SpeedTouch™510v5 Residential ADSL Gateway User’s Guide Release R5.3.
SpeedTouch™ 510v5 User’s Guide R5.3.
Copyright Copyright ©1999-2005 THOMSON. All rights reserved. Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.
Contents Contents About this User’s Guide .............................................. 1 1 Your SpeedTouch™ ...................................................... 3 1.1 SpeedTouch™ Features .................................................................. 4 1.1.1 Hardware Specifications .................................................................................. 5 1.1.2 Software Features .......................................................................................... 6 1.
Contents ii 4.1 Navigation.................................................................................... 32 4.1.1 Menu .......................................................................................................... 33 4.1.2 Language Bar ............................................................................................... 34 4.1.3 Navigation Bar ............................................................................................. 35 4.1.4 Notification Area ......
Contents 4.6 Home Network ............................................................................. 65 4.6.1 Devices ....................................................................................................... 66 4.6.2 Device Settings ............................................................................................ 67 4.6.3 Assign Public IP ........................................................................................... 68 4.6.4 Interfaces .....................
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About this User’s Guide About this User’s Guide Used Symbols A note provides additional information about a topic. A tip provides an alternative method or shortcut to perform an action. ! Terminology Typographical Conventions A caution warns you about potential problems or specific precautions that need to be taken. Generally, the SpeedTouch™510v5(i) will be referred to as SpeedTouch™ in this User’s Guide.
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Chapter 1 Your SpeedTouch™ 1 Your SpeedTouch™ Introduction Installation Contents Safety instructions E-DOC-CTC-20050429-0096 v1.0 With the SpeedTouch™510v5(i) Residential ADSL Gateway you can surf the Internet at high speed. For more information on how to set up your SpeedTouch™, installation and wiring and how to do a first Internet connection setup, refer to the provided Installation and Setup Guide. This User’s Guide will assist you in configuring your SpeedTouch™.
Chapter 1 Your SpeedTouch™ 1.1 SpeedTouch™ Features Introduction Your SpeedTouch™ offers you a wide range of outstanding features. In this section you will find a comprehensive overview of the: 4 Hardware Specifications Software Features E-DOC-CTC-20050429-0096 v1.
Chapter 1 Your SpeedTouch™ 1.1.1 Hardware Specifications Gateway Physical interfaces LEDs Reset button Power requirement E-DOC-CTC-20050429-0096 v1.
Chapter 1 Your SpeedTouch™ 1.1.2 Software Features ADSL compliance ATM features Bridging features Routing features Services If POTS in overlay: G. handshake, Full Rate ADSL, G.dmt, G.lite (splitterless ADSL), ADSL2, RE-ADSL and ADSL2+ If ISDN in overlay: G.handshake, G.
Chapter 1 Your SpeedTouch™ Management Multi-level user protection, Event logging DHCP server, client and relay, DHCP-to-PPP spoofing DNS server, client and relay Time synchronization: E-DOC-CTC-20050429-0096 v1.
Chapter 1 Your SpeedTouch™ 1.2 SpeedTouch™ LED Behaviour Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its front panel, indicating the state of the device during normal operation.
Chapter 1 Your SpeedTouch™ 1.3 How to Access your SpeedTouch™ Access methods Your SpeedTouch™ is accessible in one of following ways: Access Method Can be used to: Web Configure your SpeedTouch™ via HTTP or HTTPS. For more information, see “1.3.1 Access via the Web Interface” on page 10. E-DOC-CTC-20050429-0096 v1.0 Command Line Interface (CLI) Fine tune your SpeedTouch™ configuration. For more information, see “1.3.2 Access via CLI” on page 11.
Chapter 1 Your SpeedTouch™ 1.3.1 Access via the Web Interface Procedure To access the SpeedTouch™ via the web interface: 1 Open a web browser. 2 In the address bar type your SpeedTouch™’s IP address or DNS host name, by default that is ‘http://speedtouch.lan’ or ‘192.168.1.254’. You can access the pages via the http protocol.
Chapter 1 Your SpeedTouch™ 1.3.2 Access via CLI Command Line Interface (CLI) You can access the Command Line Interface (CLI) via: A Telnet session This requires that TCP/IP connectivity exists between the host from which the Telnet session is opened and the SpeedTouch™. Your SpeedTouch™ and the connected PC must have an IP address in the same subnet. Quote site commands (over FTP) For more information, see “ Quote site command” on page 15.
Chapter 1 Your SpeedTouch™ Telnet session Proceed as follows: 1 Open a telnet application. You can use the Command Prompt window. In Windows XP for instance: 2 1 On the Windows task bar, click Start. 2 Select (All) Programs > Accessories > Command Prompt. Connect to your SpeedTouch™. . In the Command Prompt window: At the prompt, type telnet followed by the IP address of your SpeedTouch™ (default is 192.168.1.254). 3 Enter your SpeedTouch™ security user name and password.
Chapter 1 Your SpeedTouch™ 1.3.3 Access via FTP File Transfer Protocol (FTP) File system FTP session You can access the file system of the SpeedTouch™ via the File Transfer Protocol (FTP), in order to: Restore or backup configuration files, templates or language packs. Upgrade your configuration or firmware. The SpeedTouch™ file system is stored on nonvolatile memory, and contains the SpeedTouch™ software, service template files and (optionally) default setting files.
Chapter 1 Your SpeedTouch™ File system access rights Common FTP commands On the different directories you have following privileges: Directory Access rights root NO read/write dl read/write Depending on the access rights you have on a directory, you can use one of following commands: Command... You can use to... cd access another directory than the one currently open. Example: ftp>cd dl. dir list the directory files. Example: ftp>dir. bin set the transfer mode to ‘binary’.
Chapter 1 Your SpeedTouch™ FTP file transfer To allow correct file transfers, set the transfer mode to “binary”: At the ftp prompt, type bin and press Enter. Turn on the hashing option to see the progression of the file transfer: At the ftp prompt type hash and press Enter. Example: /home/doejohn{1}$ftp 192.168.1.254 Connected to 192.168.1.254 220 Inactivity timer = 120 seconds. Use 'site idle ' to change. Name (192.168.1.254:doejohn): 331 SpeedTouch™ (00-90-D0-01-02-03) User 'doejohn' OK.
Chapter 1 Your SpeedTouch™ 1.3.4 Remote Assistance Remote access Enabling remote access You can make your SpeedTouch accessible from the Internet with regard to remote support. This way, you can allow your helpdesk to access your SpeedTouch™ remotely. To enable remote assistance: 1 Go to the SpeedTouch™ pages, as described in “1.3.1 Access via the Web Interface” on page 10. 2 In the menu select Toolbox > Remote Assistance. 3 Click Enable Remote Assistance.
Chapter 2 Local Network Setup 2 Local Network Setup Ethernet network The Ethernet port on the back panel of your SpeedTouch™ allows you to connect the SpeedTouch™ to an existing 10 or 100 Base-T Ethernet network or to a computer with installed Ethernet card. In the SpeedTouch™ package, a yellow full-wired straight-through RJ-45/RJ45 Ethernet cable is included. Standard wiring procedure Use the yellow Ethernet cable provided to wire your computer’s Ethernet port to the SpeedTouch™’s Ethernet port.
Chapter 2 Local Network Setup Device settings 18 Once you’ve connected a device, you are able to personalise its settings: 1 Go to the SpeedTouch™ web pages. 2 In the menu select Home Network > Devices. 3 Click the name of your device, or if the device’s settings haven’t been personalised yet, click the MAC address of the device. 4 On the top right, click Configure. 5 Now you can change the device’s name, lock its IP address and assign applications and services to the device.
Chapter 3 Internet Connectivity Dial-In Clients 3 Internet Connectivity Dial-In Clients Introduction Access methods For setting up initial Internet connectivity, using the Home Install Wizard on the Setup CD or the embedded Easy Setup, refer to the provided Installation and Setup Guide. Depending on the configuration of the SpeedTouch™ you may have: Direct access: As soon as the initial configuration has been done, immediate and uninterrupted WAN access is provided.
Chapter 3 Internet Connectivity Dial-In Clients Embedded PPP dial-in clients The SpeedTouch™’s embedded PPP dial-in client allows you to establish an Internet connection for computers residing on your local network, using only one computer of the network to control the client. If this computer runs: Broadband host PPPoE dial-in clients Any Operating System you can always use the SpeedTouch™ web pages. See “3.1 SpeedTouch™ Web Pages” on page 21 to proceed.
Chapter 3 Internet Connectivity Dial-In Clients 3.1 SpeedTouch™ Web Pages Introduction As the SpeedTouch™ web pages are controllable from any Operating System with an installed web browser, the method to establish PPP sessions described below you can use on any computer system. For more information on Internet connection setup, see the provided Installation and Setup Guide.
Chapter 3 Internet Connectivity Dial-In Clients Terminating an Internet session To close an active PPP connection: 1 Go to the SpeedTouch™ Home page. 2 Click Disconnect at the appropriate broadband connection. As a result the SpeedTouch™’s embedded PPP dial-in client will close the Internet connection. The Internet Link status will change to Disconnected and your PC is offline. 22 E-DOC-CTC-20050429-0096 v1.
Chapter 3 Internet Connectivity Dial-In Clients 3.2 IGD Control Agent Introduction MS Windows XP users can easily establish PPP sessions, thanks to MS Windows XP’s Internet Gateway Device (IGD) Discovery and Control Client that allows you to control the SpeedTouch™ directly from you PC. The IGD control client only allows to connect or to disconnect a fully configured connection.
Chapter 3 Internet Connectivity Dial-In Clients Internet connection status Terminating an Internet session As long as the SpeedTouch™’s embedded PPP dial-in client is connected, you are able to overview the connection status and some counters by double-clicking the Internet Connection icon in your PC’s Network Connections window: Proceed as follows: 1 In the Windows task bar, click Start. 2 Select (Settings >) Control Panel > (Network and Internet Connections >) Network Connections.
Chapter 3 Internet Connectivity Dial-In Clients 3.3 MS Windows XP BroadBand Connection Prerequisites Configuring a broadband connection To be able to use the MS Windows XP BroadBand Connection, your SpeedTouch™ must be configured for either: Bridging, or PPPoE Relay Proceed as follows: 1 On the Start menu, click (Settings >) Control Panel. 2 The Control Panel window appears. Go to (Network and Internet Connections >) Network Connections.
Chapter 3 Internet Connectivity Dial-In Clients 8 Select whether the connection will be available to any user or only to yourself: 9 Fill in the Internet account information. This information should be provided by your service provider: 10 At the end of the configuration the following window appears: Click Finish to complete the configuration. The Connect YourISP window (see below) appears. 26 E-DOC-CTC-20050429-0096 v1.
Chapter 3 Internet Connectivity Dial-In Clients Starting a broadband Internet session Proceed as follows: 1 On the Start menu, point Connect To and click the name of the connection you’ve created, for example YourISP. If you are using the Classic Start menu click Start > Settings > Network (and Dial-up) connections > YourISP. E-DOC-CTC-20050429-0096 v1.0 2 The Connect YourISP window appears: 3 If requested, enter user name and password for your user account at the Service Provider.
Chapter 3 Internet Connectivity Dial-In Clients Terminating a broadband Internet session Proceed as follows: 1 On the Start menu, point Connect To and click the name of the connection you’ve created, for example YourISP. If you are using the Classic Start menu go to Start > Settings > Network (and Dial-up) connections > YourISP. 28 2 The YourISP Status window appears: 3 Click Disconnect. 4 The connection is released. As a result no Internet connectivity exists any more.
Chapter 3 Internet Connectivity Dial-In Clients 3.4 Mac OS X PPPoE Dial-in Client Prerequisites Configuring a broadband connection To be able to use the MS Windows XP BroadBand Connection, your SpeedTouch™ must be configured for either: Bridging, or PPPoE Relay Proceed as follows: 1 On the Apple menu, click System Preferences. 2 In the System Preferences window, click the Network icon. 3 The Network window appears.
Chapter 3 Internet Connectivity Dial-In Clients Starting a broadband Internet session Proceed as follows: 1 Click the Internet Connect dockling. If the Internet Connect dockling is not available, go to the Applications folder on the system startup disk and double-click Internet Connect. 2 The following window appears: Make sure Built-in Ethernet is selected in the Configuration list.
Chapter 4 SpeedTouch™ Web Interface 4 SpeedTouch™ Web Interface Introduction The SpeedTouch™ comes with embedded HTML pages, providing an interface to the software installed on the device. It allows easy setup and management of the SpeedTouch™ via your web browser form any PC connected to the SpeedTouch™. See “1.3.1 Access via the Web Interface” on page 10 to access the pages. SpeedTouch™ documentation E-DOC-CTC-20050429-0096 v1.
Chapter 4 SpeedTouch™ Web Interface 4.1 Navigation Navigation components The SpeedTouch™ web interface consists of following components: Menu Language Bar Navigation Bar Notification Area Tasks Navigation bar Notification area Language bar Menu Tasks 32 E-DOC-CTC-20050429-0096 v1.
Chapter 4 SpeedTouch™ Web Interface 4.1.1 Menu Menu items Collapsing and expanding the menu E-DOC-CTC-20050429-0096 v1.0 The menu is located on the left side of the page and consists of the following menu items: SpeedTouch: Provides basic information on the SpeedTouch™. Broadband Connection: Allows you to view/configure your broadband connections. Toolbox: Allows you to assign games or applications to a device and secure your Internet connection.
Chapter 4 SpeedTouch™ Web Interface 4.1.2 Language Bar Language bar The language bar is located under the SpeedTouch™ logo and allows you to change the language of the SpeedTouch™ web interface. ! 34 The language bar will only be shown if more than one language is available. E-DOC-CTC-20050429-0096 v1.
Chapter 4 SpeedTouch™ Web Interface 4.1.3 Navigation Bar Navigation bar Display level E-DOC-CTC-20050429-0096 v1.0 The navigation bar is located on the top of the page and allows you to: View the current user name. Click this name to change your password or switch to another user. View the current position on the SpeedTouch™ web interface. Get context related Help information.
Chapter 4 SpeedTouch™ Web Interface 4.1.4 Notification Area Notification area The notification area is located under the Navigation Bar and is used to display: Error messages indicated by a red traffic light. Warnings indicated by an orange traffic light. Information indicated by a green traffic light. If none of these events occur, the notification area will not be shown. 36 E-DOC-CTC-20050429-0096 v1.
Chapter 4 SpeedTouch™ Web Interface 4.1.5 Tasks Tasks E-DOC-CTC-20050429-0096 v1.0 To allow a swift configuration of your SpeedTouch™, some pages may offer you a number of related tasks. These tasks will guide you to the page where you can perform the selected task.
Chapter 4 SpeedTouch™ Web Interface 4.2 Home SpeedTouch™ home page 38 The SpeedTouch™ home page gives you a short overview of all the configurable aspects of the SpeedTouch™: SpeedTouch Broadband Connection Toolbox Home Network E-DOC-CTC-20050429-0096 v1.
Chapter 4 SpeedTouch™ Web Interface 4.3 SpeedTouch The SpeedTouch menu The SpeedTouch page E-DOC-CTC-20050429-0096 v1.
Chapter 4 SpeedTouch™ Web Interface 4.3.1 Information Information 40 The Information page summarizes important information on your SpeedTouch™. You may need this information when you contact your helpdesk. E-DOC-CTC-20050429-0096 v1.
Chapter 4 SpeedTouch™ Web Interface 4.3.2 SpeedTouch™ Easy Setup Easy Setup Wizard This wizard helps you configure your SpeedTouch™ Internet connection. To configure the SpeedTouch™ using the SpeedTouch™ Easy Setup wizard: E-DOC-CTC-20050429-0096 v1.0 1 On the left menu, click SpeedTouch. 2 In the Pick a task... list, click Set up. 3 The Easy Setup wizard will now guide you through the configuration of your SpeedTouch™.
Chapter 4 SpeedTouch™ Web Interface 4.3.3 Restart Accessing the Restart page Restarting your SpeedTouch™ 42 Proceed as follows: 1 On the left menu, click SpeedTouch. 2 In the Pick a task... list, click Restart. Proceed as follows: 1 Click Yes, restart my SpeedTouch. 2 The SpeedTouch™ restarts. 3 The SpeedTouch™ returns to the Home page. E-DOC-CTC-20050429-0096 v1.
Chapter 4 SpeedTouch™ Web Interface 4.3.4 Configuration Overview Details Configure The Overview page displays the current configuration of your SpeedTouch™. The Details page displays more detailed information on the current configuration of your SpeedTouch™. The Configure page allows you to change the current configuration. If you want to: Reconfigure your SpeedTouch™: Click Configuration Wizard under Service Configuration. For more information, see “4.3.2 SpeedTouch™ Easy Setup” on page 41.
Chapter 4 SpeedTouch™ Web Interface 4.3.5 Backup & Restore Introduction Accessing the Backup & Restore page Saving your current configuration Restoring a previously saved configuration 44 This page allows you to: Save your current configuration. Restore a previously saved configuration. Proceed as follows: 1 On the SpeedTouch menu, click Configuration. 2 Click Configure. 3 In the Pick a task... list, click Save or Restore Configuration.
Chapter 4 SpeedTouch™ Web Interface 4.3.6 Reset to Factory Defaults Introduction Accessing the Reset to Factory Defaults page Resetting the SpeedTouch™ to factory defaults E-DOC-CTC-20050429-0096 v1.0 This page allows you to reset the SpeedTouch™ to return to the initial configuration of your SpeedTouch™. All your changes will be deleted. Proceed as follows: 1 On the left menu, click SpeedTouch. 2 In the Pick a task... list, click Return to Factory Default Settings.
Chapter 4 SpeedTouch™ Web Interface 4.3.7 Event Logs Event Logging The Event Logs page summarizes the latest events recorded on your SpeedTouch™. Recorded Events table The Recorded Events table gives you an overview of the latest event logs that have been recorded since power on. The first column of the table indicates the importance of the event log Indicator Description Informational Warning Error The Category list allows you to filter the events shown in the Recorded Events table.
Chapter 4 SpeedTouch™ Web Interface 4.3.8 Update Updating the SpeedTouch™ system software E-DOC-CTC-20050429-0096 v1.0 The Update page allows you to: View System Information. View information on the current System Firmware. Update your SpeedTouch™ from a remote server. Use this option if you want to have yourSpeedTouch™ check on the internet for new firmware and update if it found one. Update from a PC. Use this option if you want to install on your SpeedTouch™ that is located on the PC.
Chapter 4 SpeedTouch™ Web Interface 4.4 Broadband Connection The Broadband Connection menu The Broadband Connection page The Broadband Connection menu consists of following menu items: DSL Connection Internet Services The Broadband Connection page gives you a short status overview of the connections configured on the SpeedTouch™. Click View more to see more information on the selected broadband connection.
Chapter 4 SpeedTouch™ Web Interface 4.4.1 Connectivity Check Introduction Accessing the Connectivity Check page Checking you Internet Connectivity Analysing the test results E-DOC-CTC-20050429-0096 v1.0 This page enables you to perform a connectivity check on an Internet service of your SpeedTouch™. Proceed as follows: 1 On the left menu, click Broadband Connection. 2 In the Pick a task... list, click Check connectivity to the Internet.
Chapter 4 SpeedTouch™ Web Interface 4.4.2 DSL Connection Overview Details 50 Click Overview to view brief information on your DSL connection. Click Details to view a more detailed information on your DSL connection. E-DOC-CTC-20050429-0096 v1.
Chapter 4 SpeedTouch™ Web Interface 4.4.3 Internet Services Internet Services information The Internet Services page displays information on your Internet Connection(s). If you configured a dial-up connection you are able to establish/terminate the connection by clicking Connect/Disconnect. To view more detailed information on a specific connection, click the View more... link of the corresponding connection. E-DOC-CTC-20050429-0096 v1.
Chapter 4 SpeedTouch™ Web Interface 4.4.4 Internet Service Settings Accessing the Internet Service Settings page Overview Proceed as follows: 1 On the Broadband Connection menu click Internet Services. 2 Click the View more link of the internet service you want to view. The Overview page gives you basic information on the selected Internet Service. If you configured a connection you are able to establish/terminate the connection by clicking Connect/Disconnect.
Chapter 4 SpeedTouch™ Web Interface 4.5 Toolbox The Toolbox menu The Toolbox page E-DOC-CTC-20050429-0096 v1.0 The Toolbox menu consists of following menu items: Remote Assistance: Allows you to make your SpeedTouch™ accessible for remote support. Game & Application Sharing: Allows you to share services and games that you run in your private network towards the internet. Firewall: Allows you to configure the security level of the SpeedTouch™ firewall.
Chapter 4 SpeedTouch™ Web Interface 4.5.1 Remote Assistance Enabling Remote Assistance This page allows you to make your SpeedTouch™ accessible for remote support. You must be connected to the Internet to be able to enable remote assistance. ! To use remote assistance: 1 If needed, type a password in the Password box. 2 Click Enable Remote Assistance.
Chapter 4 SpeedTouch™ Web Interface 4.5.2 Game & Application Sharing Overview Configure The Overview page summarizes the games and applications on a particular host on your network, for which the SpeedTouch™ accepts connections coming from the Internet. The Configuration page allows you to: Select Use UPnP to enable UPnP on the SpeedTouch™. Universal Plug and Play is an architecture for transparent peer-to-peer connectivity of PCs, intelligent appliances, and (wireless) devices.
Chapter 4 SpeedTouch™ Web Interface 4.5.3 Defined Games & Applications Accessing the Defined Games & Applications page Proceed as follows: The Defined Games & Applications page This page gives you an overview of the games and applications defined on your SpeedTouch™. Each game or application can be assigned to a device on your local network. 1 In the Toolbox menu, click Game & Application Sharing. 2 In the Pick a task... list, click Modify a game or application.
Chapter 4 SpeedTouch™ Web Interface 4.5.4 Game or Application Definition Accessing the Game or Application Definition page Overview Proceed as follows: 1 In the Toolbox menu, click Game & Application Sharing. 2 In the Pick a task... list, click Modify a game or application. 3 Click the name of the game or application you want to view/change. This page gives you an overview of the port mappings used to allow this service or game to be initiated from the Internet.
Chapter 4 SpeedTouch™ Web Interface 4.5.5 New Game or Application Accessing the Game or Application Definition Creating a new game or application 58 Proceed as follows: 1 On the Applications page, click Game & Application Sharing. 2 In the Pick a task... list, click Create a new game or application. Proceed as follows: 1 Type the name of the game or application in the Name box.
Chapter 4 SpeedTouch™ Web Interface 4.5.6 Firewall Overview Configure The Overview page summarizes the overall security policy configured on your SpeedTouch™. The Configure page allows you to select the security level of the SpeedTouch™. Select one of following security levels: E-DOC-CTC-20050429-0096 v1.0 Block All: to protect your network from all attempts of incoming (from untrusted site) connection requests and to perform checks on outgoing (from trusted site) connections.
Chapter 4 SpeedTouch™ Web Interface 4.5.7 Dynamic DNS What is Dynamic DNS Overview Configure The Dynamic DNS service allows you to assign a dynamic DNS host name (e.g. john.dyndns.org) to a broadband connection even if it is using a dynamic IP address. As soon as the device gets a new IP address, the dynamic DNS server updates its entry to the new IP address. Click Overview to view the different Dynamic DNS clients with their name, hostnames, interface and IP address.
Chapter 4 SpeedTouch™ Web Interface 4.5.8 User Management Overview The Overview page gives you an overview of the currently configured users and their privileges. Clicking the name of a user allows you to edit his user account. Configure E-DOC-CTC-20050429-0096 v1.0 The Configure page allows you to: Click Add to create a new user account. Click Delete to remove a user. Click Edit to change a user account.
Chapter 4 SpeedTouch™ Web Interface 4.5.9 Edit User Accessing the User Edit page Editing a user account Proceed as follows: 1 On the Toolbox menu, click User Management. 2 Under Local User Data, click on the name of the user you want to edit. The Edit User page allows you to: Click Reset Password to reset the password of the selected user to the user name. So, if you reset the password of John his password will be “John”. Change the administration privileges of the selected user.
Chapter 4 SpeedTouch™ Web Interface 4.5.10 Change Default User Changing the default user This page allows you to change the default user. If users browse to the SpeedTouch™ web pages, they will be automatically logged in under this account. ! E-DOC-CTC-20050429-0096 v1.0 To allow users to automatically log on under this account, this default user account must be configured with a blank password.
Chapter 4 SpeedTouch™ Web Interface 4.5.11 Add User Adding users This page allows you to add a new user. Under User definition you can configure: The name of the new user. The password of the new user will be equal to the user name; for example if the user name is John Doe, the password will be John Doe. Also when resetting a user, the password will be changed into the user name.
Chapter 4 SpeedTouch™ Web Interface 4.6 Home Network Home Network Menu The Home Network page Viewing client information E-DOC-CTC-20050429-0096 v1.0 This menu consists of following items: Devices Allows you the view/configure the devices detected on your local network. Interfaces Allows you to view/configure the interfaces that are available on the SpeedTouch™. The Home Network gives you an overview of your SpeedTouch™ network.
Chapter 4 SpeedTouch™ Web Interface 4.6.1 Devices Overview Configure The Overview page gives you an overview of the devices that are currently connected to the SpeedTouch™ network. Click on a device name to get more information on a specific device. The Configure page gives you an overview of the devices that are currently connected to the SpeedTouch™ network. To: Get more information on a specific device, click on the name of the device. See “4.6.2 Device Settings” on page 67 for more information.
Chapter 4 SpeedTouch™ Web Interface 4.6.2 Device Settings Accessing the device settings page Overview Proceed as follows: 1 On the Network menu, click Devices. 2 In the Detected Device(s), click the name of the device you want to view. The Overview page displays following information: Configure E-DOC-CTC-20050429-0096 v1.0 Information allows you to view: Status shows whether the device is currently connected to the SpeedTouch™ network. Type shows the device type.
Chapter 4 SpeedTouch™ Web Interface 4.6.3 Assign Public IP Introduction This page allows you to assign the public IP address of your Internet Connection(s) to a specific device on your local network. You might want to do this if: You do not want to use the Network Address Translation engine of your SpeedTouch™. This device is running server applications (web server,...) and you want it to be accessible from the Internet.
Chapter 4 SpeedTouch™ Web Interface 4.6.4 Interfaces Interfaces overview E-DOC-CTC-20050429-0096 v1.0 This page gives you an overview of the interfaces used on your SpeedTouch™. If you want to know more on the network settings of a specific interface, click the name of the interface you want to view.
Chapter 4 SpeedTouch™ Web Interface 4.6.5 Interface Settings Overview Configure The Overview page gives you an overview of the current interface settings. The Configure page allows you to: Change the IP address settings of the SpeedTouch™. Change the DHCP IP address pool settings. Before changing the DHCP pools, make sure that at least one IP address of the SpeedTouch™ uses the same subnet as the IP addresses in the DHCP pools.
Chapter 4 SpeedTouch™ Web Interface 4.6.6 DHCP Pool DHCP Pool Accessing the DHCP Pool page This page allows you to create/change a DHCP pool. Proceed as follows: 1 On the Home Network menu, click Interfaces. 2 Click on the name of the interface of which you want to change the DHCP pool settings. 3 Click Configure. 4 Under DHCP Pools click: Add if you want to add a new DCHP pool. Edit if you want to edit an existing DHCP pool. Delete if you want to delete an existing DHCP pool.
Chapter 4 SpeedTouch™ Web Interface The DHCP Pool page Following settings are available for configuration: Interface: The SpeedTouch™ interface for which the DHCP pool applies. Start Address: The start IP address of the DHCP server’s address pool. End Address: The end IP address of the DHCP server’s address pool. Both the start and end IP address define the IP address range used by the DHCP server to assign leases. Subnet Mask: The subnet mask of the DHCP server’s address pool.
Chapter 5 Software Upgrade 5 Software Upgrade Introduction System software upgrades availability System software packages and security This chapter describes how to upgrade the SpeedTouch™ system software or firmware. For the availability of new system software version packages you can: Click the SpeedTouch Maintenance link, available on the Setup CD menu. Check for SpeedTouch™ upgrades at http://www.speedtouch.com/upgrade.
Chapter 5 Software Upgrade 5.1 Upgrade Wizard on Setup CD Introduction The procedures described in this section are valid only in case: You run an MS Windows Operating System or Mac OS X. Your SpeedTouch™ and computer are properly connected through Ethernet. During the upgrade procedure in most cases configuration settings are backed up by the wizard and restored after uploading the system software.
Chapter 5 Software Upgrade Upgrade procedure 1 In the Welcome to the SpeedTouch Upgrade Wizard window, click Next. 2 The SpeedTouch™ Software License Agreement window appears. You must accept before continuing. Click Yes to accept. If you accepted this License Agreement in a previous upgrade, this window will not be shown. 3 The SpeedTouch™ Upgrade Wizard will search for the SpeedTouch™ on the network. A progress bar is displayed.
Chapter 5 Software Upgrade The following window shows the system software version currently active on the SpeedTouch™ as well as one or more system software versions available on the CD: 6 For more information on a found software version, click Firmware Details. Select the appropriate system software version and click Next. If your Service Provider has included a separate disk with dedicated upgrade system software, click Have Disk to navigate to the location of the appropriate file.
Chapter 6 Troubleshooting 6 Troubleshooting Introduction This chapter suggest solutions for problems you may encounter while installing or configuring your SpeedTouch™. If the suggestions do not resolve the problem, look at the support pages on http:// www.speedtouch.com/support or contact your service provider. For Internet connection troubleshooting, refer to the provided Installation and Setup Guide. E-DOC-CTC-20050429-0096 v1.
Chapter 6 Troubleshooting 6.1 General SpeedTouch™ Troubleshooting SpeedTouch™ does not work SpeedTouch™ unreachable If none of the LEDs light up, make sure that: The SpeedTouch™ is plugged into a power socket outlet. You are using the correct power supply for your SpeedTouch™ device, that is 15V AC. The power on the SpeedTouch™ is turned on via the push button on the back panel.
Chapter 6 Troubleshooting 6.1.1 Ethernet Troubleshooting LAN LED does not light up E-DOC-CTC-20050429-0096 v1.0 Make sure that: The LAN cable is securely connected to the 10/100Base-T port. You are using the correct cable type for your Ethernet equipment, that is UTP CAT5 with RJ-45 connectors.
Chapter 6 Troubleshooting 6.1.2 Upgrade Troubleshooting Introduction Upgrade via Setup CD While upgrading your SpeedTouch™ via the Upgrade Wizard on the Setup CD, you might encounter one of following problems. If the Upgrade Wizard in step 4, as described in “ Upgrade procedure” on page 75, does not find any SpeedTouch™ on the network, an error window will appear, stating your SpeedTouch™ has not been found. In this case check that: The SpeedTouch™ is turned on and fully initialised.
Chapter 6 Troubleshooting 6.2 UPnP™ on Windows XP Systems SpeedTouch™ not detected by UPnP™ or IGD Control Client Adding UPnP™ Check on following: Make sure the UPnP™ and Internet Gateway Device Control Client Networking components are added to your MS Windows XP system. Your computer doesn’t support UPnP™ if you run an operating system other than MS Windows XP and MS Windows Millennium. Make sure that UPnP™ is not disabled in the SpeedTouch™ web page; see “4.5.
Chapter 6 Troubleshooting Adding IGD Discovery and Control Your MS Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the SpeedTouch™ on your local network. Therefore it is recommended to add the IGD Discovery and Control client to your system. Proceed as follows: 1 On the Windows task bar, click Start. 2 Select (Settings >) Control Panel > Add or Remove Programs. 3 In the Add or Remove Programs window, click Add/Remove Windows Components.
Chapter 6 Troubleshooting 6.3 Reset to Factory Defaults Resetting your SpeedTouch™ You might consider a reset to factory defaults as described below. ! Be aware that a reset to factory defaults will revoke all configurational changes you made to the SpeedTouch™. You can choose between: Hardware reset Software reset A reset to factory default settings deletes the configuration profile settings. Therefore, after the reset, a reconfiguration of your SpeedTouch™ will be needed.
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© THOMSON 2005. All rights reserved. E-DOC-CTC-20050429-0096 v1.0 Need more help? Additional help is available online at www.speedtouch.
