Alcatel OmniPCX Office Alcatel 4018/4019
First
User manual How Introduction How to use this guide Thank you for choosing a telephone from the 4018/4019 range manufactured by Alcatel. Your terminal has a new ergonomic layout for more effective communication. Lift the receiver. Hang up. 2ab 5 c jkl 3d ef mno 6 Line key. 2 Numeric keypad. Specific key on numeric keypad. Partial view of display. Means that the feature is subject to programming. If necessary, contact your installer. Adjustment “reduce”. Fixed key. Adjustment “increase”.
How
Contents Toc Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6 1. 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 1.10 1.11 1.12 2. Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the telephone in "handsfree" mode . . . . . . . . . . . . . . . . .
Getting to know your telephone Navigation Telephone Who Am I Receiver Lock Alphanumeric keypad Up-down navigator: used to navigate around the home page, through the menus or in a text zone when entering characters. The home page consists of: • information on the status of the set (set locked, call forward, etc.), • date and time, • set programming and configuration features.
Using your telephone 1 Other Making a call 1.1 Using the telephone in 'handsfree' mode (Alcatel 4018 only) 1.3 Terminal idle: ab 2 5 c jkl 3 f de ab 2 OR o mn 6 5 lift the receiver dial the number for your call c jkl 3 f de mn o 6 ab 2 OR number required 5 handsfree (Alcatel 4018 only) c jkl 3 de f o mn 6 you are in handsfree mode number required press and release Call in progress: conv.
Using your telephone 1 • When you receive a call: 1.5 Calling your correspondent by name (company directory) you hear the message left by your caller call name or number of the caller OK long press or press twice select the name from the displayed list first letters of your correspondent’s name OR to take the call You enter your contact's name in predictive text mode. In this mode, enter each letter of the name by pressing only once on the key with this letter. 1.6 OR 1.
Using your telephone 1 1.10 Answering an internal call in intercom mode (Alcatel 4018 only) 1.12 You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected directly in handsfree mode. The screen shows the caller’s identity. Mute, so that your correspondent cannot hear you You can hear your correspondent but he/she cannot hear you: • To activate - Terminal idle: conv.
During a call 2 Other 2.1 Making a second call during a conversation 2.2 Answering a second call during a conversation • A second correspondent is trying to call you: ab 2 conv. 5 c jkl 3 f de o mn 6 The first call is placed on hold OR conv.
During a call 2 Hang up on all correspondant: 2.4 Transferring a call • To transfer your call to another number: After the conference, to leave your two correspondents talking together: c ab 2 conv. 5 jkl 3 f de o mn 6 The first call is placed on hold no. of the 2nd you are in terminal conversation with the destination number • If the number receiving the transfer answers: cancel the conference 2.
During a call 2 • To recover the parked call: PickUp OK Unparkcall OK bc 2a 5 jkl Store a number 2.9 ef 3d o mn 6 During a call, to save the number onto a call key: number of telephone from which call was parked conv. Intrusion into an internal conversation select the key to programme (0 to 9) OK enter the name of your party* Your correspondent’s line is busy.
Sharing 3 Other 3.1 Receiving supervised call ringing 3.4 To receive the special ringing for calls to another number: Individual pick-up You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. • If the telephone ringing is in your own pick-up group: “Supervised call ringing” programmed key 3.
Sharing 3 3.5 Answering briefly in place of the attendant Outside calls to the attendant will ring on your telephone and you can answer the call: The number called does not answer and you know that the person called has a pager: your telephone will ring at the same time as the switchboard alert press the same key to cancel “Attendant help” programmed key • Calls to the switchboard: Calling an internal correspondent on his/her pager 3.
Sharing 3 • The 27 standard messages are shown below: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Sending a written message to an internal correspondent 3.10 5 ef bc 3d jkl 6 2a OK SendTxtMsg o mn dial the number to be called • Predefined message: OK 5 ef bc 3d jkl 6 2a OK GoTo OR o mn enter the no.
Sharing 3 • *To record a comment: 3.
Keeping in touch 4 Other 4.1 Selecting calls to be forwarded 4.3 Forwarding your calls to your voice message service When a forwarding is applied, you can select the types of call to be forwarded: outside, internal, all. OK Forward OK Forward select the 'Forward' feature Div forwarding is acknowledged select the 'forward' feature select the type of Out/Int call 4.
Keeping in touch 4 4.6 Personal assistant: reaching you with one number only 4.8 Forwarding your calls from the receiving terminal (“Follow me”) You wish to receive your calls in your present location: Use the “Follow me” feature. OK Settings OK Assistant Menu OK Forward select type of forwarding OK InternalNo. dial number of a colleague or other key individual MobileNo.
Keeping in touch 4 4.11 Cancelling all forwardings Leaving a recorded message for internal callers 4.14 You can leave a message on your terminal which will be displayed on the screen of the terminal calling you. OK Forward OR OK Cancelforw» OK Forward select the 'Forward' feature press the 'call forward' feature key 4.
Keeping in touch 4 • The 27 standard messages are shown below: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Call me back Call me back tomorrow Call me back at _:_ (*) Call back _____ (*) Call the attendant Call the assistant I will call back at _:_ (*) Use paging Please fetch your fax Please fetch your mail Please cancel your forwarding Visitors are waiting You are expected at reception Meeting at _:_ (*) 15 16 17 18 19 20 21 22 23 24 25 26 27 (*) During consultation of a message, pressing the 'i' key provides acce
Managing your charges 5 • At the end of the call, you are called back and you can: Other 1. Read information concerning call (cost, duration, number of units...). Charging your calls directly to business accounts 5.1 OK You can charge the cost of your outside calls to business account numbers.
Programming your telephone 6 Other Initializing your voice mailbox 6.1 Modifying your personal code 6.3 Your personal code is used to access your voice mailbox and to lock your telephone. Enter your personal code, then record your name following the voice guide instructions Light flashes Your personal code is used to access your voice mailbox and to lock your telephone. 5 ef bc 3d jkl 6 2a 6.
Programming your telephone 6 T Activate/disable meeting mode (progressive ringing): Selecting language 6.
Programming your telephone 6 • To cancel your temporary reminder call request: 6.8 Programming speed dialing (direct calls) keys Appointment bc 2a 5 one direct call key to programme jkl 3d OK move to the end of enter the reminder the line time • To cancel your permanent reminder call request: ef o mn 6 enter the number Appointment 6.
Programming your telephone 6 6.12 Lock / unlock your telephone 5 ef bc 3d jkl 6 2a OK Lock your telephone is locked/unlocked o mn enter your personal code 6.13 Activating/deactivating 'forced headset' mode 'Forced headset' mode must be activated as soon as a headset is installed instead of the receiver;.
Compliance Declaration of compliance We, Alcatel Business Systems, hereby declare that we assume the Alcatel 4018 or 4019 product to be compliant with the essential requirements of Directive 1999/5/CE of the European Parliament and Council. A copy of the original of this declaration of compliance can be obtained from your installer. howtoc Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice.
