SpeedTouch™ 605/608/608WL/620 (Wireless) Business DSL Routers Installation and Setup Guide Release R5.3.
SpeedTouch™ 605/608 608WL/620 Installation and Setup Guide R5.3.
Copyright Copyright ©1999-2005 THOMSON. All rights reserved. Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.
EN Quick Installation Guide FR Guide d'installation rapide DE Schnellinstallationsanleitung ES Guía de instalación rápida PT Guia de instalação rápida IT Guida all'installazione rapida NL Gids voor snelle installatie SV Snabb installationsguide
Quick Installation Guide 1 EN Check the content of your box: SpeedTouch™ Gateway Yellow Ethernet cable (RJ-45) Grey DSL cable (RJ-11) Power adapter Power cord lock SpeedTouch™ Setup CD Safety Instructions & Regulatory Notices booklet (optional) Quick Installation Guide booklet (optional) Installation & Setup Guide (optional) Wall-mount drilling leaflet, screws and dowels (optional) DSL filter(s) (optional) SpeedTouch™ wireless networking product(s) (optional) FR Vérifiez le conte
Quick Installation Guide PT Verifique o conteúdo da caixa.
L DS tria us A Quick Installation Guide 3 5 84 9 870 Mad e in 2 EN Insert the SpeedTouch™ Setup CD in your computer’s CD-ROM or DVD-ROM drive. If the Choose language window appears, select your language and click OK. If the Choose language window does not start automatically: 1 Click Run on the Start menu. 2 In the Open box, type D:\Setup.exe where D:\ represents the drive letter of your CD-ROM or DVD-ROM drive.
Quick Installation Guide 3 EN Carefully read the Safety Instructions & Regulatory Notices. Proceed as follows: 1 If you want to view this page in another language, click the language of your choice under the SpeedTouch™ logo in the upper right corner. 2 Read the Safety Instructions and Regulatory Notices carefully. 3 Close the Safety Instructions and Regulatory Notices window. 4 Select I have read and fully understand the Safety Instructions and Regulatory Notices. 5 Click Continue.
Quick Installation Guide IT Leggere attentamente le Precauzioni di sicurezza e informazioni sulla normativa. Procedere come segue: 1 Per visualizzare la pagina in un'altra lingua, fare clic sulla lingua desiderata sotto il logo SpeedTouch™ nell'angolo superiore destro. 2 Leggere attentamente le Precauzioni di sicurezza e informazioni sulla normativa. 3 Chiudere la finestra Precauzioni di sicurezza e informazioni sulla normativa.
Quick Installation Guide 4 EN Connect the DSL Cable. Use the grey DSL cable to wire the SpeedTouch™ DSL port to your telephone wall outlet or distributed filter. You will need to plug a DSL filter into any telephone socket where you intend to use a phone line for telephone calls, fax data or a dial-up modem. FR Connexion du câble DSL. Utilisez le câble DSL gris pour raccorder le port DSL du SpeedTouch™ à la prise murale ou au filtre distribué de votre téléphone.
Quick Installation Guide 5 EN Connect the Power Supply. Proceed as follows: 1 Plug in the coaxial jack from the electric power supply adapter into the SpeedTouch™ “18V AC” port. 2 Plug the other end in the wall outlet. FR Connexion de l'alimentation Procédez comme suit : 1 Branchez la prise coaxiale de l'adaptateur d'alimentation électrique dans le port « 18V AC » du SpeedTouch™. 2 Branchez l'autre extrémité à la prise murale.
Quick Installation Guide 6 EN Power on the SpeedTouch™. Push the “ON/OFF” button to turn on the SpeedTouch™. FR Mettez le SpeedTouch™ sous tension. Appuyez sur le bouton « ON/OFF » pour mettre le SpeedTouch™ sous tension. DE Einschalten des SpeedTouch™ Schalten Sie das SpeedTouch™ über den Schalter „Ein/Aus“ ein. ES Encendido del SpeedTouch™ Pulse el botón de alimentación para encender el SpeedTouch™. PT Ligue o SpeedTouch™. Aperte o botão “ON/OFF” (Liga/desliga) para ligar o SpeedTouch™.
Quick Installation Guide 7 EN Configure your SpeedTouch™ network. 1 On the SpeedTouch CD Menu, click Setup my SpeedTouch. 2 The SpeedTouch Home Install Wizard appears. This wizard will guide you through the configuration of your SpeedTouch™ (wireless) network and, if applicable, the installation of your SpeedTouch™ wireless networking product(s). 3 Follow the instructions provided by the SpeedTouch Home Install Wizard. FR Configurez votre réseau SpeedTouch™.
Quick Installation Guide
Installation and Setup Guide
Contents Contents About this Installation and Setup Guide ................... 1 1 Introducing the SpeedTouch™.................................... 3 2 Basic Installation ........................................................... 5 2.1 Installing your SpeedTouch™......................................................... 6 2.2 Connecting the Hardware .............................................................. 7 2.3 The SpeedTouch™ Setup CD.........................................................
Contents ii 5 Internet Connection Troubleshooting....................... 27 5.1 Checking the Hardware................................................................ 28 5.2 LED Diagnostics ........................................................................... 29 5.3 Web Diagnostics .......................................................................... 31 5.4 SpeedTouch™ Setup CD Troubleshooting ................................... 32 5.5 Wireless Setup Troubleshooting ..................
About this Installation and Setup Guide About this Installation and Setup Guide Used symbols A note provides additional information about a topic. A tip provides an alternative method or shortcut to perform an action. ! Terminology Documentation and software updates A caution warns you about potential problems or specific precautions that need to be taken.
About this Installation and Setup Guide 2 E-DOC-CTC-20050429-0086 v1.
Chapter 1 Introducing the SpeedTouch™ 1 Introducing the SpeedTouch™ Introduction In a minute you will be able to access the Internet using your SpeedTouch™605/608 Business DSL Router or your SpeedTouch™608WL/620 Wireless Business DSL Router. This Installation and Setup Guide will show you how to set up your SpeedTouch™ and how to connect a computer or a local area network (LAN) to the Internet.
Chapter 1 Introducing the SpeedTouch™ SpeedTouch™ Setup CD Your SpeedTouch™ is delivered with a Setup CD. If you insert the CD on a Microsoft Windows PC or Mac OS X computer, an intuitive CD Menu guides you through the features and contents of the Setup CD. See “2.3 The SpeedTouch™ Setup CD” on page 9 for more information. In case of another operating system a set of subdirectories allows you to easily browse for user documentation, SpeedTouch™ system software, service templates, SNMP MIBs, etcetera.
Chapter 2 Basic Installation 2 Basic Installation Before you begin DSL service Make sure to read the safety instructions and regulatory notices first. The safety instructions can be found on the Setup CD and/or may also be provided as printed booklet. The DSL service must be up and running on your telephone or ISDN line.
Chapter 2 Basic Installation 2.1 Installing your SpeedTouch™ SpeedTouch™ housing Wall mount The SpeedTouch™ can be mounted on a wall or simply be placed as a desktop. To mount the SpeedTouch™ on a wall or other vertical surface: 1 Drill two holes in the wall or other vertical surface where you want to place the SpeedTouch™. Keep a space of 215 millimetres between the two holes. 2 Fasten two screws in the wall holes. The screws should protrude five millimetres from the surface of the wall.
Chapter 2 Basic Installation 2.2 Connecting the Hardware Wiring The figure below shows all possible types of connection to the SpeedTouch™620. ISDN ON 18VAC OFF Console Reset Association 1 2 3 4 ISDN Internet The colour coded printing on the backpanel of your SpeedTouch™ will facilitate matching the colour coded cables. Proceed as follows: 1 Use the grey DSL cable to wire the SpeedTouch™ DSL port to your telephone wall outlet or distributed filter.
Chapter 2 Basic Installation 4 During the SpeedTouch™ Home Install Wizard, you will be asked to make one of following connections: Connect the yellow RJ-45 Ethernet cable to the yellow Ethernet port on your SpeedTouch™ and the other end to the computer’s Ethernet port. For wireless networking, plug a wireless card or adapter in your computer. If you will run the SpeedTouch™ Home Install Wizard, as described in “3.
Chapter 2 Basic Installation 2.3 The SpeedTouch™ Setup CD Introduction Your SpeedTouch™ is delivered with a Setup CD. If you insert the CD on a Microsoft Windows PC or Mac OS X computer, an intuitive CD Menu guides you through the features and contents of the Setup CD. To be able to run the applications on the Setup CD on an MS Windows 2000, an MS Windows XP operating system, or Mac OS X computer, you need administrative rights.
Chapter 2 Basic Installation SpeedTouch™ CD menu The SpeedTouch™ CD menu will pop up automatically each time you insert the CD: Select: Setup my SpeedTouch to start the SpeedTouch™ Home Install Wizard allowing you to prepare your SpeedTouch™ and network for WAN connectivity. See “3.1 SpeedTouch™ Home Install Wizard” on page 12 for more information. SpeedTouch Maintenance to: Reconfigure your SpeedTouch™ via the Home Install Wizard. Upgrade the software version on your SpeedTouch™.
Chapter 3 Internet Access in No Time 3 Internet Access in No Time What you need from your ISP Following configuration parameters are provided by your ISP: Your ISP’s connection service model (for example PPPoE, IPoA) VPI/VCI (for example 8/35) and encapsulation type Your user name and password to connect to the Internet for PPP connections Your IP settings in case of static configurations Optionally your ISP may indicate the Service Profile to use in the SpeedTouch™ Home Install Wizard or
Chapter 3 Internet Access in No Time 3.1 SpeedTouch™ Home Install Wizard Internet connection setup With the help of the SpeedTouch™ Home Install Wizard you will be on the Internet in a flash. First, the wizard will try to detect your SpeedTouch™. After connecting your computer, the wizard will configure your SpeedTouch™ and - if necessary - your computer.
Chapter 3 Internet Access in No Time Connecting your computer The SpeedTouch™ Home Install Wizard will check your system and will invite you to connect the SpeedTouch™ to your computer. The next step will depend on the connection type you will use. In case of: Wireless (only possible on a SpeedTouch™608WL/620): Go to “3.1.1 Wireless Setup” on page 18.
Chapter 3 Internet Access in No Time Configuring the SpeedTouch™ (and your computer) Once the hardware is installed successfully and you are connected to the SpeedTouch™, the wizard will continue with the configuration of your SpeedTouch™. Proceed as follows: 1 If prompted, enter the User name and Password for your SpeedTouch™ security settings and click OK. The factory default user is ‘Administrator’. Its password is blank, meaning you do not have to enter anything in the password field.
Chapter 3 Internet Access in No Time Advanced configuration Depending on your ISP, additional settings may be requested to be filled in during the Home Install Wizard, like Dynamic Service, Time Configuration, DMZ Port Assignment or other. Enter the information provided by your ISP and click Next whenever requested. SNMP settings Your ISP might ask you to specify Simple Network Management Protocol (SNMP) community settings. SNMP is a protocol to monitor and deliver reports on SLA performance.
Chapter 3 Internet Access in No Time Wireless Security To protect the wireless connections to your SpeedTouch™608WL/620, move the slide control to the desired security mode. Following security modes to secure traffic between the SpeedTouch™ and connected wireless stations are available: Low, which implies in fact that no security measures are taken at all Medium, implying that traffic is encrypted by means of a static encryption key (WEP).
Chapter 3 Internet Access in No Time Terminating the Home Install Wizard 1 The SpeedTouch™ Home Install Wizard will configure the SpeedTouch™ and your computer according to the service profile. You can follow the configuration progress in following window: 2 Finally, click Finish to close the wizard. After some seconds, the Internet LED will be lit green. If not, refer to “5.2 LED Diagnostics” on page 29.
Chapter 3 Internet Access in No Time 3.1.1 Wireless Setup Wireless client adapters For a wireless connection to your Wi-Fi certified SpeedTouch™, you will need a wireless 802.11 b/g compatible client adapter. As wireless client adapter, you can use a provided SpeedTouch™110g CardBus, a provided SpeedTouch™120g USB adapter (with cable), you can plug a provided SpeedTouch™121g adapter directly into your computer’s USB port (without cable) or any other Wi-Fi certified WLAN client.
Chapter 3 Internet Access in No Time 3.1.2 Connecting Multiple Computers Multi-user When multiple computers are used with a single SpeedTouch™, you can run the Home Install Wizard on each computer to ensure correct TCP/IP settings on the computers to connect to the SpeedTouch™. The Home Install Wizard will detect your SpeedTouch™ device and sense that the SpeedTouch™ has already been configured. You will be given the choice to reconfigure the SpeedTouch™ or not.
Chapter 3 Internet Access in No Time 3.2 Web-Based Easy Setup Easy Setup With help of the Easy Setup, your Internet connection is set up in a few clicks. The Easy Setup is operating system independent. Preconditions Make sure that: Your SpeedTouch™ is correctly set up and powered on. Your computer is connected to the SpeedTouch™. In case of a wireless connection, a wireless client adapter has to be installed on your computer and correctly configured to connect to your SpeedTouch™.
Chapter 3 Internet Access in No Time Launching the Easy Setup wizard Setting up Internet connection It is always possible to launch the Easy Setup wizard from within the embedded web pages. Proceed as follows: 1 Browse to the SpeedTouch™ pages on http://speedtouch.lan or on its IP address, its default being 192.168.1.254. 2 In the menu click SpeedTouch. 3 In the Pick a task... list click Set Up. In the Easy Setup wizard: 1 Click Next to proceed.
Chapter 3 Internet Access in No Time 3.3 Testing your Internet Connection Connectivity check After setting up the Internet connection, there is a simple way to check whether your configuration is fine. 1 Go to the SpeedTouch™ home page (http://speedtouch.lan or 192.168.1.254). 2 On the left navigation pane, select SpeedTouch. 3 In the Pick a task... list, click Check connectivity to the Internet. 4 Select an Internet Service to Check. 5 Click Check Connectivity.
Chapter 3 Internet Access in No Time 3.4 Basic Security Default user name and password Changing your password The SpeedTouch™ comes with a default user; its user name is ‘Administrator’ and the default password is blank. For security reasons, it is recommended to set a password to access the SpeedTouch™. 1 Go to the SpeedTouch™ home page (http://speedtouch.lan or 192.168.1.254). 2 In the left pane select Toolbox > User Management. 3 In the Pick a task... list, click Change my password.
Chapter 3 Internet Access in No Time 24 E-DOC-CTC-20050429-0086 v1.
Chapter 4 Web-Based User Interface 4 Web-Based User Interface Embedded pages Access The SpeedTouch™ comes with embedded web pages, providing an interface to the software installed on the device. It allows easy setup and management of the SpeedTouch™ via your web browser from any PC connected to the SpeedTouch™. To access the pages: 1 Open your web browser. The recommended screen resolution is 1024 by 768 pixels. 2 In the address bar type http://speedtouch.
Chapter 4 Web-Based User Interface Site Map The following Site Map gives you an overview of the main pages: SpeedTouch Information Configuration Event Logs Update Broadband Connection DSL Connection Internet Services Toolbox Remote Assistance Game & Application Sharing Web Site Filtering Firewall Intrusion Detection Dynamic DNS User Management Office Network Devices Interfaces Expert Mode SpeedTouch Easy Setup System Information Connections Diagnostics Syslog System Update SpeedTouch Services SNTP S
Chapter 5 Internet Connection Troubleshooting 5 Internet Connection Troubleshooting What to check The first things to check if you cannot access the Internet, are: Power Hardware connections LEDs If the suggestions in this chapter do not resolve the Internet connection problem, please contact your Service Provider. For other problems (Wireless, Security, Management,....), refer to the SpeedTouch™ User’s Guide. E-DOC-CTC-20050429-0086 v1.
Chapter 5 Internet Connection Troubleshooting 5.1 Checking the Hardware Check the wiring Plug in properly all cables you need. Ensure that the cables between your SpeedTouch™, computers and telephone socket are plugged in firmly. Loose connections can affect your Internet connection. Damaged cables can interfere with your Internet connection. Check for damage along the cables and loose connections at the end of the cable. Replace any damaged cables.
Chapter 5 Internet Connection Troubleshooting 5.2 LED Diagnostics Checking the LEDs After establishing Internet connectivity, at least following LEDs should solidly light green: Power, DSL, Internet. LED status Possible solutions No LEDs are lit or flashing Make sure the SpeedTouch™ is plugged into an electrical outlet. Make sure you are using the correct power supply for your SpeedTouch™ device, that is a 18V AC power adapter, like the one provided. Make the SpeedTouch™ is powered on.
Chapter 5 Internet Connection Troubleshooting LED status Possible solutions WLAN LED is flashing or not lit The WLAN LED flashes if there is wireless LAN activity and can have different colours: Green: The SpeedTouch™ wireless access point is operating in highest security mode (WPA). Make sure to use the same WPA encryption on the WLAN client. Amber: The SpeedTouch™ wireless access point is operating in medium security mode (WEP).
Chapter 5 Internet Connection Troubleshooting 5.3 Web Diagnostics Connectivity check How to do a simple connectivity check on the web pages, is described in “3.3 Testing your Internet Connection” on page 22. If the test is successful, you will get a list of green check marks in the test results. Otherwise a red cross will help you to diagnose the problem. Test result Explanation Your DSL line is not synchronised. Check if your telephone line is correctly connected to your SpeedTouch™.
Chapter 5 Internet Connection Troubleshooting 5.4 SpeedTouch™ Setup CD Troubleshooting The SpeedTouch™ CD does not start automatically In MS Windows: 1 In the Windows task bar, click the Start button. 2 Select Run... 3 In the Open field, enter the following path: D:\Setup.exe, where D stands for the drive letter of your CD-ROM drive. In Mac OS X: The wizard does not detect a connection 1 On your desktop double-click the CD icon. 2 Double-click Setup.
Chapter 5 Internet Connection Troubleshooting In Mac OS X: 1 Go to Dock > System References. 2 Click Network. 3 On the TCP/IP tab, your IP address is displayed. No dedicated firewall device or router is placed between your computer and the SpeedTouch™. No personal firewall software is running on your computer.
Chapter 5 Internet Connection Troubleshooting Active content in Internet Explorer When opening documentation pages from the Setup CD a warning might be displayed; this is for instance the case if the pages are opened in Internet Explorer and you are using MS Windows XP with Service Pack 2. To be able to view the documentation, proceed as follows: 1 In Internet Explorer following message will appear in the Information Bar: 2 Click the Information Bar (with the warning).
Chapter 5 Internet Connection Troubleshooting 5.5 Wireless Setup Troubleshooting Restoring Windows Zero Configuration When installing a SpeedTouch™110g/120g/121g, the SpeedTouch™ Client Manager will be installed. The SpeedTouch™ Client Manager is an alternative to the Windows Zero Configuration (WZC) in Windows XP. In many cases the SpeedTouch™ Client Manager will disable the WZC. You need administrative privileges on your computer to restore the WZC service.
Chapter 5 Internet Connection Troubleshooting 5.6 Easy Setup Troubleshooting Prerequisites Before to run the Easy Setup on the embedded SpeedTouch™ pages, check following: The necessary connections are made. The SpeedTouch™ is powered on. Your host computer is configured as DHCP client or is configured with a valid fixed IP address.
© THOMSON 2005. All rights reserved. E-DOC-CTC-20050429-0086 v1.0 Need more help? Additional help is available online at www.speedtouch.
