information to file. A Save as form opens.
Note — You can also display equipment license information for one NE
or the entire network using the 5620 SAM Equipment Manager; see the
“Inventory management” chapter of the 5620 SAM User Guide.
Note — A highlighted entry is alarmed.
Caution — A 5620 SAM license file is digitally signed. Do not rename or
modify the file that the zip file contains. Otherwise, the 5620 SAM
rejects the license file.
Note — A license file does not include an object that has a licensed
quantity of zero.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01