Troubleshooting guide

3 — NE user and device security
Alcatel-Lucent 5620 Service Aware Manager 3-35
5620 SAM
System Administrator Guide
6 Click Yes to confirm the operation. The password history for the selected user at
the specified sites is cleared.
7 Click OK. The NE User (Edit) form closes.
Procedure 3-23 To clear collected statistics on a CPM filter
Use this procedure to clear the IPv4, IPv6, MAC or Queue statistics collected on a local
definition of a CPM filter.
1 From the 5620 SAM main menu, choose Administration→Security→NE CPM Filter.
The CPM Filter form appears.
2 Click Search. A list of CPM filters appears.
3 Choose a CPM filter and click Properties. The CPM Filter (Edit) form appears.
4 Click on the Local Definitions tab.
5 Configure the filters and click Search. A list of CPM filter local definitions appears.
6 Choose a local definition and click Properties. The CPM Filter Local Policy form
appears.
7 Click on the IPv4 Entries, IPv6 Entries, MAC Entries or Queues tab, depending on
the type of statistic you need to clear.
8 Configure the filters and click Search. A list of filter entries appears.
9 Perform one of the following:
a To clear specific entries, choose the entries you need to clear and click Clear
Statistics on Entry.
b To clear all entries, choose an entry and click Clear Statistics on All Entries.
This button is not available in the Queues tab.
10 To view the status of all clear requests, perform the following:
i Click on the Clear Statistics Status tab.
ii Configure the filters, and click Search. A list of clear requests appears.
iii Choose a clear request and click Properties. The status of the clear request
appears.
11 Close the CPM Filter Local Policy, CPM Filter (Edit) and CPM Filter forms.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01