SpeedTouch™ 516/536/546/576 (Wireless) Residential ADSL Gateway User’s Guide Release R5.3.
SpeedTouch™ 516/536/546 576 User’s Guide R5.3.
Copyright Copyright ©1999-2005 THOMSON. All rights reserved. Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.
Contents Contents About this User’s Guide .............................................. 7 1 Your SpeedTouch™ ...................................................... 9 1.1 SpeedTouch™ Features ................................................................ 10 1.1.1 Hardware Specifications ................................................................................ 11 1.1.2 Software Features ........................................................................................ 13 1.
Contents 4 3.2 SpeedTouch™ Web Pages ............................................................ 43 3.3 MS Windows XP BroadBand Connection ..................................... 45 3.4 Mac OS X PPPoE Dial-in Client .................................................... 49 4 SpeedTouch™ Web Interface .................................... 51 4.1 Navigation.................................................................................... 52 4.1.1 Menu ...............................................
Contents 4.6 Toolbox ........................................................................................ 71 4.6.1 Remote Assistance ....................................................................................... 72 4.6.2 Game & Application Sharing .......................................................................... 73 4.6.3 Defined Games & Applications ....................................................................... 74 4.6.4 Game or Application Definition ................
Contents 6.3 6 Reset to Factory Defaults .......................................................... 112 E-DOC-CTC-20050120-0003 v1.
About this User’s Guide Used symbols A note provides additional information about a topic. A tip provides an alternative method or shortcut to perform an action. ! Terminology Documentation and software updates A caution warns you about potential problems or specific precautions that need to be taken. Generally, the SpeedTouch™516(i),SpeedTouch™536(i),SpeedTouch™546(i) andSpeedTouch™576(i) will be referred to as SpeedTouch™ in this User’s Guide.
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Chapter 1 Your SpeedTouch™ 1 Your SpeedTouch™ Introduction With the SpeedTouch™516/536/546/576 (Wireless) Residential ADSL Gateway you can build a secure home or small office network, seamlessly connecting wired and with a SpeedTouch™576 - wireless devices and surf the Internet at high speed, all combined in one device.
Chapter 1 Your SpeedTouch™ 1.1 SpeedTouch™ Features Introduction Your SpeedTouch™ offers you a wide range of outstanding features. In this section you will find a comprehensive overview of the: 10 Hardware Specifications Software Features E-DOC-CTC-20050120-0003 v1.
Chapter 1 Your SpeedTouch™ 1.1.1 Hardware Specifications DSL Gateway Integrated multi-mode DSL modem with hardware dying gasp ADSL/POTS and ADSL/ISDN standards compliancy for: Physical interfaces LEDs POTS in overlay: G.handshake (ITU-T G.994.1) ANSI issue 2 (ANSI T1.413i2) - Full Rate ADSL ETSI 101 388 V1.3.1 compliant G.dmt (ITU-T G.992.1 Annex A), G.lite (ITU-T G.992.2) - splitterless ADSL ADSL2 G.dmt2 (ITU-T G.992.3) and G.lite2 (G.992.4)1 G.992.
Chapter 1 Your SpeedTouch™ Reset button Association button Wireless performance Power requirements 12 One recessed reset button for restoring the factory default settings One push button on the front panel for wireless association on the SpeedTouch™576 On the SpeedTouch™576: Typical indoor coverage: 60m Dynamic rate switching Manual / Automatic channel selection Manual / Automatic selection of pure 802.11g, pure 802.11b or mixed mode (802.
Chapter 1 Your SpeedTouch™ 1.1.2 Software Features ATM features Services Security Configuration Management E-DOC-CTC-20050120-0003 v1.0 ATM AAL5 Multiple Permanent Virtual Circuits (PVCs) RFC1483 Bridging and Routing RFC 2364 PPP over ATM RFC 2516 PPP over Ethernet UPnP with NAT traversal capability: enables game technologies (PS2, Xbox live, and many others) enables conferencing functions of Microsoft Messenger Transparent bridging (IEEE802.
Chapter 1 Your SpeedTouch™ 1.2 SpeedTouch™ LED Behaviour Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its front panel, indicating the state of the device during normal operation.
Chapter 1 Your SpeedTouch™ Indicator Description Name Colour State DSL Green Flashing Pending DSL line synchronisation On DSL line synchronised Off Internet Green Red Off E-DOC-CTC-20050120-0003 v1.
Chapter 1 Your SpeedTouch™ 1.3 How to Access your SpeedTouch™ Access methods Your SpeedTouch™ is accessible in one of following ways: Access Method Can be used to: Web Configure your SpeedTouch™ via HTTP or HTTPS. For more information, see “1.3.1 Access via the Web Interface” on page 17. 16 Command Line Interface (CLI) Fine tune your SpeedTouch™ configuration. For more information, see “1.3.2 Access via CLI” on page 18. File Transfer Protocol (FTP) Backup and restore data on your SpeedTouch™.
Chapter 1 Your SpeedTouch™ 1.3.1 Access via the Web Interface Procedure To access the SpeedTouch™ via the web interface: 1 Open a web browser. 2 In the address bar type your SpeedTouch™’s IP address or DNS host name, by default that is ‘192.168.1.254’ or ‘http://speedtouch.lan’. You can access the pages via the http protocol.
Chapter 1 Your SpeedTouch™ 1.3.2 Access via CLI Command Line Interface (CLI) You can access the Command Line Interface (CLI) via: A Telnet session This requires that TCP/IP connectivity exists between the host from which the Telnet session is opened and the SpeedTouch™. Your SpeedTouch™ and the connected PC must have an IP address in the same subnet. Quote site commands (over FTP) For more information, see “ Quote site command” on page 21.
Chapter 1 Your SpeedTouch™ 1.3.3 Access via FTP File Transfer Protocol (FTP) File system FTP session You can access the file system of the SpeedTouch™ via the File Transfer Protocol (FTP), in order to: Restore or backup configuration files, templates or language packs Upgrade your configuration or firmware The SpeedTouch™ file system is stored on nonvolatile memory, and contains the SpeedTouch™ software, service template files and (optionally) default setting files.
Chapter 1 Your SpeedTouch™ File system access rights Common FTP commands On the different directories you have following privileges: Directory Access rights root NO read/write dl read/write Depending on the access rights you have on a directory, you can use one of following commands: Command... You can use to... cd access another directory than the one currently open. Example: ftp>cd dl. dir list the directory files. Example: ftp>dir. bin set the transfer mode to ‘binary’.
Chapter 1 Your SpeedTouch™ FTP file transfer To allow correct file transfers, set the transfer mode to “binary”: At the ftp prompt, type bin and press Enter. Turn on the hashing option to see the progression of the file transfer: At the ftp prompt type hash and press Enter. Example: /home/doejohn{1}$ftp 192.168.1.254 Connected to 192.168.1.254 220 Inactivity timer = 120 seconds. Use 'site idle ' to change. Name (192.168.1.254:doejohn): 331 SpeedTouch™ (00-90-D0-01-02-03) User 'doejohn' OK.
Chapter 1 Your SpeedTouch™ 1.3.4 Remote Assistance Remote access Enabling remote access You can make your SpeedTouch accessible from the Internet with regard to remote support. This way, you can allow your help desk to access your SpeedTouch™ remotely. To enable remote assistance: 1 Go to the SpeedTouch™ pages, as described in “1.3.1 Access via the Web Interface” on page 17. 2 In the menu select Toolbox > Remote Assistance.
Local Network Setup 2 Local Network Setup Introduction E-DOC-CTC-20050120-0003 v1.0 The SpeedTouch™ offers you following local networking solutions: Wired Ethernet USB (1.
Local Network Setup 2.1 Wired Ethernet Local network The Ethernet ports on the backpanel allow you to connect the SpeedTouch™ to an existing 10 or 100 Base-T Ethernet network or one (or more) computer(s) with installed Ethernet card. Using the SpeedTouch™ Ethernet switch, you can create a local Ethernet network of up to four devices, without needing extra networking devices. In the SpeedTouch™ package, a yellow full-wired straight-through RJ-45/RJ45 Ethernet cable is included.
Local Network Setup 2.2 USB Supported operating systems Installing and using the SpeedTouch™ USB connection on the SpeedTouch™536 is supported for following Microsoft Operating Systems: MS Windows 98SE MS Windows Millennium MS Windows 2000 MS Windows XP You may need the Windows installation CD-ROM during installation. The installation procedures might be slightly different depending on the MS Windows OS you are using. System requirements Mac OS X 10.2 (Jaguar) Mac OS X 10.
Local Network Setup Installing Windows USB driver The installation is plug and play, meaning that installation will require almost no effort. Proceed as follows: 1 Insert the blue USB cable provided into the SpeedTouch™ USB port marked with the USB logo: 2 The other end of the USB cable fits in (one of) the USB port(s) of your PC. In most cases your PC's USB port is marked with the same USB symbol. You can also connect your PC to the SpeedTouch™ via a USB hub.
Local Network Setup 2.3 Wireless Ethernet Introduction The SpeedTouch™576 Wi-Fi® certified IEEE 802.11g compliant wireless access point allows multiple computers to connect wirelessly to your local network over the SpeedTouch™ Wireless LAN environment. The SpeedTouch™ is backward compatible with IEEE 802.11b, which means 802.11b and 802.11g devices can coexist in the same wireless network. The Wireless Distribution System (WDS) on your SpeedTouch™ allows you to extend the range of your wireless network.
Local Network Setup 2.3.1 Wireless Basics Introduction In this section some key wireless concepts are explained. 802.11b/g 802.11b is an IEEE standard, operating at 2,4 GHz at a speed of up to 11 Mb/s. 802.11g, a newer IEEE standard also operating at 2,4 GHz, gives you up to 54 Mb/s speed, more security and better performance. Wireless Fidelity Access Point The Wi-Fi certification ensures that your SpeedTouch™ will interoperate with any WiFi 802.11g and 802.11b compliant wireless device.
Local Network Setup Antennas The SpeedTouch™ features two antennas: one internal and one external. For transmission of data, the external antenna is always used; whereas for reception of data, the SpeedTouch™ automatically selects the antenna which receives the optimal signal. Direct the external antenna to allow optimization of the wireless link. The antenna characteristics are such that wireless links perpendicular to the antenna are favoured.
Local Network Setup 2.3.2 Connecting First-time Wireless Clients Wireless default settings After every Reset-to-Defaults, the SpeedTouch™ wireless access point configuration is returned to its initial default settings. These default settings are: Security level is low (security disabled) for an easy first use, meaning the data will not be encrypted. Wireless security settings are described in “2.3.3 Wireless Security” on page 33. The SpeedTouch™ is broadcasting its network name (SSID).
Local Network Setup First-time association example In the example below is shown how the SpeedTouch™ wireless network is presented towards an MS Windows XP Service Pack 2 system: To associate your wireless client to the SpeedTouch™: 1 Click the network icon in the notification area: 2 The Wireless Network Connection window appears: In the Choose a wireless network list, select the SpeedTouch™ wireless network and click Connect. 3 Following window appears: Click Connect Anyway.
Local Network Setup Wireless device settings Once you’ve connected a wireless device, you are able to personalise its settings: 1 Go to the SpeedTouch™ web pages. 2 In the menu select Home Network > Devices. 3 In the wireless section, click the name of your wireless device. 4 On the top right, click Configure. 5 Now you can change the device’s name, lock its IP address and assign games. To add this device to the ACL, select Allowed on WLAN. 32 E-DOC-CTC-20050120-0003 v1.
Local Network Setup 2.3.3 Wireless Security Introduction Since the SpeedTouch™ wireless environment is a radio environment, precautions must be taken to ensure that your wireless network is safe from malicious intruders.
Local Network Setup Data encryption To setup wireless connectivity, you can choose different levels of security: Low (Security disabled, the default): No security; the data will not be encrypted, no authentication process will be used. Medium: Use WEP (Wired-Equivalent Privacy) to encrypt the traffic between the SpeedTouch™ and the clients by sharing a pre-defined 64-bit or a 128-bit Network key for secure communication with legacy 802.11b clients.
Local Network Setup 2.3.4 Connecting Additional Wireless Clients Preconditions Security issues Registering wireless clients Registering clients via web pages E-DOC-CTC-20050120-0003 v1.0 Make sure that: The SpeedTouch™ is powered on and ready for service. The SpeedTouch™ has been configured as DHCP server (default). The wireless client adapters have been installed on all computers you want to connect to the WLAN.
Local Network Setup Registering clients via association button You can easily register new wireless network clients as follows: 1 Push the Association / on the SpeedTouch™ front panel for at least two seconds. The WLAN LED will toggle between green and red. The ACL will be unlocked for a time frame of one minute.
Local Network Setup 2.3.5 Extending the Range of Your Wireless Network WDS The SpeedTouch™ features Wireless Distribution System (WDS) functionality. This feature allows you to extend the range of your wireless network by introducing one or more WDS-enabled devices into your wireless network. The Wireless Distribution System (WDS) enables data packets to pass from one wireless access point to another, just as if the access points were ports on a wired Ethernet switch.
Local Network Setup Configuring WDS To configure your WDS on the web pages: 1 Go to the SpeedTouch™ web pages. 2 In the menu select Home Network. 3 Click your WLAN. 4 On the top right, click Configure. If not already done, set a fixed channel and check whether the security settings (WEP encryption or no encryption) on your SpeedTouch™ are the same as on the repeater. 5 On the Wireless Access Point page, in the Pick a task... list, click Configure WDS. 6 Select WDS Enabled.
Chapter 3 Internet Connectivity Dial-In Clients 3 Internet Connectivity Dial-In Clients Introduction Access methods For setting up initial Internet connectivity, using the Home Install Wizard on the Setup CD or the embedded Easy Setup, refer to the provided Installation and Setup Guide. Depending on the configuration of the SpeedTouch™ you may have: Direct access: As soon as the initial configuration has been done, immediate and uninterrupted WAN access is provided.
Chapter 3 Internet Connectivity Dial-In Clients Embedded PPP dial-in clients The SpeedTouch™’s embedded PPP dial-in client allows you to establish an Internet connection for computers residing on your local network, using only one computer of the network to control the client. If this computer runs: Broadband host PPPoE dial-in clients MS Windows XP you can use MS Windows XP’s Internet Gateway Device Control Client. See “3.1 IGD Control Agent” on page 41 to proceed.
Chapter 3 Internet Connectivity Dial-In Clients 3.1 IGD Control Agent Introduction MS Windows XP users can easily establish PPP sessions, thanks to MS Windows XP’s Internet Gateway Device (IGD) Discovery and Control Client that allows you to control the SpeedTouch™ directly from you PC. The IGD control client only allows to connect or to disconnect a fully configured connection.
Chapter 3 Internet Connectivity Dial-In Clients Internet connection status Terminating an Internet session As long as the SpeedTouch™’s embedded PPP dial-in client is connected, you are able to overview the connection status and some counters by double-clicking the Internet Connection icon in your PC’s Network Connections window: Proceed as follows: 1 In the Windows task bar, click Start. 2 Select (Settings >) Control Panel > (Network and Internet Connections >) Network Connections.
Chapter 3 Internet Connectivity Dial-In Clients 3.2 SpeedTouch™ Web Pages Introduction As the SpeedTouch™ web pages are controllable from any Operating System with an installed web browser, the method to establish PPP sessions described below you can use on any computer system. For more information on Internet connection setup, see the provided Installation and Setup Guide.
Chapter 3 Internet Connectivity Dial-In Clients Monitoring your Internet connection Terminating an Internet session You are able to overview and monitor your Internet connectivity as long as the session is running via: The SpeedTouch™ System Information page: see “4.4.1 Information” on page 58. The SpeedTouch™ Diagnostics task: see “4.5.1 Connectivity Check” on page 67. To close an active PPP connection: 1 Go to the SpeedTouch™ Home page.
Chapter 3 Internet Connectivity Dial-In Clients 3.3 MS Windows XP BroadBand Connection Prerequisites Configuring a broadband connection To be able to use the MS Windows XP BroadBand Connection, your SpeedTouch™ must be configured for: ETHoA PPPoE Relay Proceed as follows: 1 On the Start menu, click (Settings >) Control Panel. 2 The Control Panel window appears. Go to (Network and Internet Connections >) Network Connections. 3 In the Network Tasks menu, click Create a new connection.
Chapter 3 Internet Connectivity Dial-In Clients 8 Select whether the connection will be available to any user or only to yourself: 9 Fill in the Internet account information. This information should be provided by your service provider: 10 At the end of the configuration the following window appears: Click Finish to complete the configuration. The Connect YourISP window (see below) appears. 46 E-DOC-CTC-20050120-0003 v1.
Chapter 3 Internet Connectivity Dial-In Clients Starting a broadband Internet session Proceed as follows: 1 On the Start menu, point Connect To and click the name of the connection you’ve created, for example YourISP. If you are using the Classic Start menu click Start > Settings > Network (and Dial-up) connections > YourISP. E-DOC-CTC-20050120-0003 v1.0 2 The Connect YourISP window appears: 3 If requested, enter user name and password for your user account at the Service Provider.
Chapter 3 Internet Connectivity Dial-In Clients Terminating a broadband Internet session Proceed as follows: 1 On the Start menu, point Connect To and click the name of the connection you’ve created, for example YourISP. If you are using the Classic Start menu go to Start > Settings > Network (and Dial-up) connections > YourISP. 48 2 The YourISP Status window appears: 3 Click Disconnect. 4 The connection is released. As a result no Internet connectivity exists anymore.
Chapter 3 Internet Connectivity Dial-In Clients 3.4 Mac OS X PPPoE Dial-in Client Prerequisites Configuring a broadband connection To be able to use the MS Windows XP BroadBand Connection, your SpeedTouch™ must be configured for: ETHoA PPPoE Relay Proceed as follows: 1 On the Apple menu, click System Preferences. 2 In the System Preferences window, click the Network icon. 3 The Network window appears.
Chapter 3 Internet Connectivity Dial-In Clients Starting a broadband Internet session Proceed as follows: 1 Click the Internet Connect dockling. If the Internet Connect dockling is not available, go to the Applications folder on the system startup disk and double-click Internet Connect. 2 The following window appears: Make sure Built-in Ethernet is selected in the Configuration list.
Chapter 4 SpeedTouch™ Web Interface 4 SpeedTouch™ Web Interface Introduction The SpeedTouch™ comes with embedded HTML pages, providing an interface to the software installed on the device. It allows easy setup and management of the SpeedTouch™ via your web browser form any PC connected to the SpeedTouch™. See “1.3.1 Access via the Web Interface” on page 17 to access the pages. SpeedTouch™ documentation E-DOC-CTC-20050120-0003 v1.
Chapter 4 SpeedTouch™ Web Interface 4.1 Navigation Navigation components 52 The SpeedTouch™ web interface consists of following components: Menu Language Bar Navigation Bar Notification area Tasks E-DOC-CTC-20050120-0003 v1.
Chapter 4 SpeedTouch™ Web Interface 4.1.1 Menu Menu items Collapsing and expanding the menu The menu is located on the left side of the page and consists of the following menu items: SpeedTouch™: Provides basic information on the SpeedTouch™. Broadband Connection: Allows you to view/configure your broadband connections. Toolbox: Allows you to assign games or applications to a device and secure your Internet connection. Home Network: Allows you manage your local network.
Chapter 4 SpeedTouch™ Web Interface 4.1.4 Notification area Notification area The notification area is located under the Navigation Bar and is used to display: Error messages indicated by a red traffic light. Warnings indicated by an orange traffic light. If there are no errors or warnings, the notification area will not be shown. 4.1.5 Tasks Tasks 54 To allow a swift configuration of your SpeedTouch™, some pages may offer you a number of related tasks.
Chapter 4 SpeedTouch™ Web Interface 4.2 Home SpeedTouch™ home page E-DOC-CTC-20050120-0003 v1.
Chapter 4 SpeedTouch™ Web Interface 4.3 SpeedTouch™ Easy Setup Easy Setup Wizard This wizard helps you configure your SpeedTouch™ Internet connection. To configure the SpeedTouch™ using the SpeedTouch™ Easy Setup wizard: 56 1 On the left menu, click SpeedTouch. 2 In the Pick a task... list, click Set up. 3 The Easy Setup wizard will now guide you through the configuration of your SpeedTouch™. E-DOC-CTC-20050120-0003 v1.
Chapter 4 SpeedTouch™ Web Interface 4.4 SpeedTouch™ The SpeedTouch menu The SpeedTouch page Tasks E-DOC-CTC-20050120-0003 v1.0 The SpeedTouch menu consists of following items: Information Configuration Event Logs Update The SpeedTouch page gives you some basic information on the SpeedTouch™: Product Information Configuration In the Pick a task... list, click: Set up to reconfigure your SpeedTouch™ using the SpeedTouch™ Easy Setup wizard. For more information see “4.
Chapter 4 SpeedTouch™ Web Interface 4.4.1 Information Information Tasks 58 The Information page summarizes important information on your SpeedTouch™. You may need this information when you contact your helpdesk. In the Pick a task... list, click: Update to update your SpeedTouch™ For more information, see “4.4.7 Update” on page 65. Restart to restart the SpeedTouch™. For more information, see below. E-DOC-CTC-20050120-0003 v1.
Chapter 4 SpeedTouch™ Web Interface 4.4.2 Restart Accessing the Restart page Restarting your SpeedTouch™ E-DOC-CTC-20050120-0003 v1.0 Proceed as follows: 1 On the left menu, click SpeedTouch. 2 In the Pick a task... list, click Restart. Proceed as follows: 1 Click Yes, restart my SpeedTouch. 2 The SpeedTouch™ restarts. 3 The SpeedTouch™ returns to the Home page.
Chapter 4 SpeedTouch™ Web Interface 4.4.3 Configuration Overview Details Configure The Overview page displays the current configuration of your SpeedTouch™. The Details page displays more detailed information on the current configuration of your SpeedTouch™. The Configure page allows you to change the current configuration. If you want to: Reconfigure your SpeedTouch™: Click Configuration Wizard under Service Configuration. For more information, see “4.3 SpeedTouch™ Easy Setup” on page 56.
Chapter 4 SpeedTouch™ Web Interface Tasks E-DOC-CTC-20050120-0003 v1.0 In the Pick a task... list, click: Set Up to configure your SpeedTouch™ using the “4.3 SpeedTouch™ Easy Setup” on page 56. Restart to restart the SpeedTouch™. For more information, see “4.4.2 Restart” on page 59. Return to Factory Default Settings to restore the factory defaults of the SpeedTouch™. For more information, see “4.4.5 Reset to Factory Defaults” on page 63.
Chapter 4 SpeedTouch™ Web Interface 4.4.4 Backup & Restore Introduction Accessing the Backup & Restore page Saving your current configuration Restoring a previously saved configuration 62 This page allows you to: Save your current configuration. Restore a previously saved configuration. Proceed as follows: 1 On the SpeedTouch menu, click Configuration. 2 Click Configure. 3 In the Pick a task... list, click Save or Restore Configuration.
Chapter 4 SpeedTouch™ Web Interface 4.4.5 Reset to Factory Defaults Introduction Accessing the Reset to Factory Defaults page Resetting the SpeedTouch™ to factory defaults E-DOC-CTC-20050120-0003 v1.0 This page allows you to reset the SpeedTouch™ to return to the initial configuration of your SpeedTouch™. All your changes will be deleted. Proceed as follows: 1 On the left menu, click SpeedTouch. 2 In the Pick a task... list, click Return to Factory Default Settings.
Chapter 4 SpeedTouch™ Web Interface 4.4.6 Event Logs Event Logging The Event Logs page summarizes the latest events recorded on your SpeedTouch™. Recorded Events table The Recorded Events table gives you an overview of the latest event logs that have been recorded since power on. The first column of the table indicates the importance of the event log Indicator Description Informational Warning Error The Category list allows you to filter the events shown in the Recorded Events table.
Chapter 4 SpeedTouch™ Web Interface 4.4.7 Update Updating the SpeedTouch™ system software E-DOC-CTC-20050120-0003 v1.0 The Update page allows you to: View System Information. View System Firmware. Update your SpeedTouch™ from a remote server. Use this option if you want to install the new firmware directly from the server, without having to save the new firmware to your PC. Update from a PC. Use this option if you first want to save the new firmware on your PC.
Chapter 4 SpeedTouch™ Web Interface 4.5 Broadband Connection The Broadband Connection menu The Broadband Connection page The Broadband Connection menu consists of following menu items: DSL Connection Internet Services The Broadband Connection page gives you a short status overview of the connections configured on the SpeedTouch™. Click View more to see more information on the selected broadband connection.
Chapter 4 SpeedTouch™ Web Interface 4.5.1 Connectivity Check Introduction Accessing the Connectivity Check page Checking you Internet Connectivity Analysing the test results E-DOC-CTC-20050120-0003 v1.0 This page enables you to perform a connectivity check on an Internet service of your SpeedTouch™. Proceed as follows: 1 On the left menu, click Broadband Connection. 2 In the Pick a task... list, click Check connectivity to the Internet.
Chapter 4 SpeedTouch™ Web Interface 4.5.2 DSL Connection Overview Details Tasks Click Overview to view brief information on your DSL connection. Click Details to view a more detailed information on your DSL connection. In the Pick a task... list, click: 68 See information about my broadband connection(s) to view the status of Internet connections. See Internet Services for more information. E-DOC-CTC-20050120-0003 v1.
Chapter 4 SpeedTouch™ Web Interface 4.5.3 Internet Services Internet Services information The Internet Services page displays information on your Internet Connection(s). If you configured a PPPoE/PPPoA connection you are able to establish/ terminate the PPPoE/PPPoA connection by clicking Connect/Disconnect. To view more detailed information on a specific connection, click the View more... link of the corresponding connection. Tasks In the Pick a task... list, click: E-DOC-CTC-20050120-0003 v1.
Chapter 4 SpeedTouch™ Web Interface 4.5.4 Internet Service Settings Accessing the Internet Service Configuration page Overview Proceed as follows: 1 On the Broadband Connection menu click Internet Services. 2 Click the View more link of the internet service you want to view. The Overview page gives you basic information on the selected Internet Service. If you configured a PPPoE/PPPoA connection you are able to establish/ terminate the PPPoE/PPPoA connection by clicking Connect/Disconnect.
Chapter 4 SpeedTouch™ Web Interface 4.6 Toolbox The Toolbox menu The Toolbox page E-DOC-CTC-20050120-0003 v1.0 The Toolbox menu consists of following menu items: Remote Assistance: Allows you to make your SpeedTouch™ accessible from the Internet with regard to remote support. Game & Application Sharing: Allows you to configure port mapping for games or services that use specific ports. Parental Control: Allows you to block/allow access to specific web sites.
Chapter 4 SpeedTouch™ Web Interface 4.6.1 Remote Assistance Enabling Remote Assistance This page allows you to make your SpeedTouch™ accessible from the Internet with regard to remote support. You must be connected to the Internet to be able to enable remote assistance. ! To use remote assistance: 1 If needed, type a password in the Password box. 2 Click Enable Remote Assistance.
Chapter 4 SpeedTouch™ Web Interface 4.6.2 Game & Application Sharing Overview Configure Tasks E-DOC-CTC-20050120-0003 v1.0 The Overview page summarizes the games and applications your SpeedTouch™ is configured to accept from the Internet. Each application is assigned to a device on your home network The Configuration page allows you to: Select Use UPnP to enable UPnP on the SpeedTouch™. Select Use Extended Security to restrict the use of UPnP.
Chapter 4 SpeedTouch™ Web Interface 4.6.3 Defined Games & Applications Accessing the Defined Games & Applications page Proceed as follows: The Defined Games & Applications page This page gives you an overview of the games and applications defined on your SpeedTouch™. Each game or application can be assigned to a device on your local network. 1 In the Toolbox menu, click Game & Application Sharing. 2 In the Pick a task... list, click Modify a game or application.
Chapter 4 SpeedTouch™ Web Interface 4.6.4 Game or Application Definition Accessing the Game or Application Definition page Overview Proceed as follows: 1 In the Toolbox menu, click Game & Application Sharing. 2 In the Pick a task... list, click Modify a game or application. 3 Click the name of the game or application you want to view/change. This page gives you an overview of the port mappings used to allow this service or game to be initiated from the Internet.
Chapter 4 SpeedTouch™ Web Interface Tasks 76 In the Pick a task... list, click: Assign a game or application to a local network device to allow a game or service to run on a specific network device. Create a new game or application to define a game or service that is not listed in the Game or Application list. E-DOC-CTC-20050120-0003 v1.
Chapter 4 SpeedTouch™ Web Interface 4.6.5 New Game or Application Accessing the Game or Application Definition Creating a new game or application Proceed as follows: 1 On the Applications page, click Game & Application Sharing. 2 In the Pick a task... list, click Create a new game or application. Proceed as follows: 1 Type the name of the game or application in the Name box. 2 Click: 3 E-DOC-CTC-20050120-0003 v1.
Chapter 4 SpeedTouch™ Web Interface 4.6.6 Parental Control Parental Control Overview Configure Denying access to a specific website The SpeedTouch™ allows you to: Block certain web sites. Allow particular web sites. The Overview page displays the current rules. The Configure page allows you to: Enable/disable the Web Site Filtering feature. Specify the default action for unknown sites. Create new Web Site Filtering rules.
Chapter 4 SpeedTouch™ Web Interface Allowing access to a specific website Use this feature if: Block is selected under Action for Unknown Sites Allow is selected under Action for Unknown Sites and you want to make an exception on a block/redirect rule. For example: you are blocking “bank.com” but you want to allow access to “netbanking.bank.com”. Proceed as follows: E-DOC-CTC-20050120-0003 v1.0 1 Enter the URL of the web site you want to allow (for example “netbanking.bank.
Chapter 4 SpeedTouch™ Web Interface 4.6.7 Firewall Overview Configure The Overview page summarizes the overall security policy configured on your SpeedTouch™. The Configure page allows you to select the security level of the SpeedTouch™. Select one of following security levels: Tasks Block All: to protect your network from all attempts of incoming (from untrusted site) connection requests and to perform checks on outgoing (from trusted site) connections.
Chapter 4 SpeedTouch™ Web Interface 4.6.8 Intrusion Detection Intrusion Detection Your SpeedTouch™ is protecting your network against malicious intrusions. This page shows you the intrusions you are protected against. The Protected Intrusions table shows the number of times the SpeedTouch™ actively protected your network against each intrusion since last statistics reset. Tasks E-DOC-CTC-20050120-0003 v1.0 In the Pick a task... list, click: View the security logs to view the security event logs.
Chapter 4 SpeedTouch™ Web Interface 4.6.9 Dynamic DNS What is Dynamic DNS Overview Configure The Dynamic DNS service allows you to assign a dynamic DNS host name (e.g. john.thomson.com) to a broadband connection even if it is using a dynamic IP address. As soon as the device gets a new IP address, the dynamic DNS server updates its entry to the new IP address. Click Overview to view the different Dynamic DNS clients with their name, hostnames, interface and IP address.
Chapter 4 SpeedTouch™ Web Interface 4.6.10 User Management Overview The Overview page gives you an overview of the currently configured users and their privileges. Clicking the name of a user allows you to edit his user account. Configure Tasks E-DOC-CTC-20050120-0003 v1.0 The Configure page allows you to: Click Add to create a new user account. Click Delete to remove a user. Click Edit to change a user account. In the Pick a task...
Chapter 4 SpeedTouch™ Web Interface 4.6.11 Edit User Accessing the User Edit page Editing a user account Proceed as follows: 1 On the Toolbox menu, click User Management. 2 Under Local User Data, click on the name of the user you want to edit. The Edit User page allows you to: Click Reset Password to reset the password of the selected user to the user name. So, if you reset the password of Mark his password will be “Mark”. Change the administration privileges of the selected user.
Chapter 4 SpeedTouch™ Web Interface 4.6.12 Change Default User Changing the default user This page allows you to change the default user. If users surf to the SpeedTouch™ web pages, they will be automatically logged in under this account. ! E-DOC-CTC-20050120-0003 v1.0 To allow users to automatically log on under this account, this default user account must be configured with a blank password.
Chapter 4 SpeedTouch™ Web Interface 4.6.13 Add User Adding users This page allows you to add a new user. Under User definition you can configure: The name of the new user. The password of the new user will be equal to the user name; for example if the user name is John Doe, the password will be John Doe. Also when resetting a user, the password will be changed into the user name.
Chapter 4 SpeedTouch™ Web Interface 4.7 Home Network Home Network Menu The Home Network page Viewing (wireless) client information E-DOC-CTC-20050120-0003 v1.0 This menu consists of following items: Devices Allows you the view/configure the devices detected on your local network. Interfaces Allows you to view/configure the interfaces that are available on the SpeedTouch™. The Home Network gives you an overview of your SpeedTouch™ network.
Chapter 4 SpeedTouch™ Web Interface 4.7.1 Overview Configure Devices The Overview page gives you an overview of the devices that are currently connected to the SpeedTouch™ network. Click on a device name to get more information on a specific device. The Configure page gives you an overview of the devices that are currently connected to the SpeedTouch™ network. To: Tasks 88 Get more information on a specific device, click on the name of the device. See “4.7.
Chapter 4 SpeedTouch™ Web Interface 4.7.2 Device Settings Accessing the device settings page Overview Proceed as follows: 1 On the Home Network menu, click Devices. 2 In the Detected Device(s), click the name of the device you want to view. The Overview page displays following information: Configure E-DOC-CTC-20050120-0003 v1.0 Information allows you to view: Status shows whether the device is currently connected to the SpeedTouch™ network. Type shows the device type.
Chapter 4 SpeedTouch™ Web Interface 4.7.3 Assign Public IP Introduction This page allows you to assign the public IP address of your Internet Connection(s) to a specific device on your local network. You might want to do this if: You encounter issues with some applications through the Network Address Translation engine of your SpeedTouch™. This device is running server applications (web server,...) and you want it to be accessible from the Internet.
Chapter 4 SpeedTouch™ Web Interface 4.7.4 Wireless Device Settings Accessing the wireless device settings page Overview Proceed as follows: 1 On the OfficeHome Network menu, click Devices. 2 In the Detected Device(s), click the name of the wireless device you want to view. The Overview page displays following information: E-DOC-CTC-20050120-0003 v1.0 Information allows you to view: Status displays whether the device is currently connected to the SpeedTouch™ network.
Chapter 4 SpeedTouch™ Web Interface Configure 92 The Configure page allows you to: Change the device information. Assign a static DHCP server lease to this device by selecting the Always use the same address check box. Allow a game or service running on this device to be initiated from the Internet. E-DOC-CTC-20050120-0003 v1.
Chapter 4 SpeedTouch™ Web Interface 4.7.5 Access Point Settings Accessing the Access Point settings Proceed as follows: 1 On the left menu, click Home Network. 2 Under Wireless, click the name of the Access Point you want to view or configure. The Access Points names are of the following format: “WLAN: “ + Network Name, for example “WLAN: SpeedTouch123456”. Overview Details Configuration The Overview page displays a brief overview of the current configuration.
Chapter 4 SpeedTouch™ Web Interface Actual Speed: Displays the current transmission speed. Channel Selection: Allows you to select a fixed channel or let the SpeedTouch™ manually select a channel for you. Region: Displays your region. Channel: Displays the channel that is currently used by the Access Point. Allow multicast from Broadband Network: Allows you to allow/deny multicast messages from the Internet.
Chapter 4 SpeedTouch™ Web Interface Access control on the SpeedTouch™ Registering new wireless stations Following modes are available: New stations are allowed (automatically): All New stations can access the SpeedTouch™ WLAN. New stations are allowed (via registration): Only allowed stations in the Access Control List (ACL) have access. You can add new stations via registration.
Chapter 4 SpeedTouch™ Web Interface 4.7.6 Configuring WDS What is WDS The Wireless Distribution System (WDS) allows you to extend the range of your wireless by introducing one or more WDS-enabled devices into your wireless network. ! Accessing the WDS page You can only establish WDS links with WDS enabled devices. To access the WDS pages on the SpeedTouch™: 1 On the left menu, click Home Network. 2 Under Wireless, click the Access Point you want to configure for WDS.
Chapter 4 SpeedTouch™ Web Interface 4.7.7 Interfaces Interfaces overview E-DOC-CTC-20050120-0003 v1.0 This page gives you an overview of the interfaces used on your SpeedTouch™. If you want to know more on the network settings of a specific interface, click the name of the interface you want to view.
Chapter 4 SpeedTouch™ Web Interface 4.7.8 Interface Settings Overview Configure The Overview page gives you an overview of the current interface settings. The Configure page allows you to: Change the IP address settings of the SpeedTouch™. Change the DHCP IP address pool settings. Before changing the DHCP pools, make sure that at least one IP address of the SpeedTouch™ uses the same subnet as the IP addresses in the DHCP pools.
Chapter 4 SpeedTouch™ Web Interface 4.7.9 DHCP Pool DHCP Pool Accessing the DHCP Pool page E-DOC-CTC-20050120-0003 v1.0 This page allows you to create/change a DHCP pool. Proceed as follows: 1 On the Home Network menu, click Interfaces. 2 Click on the name of the interface of which you want to change the DHCP pool settings. 3 Click Configure. 4 Under DHCP Pools click: Add if you want to add a new DCHP pool. Edit if you want to edit an existing DHCP pool.
Chapter 4 SpeedTouch™ Web Interface The DHCP Pool page Following settings are available for configuration: Interface: The SpeedTouch™ interface for which the DHCP pool applies. Start Address: The start IP address of the DHCP server’s address pool. End Address: The end IP address of the DHCP server’s address pool. Both the start and end IP address define the IP address range used by the DHCP server to assign leases. Subnet Mask: The subnet mask of the DHCP server’s address pool.
Chapter 5 Software Upgrade 5 Software Upgrade Introduction System software upgrades availability System software packages and security This chapter describes how to upgrade the SpeedTouch™ system software or firmware. For the availability of new system software version packages you can: Click the SpeedTouch Maintenance link, available on the Setup CD menu. Check for SpeedTouch™ upgrades at http://www.speedtouch.com/ upgrade500.htm.
Chapter 5 Software Upgrade 5.1 Upgrade Wizard on Setup CD Introduction The procedures described in this section are valid only in case: You run an MS Windows Operating System or Mac OS X. Your SpeedTouch™ and computer are properly connected through Ethernet or USB. ! It is NOT possible to upgrade your SpeedTouch™ over a wireless connection. During the upgrade procedure in most cases configuration settings are backed up by the wizard and restored after uploading the system software.
Chapter 5 Software Upgrade Upgrade procedure 1 In the Welcome to the SpeedTouch Upgrade Wizard window, click Next. 2 The SpeedTouch™ Software License Agreement window appears. You must accept before continuing. Click Yes to accept. If you accepted this License Agreement in a previous upgrade, this window will not be shown. 3 The SpeedTouch™ Upgrade Wizard will search for the SpeedTouch™ on the network. A progress bar is displayed.
Chapter 5 Software Upgrade The following window shows the system software version currently active on the SpeedTouch™ as well as one or more system software versions available on the CD: 6 For more information on a found software version, click Firmware Details. Select the appropriate system software version and click Next. If your Service Provider has included a separate disk with dedicated upgrade system software, click Have Disk to navigate to the location of the appropriate file.
Chapter 6 Troubleshooting 6 Troubleshooting Introduction This chapter suggest solutions for problems you may encounter while installing or configuring your SpeedTouch™. If the suggestions do not resolve the problem, contact your service provider. For Internet connection troubleshooting, refer to the provided Installation and Setup Guide. E-DOC-CTC-20050120-0003 v1.
Chapter 6 Troubleshooting 6.1 General SpeedTouch™ Troubleshooting SpeedTouch™ does not work SpeedTouch™ unreachable If none of the LEDs light up, make sure that: The SpeedTouch™ is plugged into a power socket outlet. You are using the correct power supply for your SpeedTouch™ device, that is 15V AC. The power on the SpeedTouch™ is turned on via the push button on the back panel.
Chapter 6 Troubleshooting 6.1.1 Wired Ethernet Troubleshooting LAN LED does not light up E-DOC-CTC-20050120-0003 v1.0 Make sure that: The LAN cable is securely connected to the 10/100Base-T port. You are using the correct cable type for your Ethernet equipment, that is CAT5 with RJ-45 connectors.
Chapter 6 Troubleshooting 6.1.2 Wireless Ethernet Troubleshooting Not able to connect wireless clients No wireless connectivity Poor wireless connectivity or reach 108 Check following: In case registration is enabled, you must press the 'Association' button to register the wireless client or search for wireless devices via the embedded web pages. Make sure the SpeedTouch™ Association Control List is not locked. You can check this on the web pages.
Chapter 6 Troubleshooting 6.1.3 Upgrade Troubleshooting Introduction Upgrade via Setup CD While upgrading your SpeedTouch™ via the Upgrade Wizard on the Setup CD, you might encounter one of following problems. If the Upgrade Wizard in step 4, as described in “ Upgrade procedure” on page 103, does not find any SpeedTouch™ on the network, an error window will appear, stating your SpeedTouch™ has not been found. In this case check that: The SpeedTouch™ is turned on and fully initialised.
Chapter 6 Troubleshooting 6.2 UPnP™ on Windows XP Systems SpeedTouch™ not detected by UPnP™ or IGD Control Client Adding UPnP™ Check on following: Make sure the UPnP™ and Internet Gateway Device Control Client Networking components are added to your MS Windows XP system. Your computer doesn’t support UPnP™ if you run an operating system other than MS Windows XP and MS Windows Millennium. Make sure that UPnP™ is not disabled in the SpeedTouch™ web page; see “4.6.
Chapter 6 Troubleshooting Adding IGD Discovery and Control Your MS Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the SpeedTouch™ on your local network. Therefore it is recommended to add the IGD Discovery and Control client to your system. Proceed as follows: 1 On the Windows task bar, click Start. 2 Select (Settings >) Control Panel > Add or Remove Programs. 3 In the Add or Remove Programs window, click Add/Remove Windows Components.
Chapter 6 Troubleshooting 6.3 Reset to Factory Defaults Resetting your SpeedTouch™ You might consider a reset to factory defaults as described below. ! Be aware that a reset to factory defaults will revoke all configurational changes you made to the SpeedTouch™. You can choose between: Hardware reset Software reset A reset to factory default settings deletes the configuration profile settings. Therefore, after the reset, a reconfiguration of your SpeedTouch™ will be needed.
© THOMSON 2005. All rights reserved. E-DOC-CTC-20050120-0003 v1.0. Need more help? Additional help is available online at www.speedtouch.
