Troubleshooting guide

Contents
xii Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
15.9 5620 SAM database export and import............................................ 15-46
Procedure 15-25 To export a 5620 SAM database ........................... 15-46
Procedure 15-26 To import a 5620 SAM database ........................... 15-50
15.10 Clearing inactive residential subscriber instances from the 5620 SAM
database........................................................................ 15-54
Procedure 15-27 To delete the inactive residential subscriber
instances...................................................................... 15-54
15.11 Listing customer service information ............................................. 15-56
Procedure 15-28 To save a list of service information ..................... 15-56
15.12 Checking for duplicate service or resource names.............................. 15-57
Procedure 15-29 To check for duplicate port descriptions ................ 15-57
15.13 Configuring the OLC state of equipment or services ........................... 15-58
Setting the OLC state............................................................. 15-59
Procedure 15-30 To view the OLC state of equipment or services ....... 15-60
Procedure 15-31 To view the scheduling of OLC state changes of
equipment or services...................................................... 15-60
Procedure 15-32 To change the OLC state of equipment or services .... 15-60
Procedure 15-33 To view or change the OLC state from the alarm
window........................................................................ 15-61
Procedure 15-34 To add the OLC state to a template using the
GUI builder ................................................................... 15-61
Appendices
A. Scope of command roles and permissions A-1
A.1 Predefined scope of command profiles and roles.................................. A-2
Predefined scope of command profiles........................................... A-2
Predefined scope of command roles .............................................. A-2
A.2 Permissions assignable to 5620 SAM scope of command roles ................... A-4
A.3 Permissions and roles..................................................................A-30
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01