Speed Touch USB Installation and User's Guide 3EC 36714 AAAA TCZZA Ed.
Status Change Note Released BD F aa 39808 Short Title CD-UG STUSB PPP All rights reserved. Passing on and copying of this document, use and communication of its contents not permitted without written authorization from Alcatel. 2 / 48 3EC 36714 AAAA TCZZA Ed.
Contents Contents 1 Get Acquainted to the Speed Touch USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 1.2 1.3 7 First Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speed Touch USB Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 9 10 Speed Touch USB for Microsoft Windows .
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Alcatel Speed Touch USB Introduction Welcome to the Alcatel Speed TouchUSB ADSL modem ! With the Award winning Alcatel Speed TouchUSB Asymmetric Digital Subscriber Line (ADSL) modem surfing the Internet will become a whole new experience. With download speeds up to 8 Megabits per second (Mbps), your Alcatel Speed TouchUSB is the ideal solution for exploring the Internet, high speed interactive gaming and enjoying online audio and video streaming.
Terminology Safety instructions CAUTION WARNING Trademarks For readability, the Alcatel Speed TouchUSB will be referred to as STUSB further in this User's Guide. Prior to connecting the Alcatel Speed TouchUSB, read the Safety Instructions in appendix B. The following words and symbols mark special messages throughout this document: WARNING: indicates that failure to follow the directions could cause bodily harm or loss of life.
1 Get Acquainted to the Speed Touch USB 1 Get Acquainted to the Speed Touch USB Introduction 3EC 36714 AAAA TCZZA Ed. 02 This chapter will assist you in getting acquainted with the STUSB and will guide you through the first steps in preparing the STUSB for Internet connectivity.
1 Get Acquainted to the Speed Touch USB 1.1 First Steps Delivery check Damaged or missing items 8 / 48 Check your STUSB package for the following items: The Alcatel Speed TouchUSB 2m DSL cable (RJ11/RJ11, RJ14/RJ14) The STUSB Installation CD rom. In the event of damaged or missing items, contact your local product dealer for further instructions. Other materials Your STUSB shipping carton may also include release notes, safety and conformity declarations and other materials.
1 Get Acquainted to the Speed Touch USB 1.2 What You Need ADSL and telephone service WARNING ADSL service must be enabled on your telephone line. As both telephone and ADSL service are simultaneously available from the same copper pair, you need a central splitter or distributed filters for decoupling ADSL and telephone signals. Contact your Service Provider for more information.
1 Get Acquainted to the Speed Touch USB 1.3 Speed Touch USB Support Supported Operating Systems This User's Guide describes the installation and use of the STUSB under following Operating Systems (OSs): Microsoft OSs (See chapter 2) Microsoft Windows 98, 98SE and higher Microsoft Windows Millennium Microsoft Windows 2000/XP. Mac OSs (See chapter 3) Mac OS8.6 Mac OS9.x Mac OS X (Mac OS10.1) Note: Mac OS10.0 user are strongly recommended to download the free upgrade to Mac OS10.1.
2 Speed Touch USB for Microsoft Windows 2 Speed Touch USB for Microsoft Windows Introduction In this chapter 3EC 36714 AAAA TCZZA Ed. 02 This chapter describes how to install and use the STUSB for Microsoft Windows OSs. Topic See Installing the STUSB 2.1 Using the STUSB 2.
2 Speed Touch USB for Microsoft Windows 2.1 Installing the Speed Touch USB Introduction Microsoft Windows This section will assist you in installing the STUSB and preparing your PC for your Internet connectivity. Two installation methods 12 / 48 One of the following OSs must be readily installed on your PC: Microsoft Windows 98/98SE or Microsoft Windows ME Microsoft Windows 2000 or Microsoft Windows XP You may need the Windows installation CD rom during installation.
2 Speed Touch USB for Microsoft Windows Windows OS differences The installation procedures might be slightly different depending on the Microsoft Windows OS you are using: Some windows will look differently On Windows 98/98SE no 'Digital Signature' window will pop up For Windows 98/98SE, at the end of the installation procedure, you may be asked to enter an area code for Dial up connections.
2 Speed Touch USB for Microsoft Windows 4. 5. The 'Software License Agreement for Alcatel Speed Touch USB' window pops up: Click to accept the terms of the agreement and to continue the installation. The following window allows you to choose a destination folder for the STUSB driver software: In most cases the proposed destination is best suited for the STUSB driver software. Click to proceed. 6. The 'Select Program Folder' window pops up: Click 14 / 48 to proceed. 3EC 36714 AAAA TCZZA Ed.
2 Speed Touch USB for Microsoft Windows 7. The wizard copies STUSB driver software to your local disk: Note for Windows ME/2000/XP user only: If a 'Digital Signature' window pops up, click to continue. 8. The 'Setup Complete' window pops up to announce that installation is finished: Click 9. to close the wizard. Plug the ADSL cable, provided in your package, into the inline receptacle of the STUSB. Plug the other end of the ADSL cable into the wall socket terminating ADSL service.
2 Speed Touch USB for Microsoft Windows 10. Plug the STUSB's USB connector into the PC's USB port. An USB port can be easily located, it is marked with the typical USB symbol: 11. The 'Windows found New Hardware' wizard will automatically continue with the installation of the STUSB ADSL modem device: 12. The installation continues with the creation of the appropriate PPP Dial Up Networking connections. 13.
2 Speed Touch USB for Microsoft Windows The Plug and Play compliant installation As an alternative to the Alcatel wizard installation you can also install the STUSB using the Plug and Play compliant installation. 1. Connect the STUSB to the ADSL wall socket and the PC. Note: ADSL must be available, as well as the appropriate central splitter or distributed filters. 2. Windows will automatically recognize the STUSB. The Windows 'Found new Hardware' wizard pops up.
2 Speed Touch USB for Microsoft Windows 2.2 Using the Speed Touch USB STUSB status icon As soon your STUSB is installed, a STUSB status icon is shown at your desktop's system tray: STUSB status icon colors The STUSB status icon is colored, depending on the state of the STUSB device.
2 Speed Touch USB for Microsoft Windows How to make a connection Proceed as follows: 1. Double click the 'SpeedTouch Dial up' icon on your desktop: Or open the STUSB Dial up window via Start Programs SpeedTouch USB SpeedTouch USB Dial up: 2. As a result the STUSB Dial up window pops up: Note: The example figure shows the Dial up window in case of PPPoE connectivity. In case of PPPoA connectivity the 'Service Name' entry field is not available. 3. 4. 3EC 36714 AAAA TCZZA Ed.
2 Speed Touch USB for Microsoft Windows 5. In case of PPPoE connectivity, you may need to choose a Service Name, which is provided by your Service Provider. 6. Click 7. As soon the connection is made, the following message pops up: 8. Click . The message box and dial up window are minimized into a DUN icon in the system tray: . On the Internet As soon as you are connected, your web browser will open and browse to Alcatel's consumer web page.
2 Speed Touch USB for Microsoft Windows How to release a connection Configuring multiple entries Proceed as follows: 1. Double click the MSDUN icon in the system tray: 2. As a result, the 'Speed Touch USB Status' window pops up (MS Windows 2000 example): 3. Click . The connection is released. No Internet connectivity exists anymore.
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3 Speed Touch USB for MAC OS 3 Speed Touch USB for MAC OS Introduction In this chapter 3EC 36714 AAAA TCZZA Ed. 02 This chapter describes how to install and use the STUSB for Mac OSs. Topic See Installing the STUSB 3.1 Using the STUSB 3.
3 Speed Touch USB for MAC OS 3.1 Installing the Speed Touch USB Introduction Installation 24 / 48 This section will assist you in installing the STUSB and preparing your computer for your Internet connectivity. The installation depends on the Mac OS you are running: In case of: Mac OS 8.6 or Mac OS9.x Proceed with subsection 3.1.1 Mac OS X (Mac OS10.x) Proceed with subsection 3.1.2. 3EC 36714 AAAA TCZZA Ed.
3 Speed Touch USB for MAC OS 3.1.1 Installation for Mac OS8.6 and Mac OS9.x Mac OS STUSB installation 1. One of the following OSs must be readily installed on your computer: Mac OS8.6 or Mac OS9.x 640 Kilo Byte (KB) of free disk space A Web browser, e.g. Netscape Navigator, Internet Explorer, ... for surfing the Internet. 2. Insert the STUSB Installation CD rom in your computer's CD rom drive. On your desktop the CD rom icon will appear: 3. Double click the CD rom icon to proceed.
3 Speed Touch USB for MAC OS 4. A Welcome screen appears that describes the steps in the installation process: Click 5. During installation a screen shows the installation progress. At the end of the installation procedure, the following screen appears: Click 6. to proceed. to proceed. Plug the ADSL cable, provided in your package, into the inline receptacle of the STUSB. Plug the other end of the ADSL cable into the wall socket terminating ADSL service.
3 Speed Touch USB for MAC OS 7. Plug the STUSB's USB connector into the computer's USB port. An USB port can be easily located, it is marked with the typical USB symbol: 8. A dialog box appears to announce that the installer has finished installation: As no further installation is required for the STUSB, click to leave the installer. Installation results 3EC 36714 AAAA TCZZA Ed.
3 Speed Touch USB for MAC OS Additional configuration Next to the installation of the STUSB software, the STUSB must be configured as default modem for the remote access application. Proceed as follows: 1. Open the Modem control panel: 2. Check for the following: In the 'Connect via' field, Alcatel SpeedTouch USB must be selected: 3. In the 'Modem' field, Alcatel SpeedTouch USB must be selected: In case other selections are made, make the appropriate adaptions: Close the Modem control panel.
3 Speed Touch USB for MAC OS 3.1.2 Installation for Mac OS X (Mac OS10.1) Mac OS STUSB software installation 1. The following OS must be readily installed on your computer: Mac OS X (Mac OS10.1) Note: Mac OS10.0 user are strongly recommended to download the free upgrade to Mac OS10.1. 100 Mega Byte (MB) of free disk space A Web browser, e.g. Netscape Navigator, Internet Explorer, ... for surfing the Internet. 2. Insert the STUSB Installation CD rom in your computer's CD rom drive.
3 Speed Touch USB for MAC OS 5. 6. 7. In case an Administrator password was set, you must provide it before the Installer is able to continue with the STUSB installation: Provide Name and Password or Phrase and click to proceed. A Welcome and Readme screen subsequently pops up. Click each to proceed. time The Alcatel Software License Agreement screen pops up: You must agree to it before you are able to continue. Click and to proceed. 8.
3 Speed Touch USB for MAC OS 10. At the end of the installation procedure, the following screen appears: Click STUSB hardware installation 1. 2. 3EC 36714 AAAA TCZZA Ed. 02 to finish the installer. Plug the ADSL cable, provided in your package, into the inline receptacle of the STUSB. Plug the other end of the ADSL cable into the wall socket terminating ADSL service.
3 Speed Touch USB for MAC OS Installation results Additional configuration After you have correctly followed the STUSB installation procedure, the following applications and icons are added to your system: SpeedTouch USB added in network list: In the Network panel, the Alcatel SpeedTouch USB is added in the list of available network devices. Dock SpeedTouch USB status icon: An STUSB status icon is added to the Dock, allowing instant status information of the STUSB.
3 Speed Touch USB for MAC OS 4. Click the 'PPP' tab. This panel shows the PPP configuration: Enter the following information: In the 'Account Name' field, your user name for your User Account at the Internet Service Provider, e.g.: In the 'Password' field the password for this user name. Note: Tick 'Save password' ( ) in case you want the computer to remember your user name, and password: 5. 6. Optionally you can enter a name for this connection in the 'Service Provider' field.
3 Speed Touch USB for MAC OS 7. 8. 34 / 48 Run through all panels again to check whether all configurations are correctly done as described above and click to apply the settings. To prevent further changes you can click the lock to secure your settings. From then on changes are only possible after providing the Administrator password. 3EC 36714 AAAA TCZZA Ed.
3 Speed Touch USB for MAC OS 3.2 Using the Speed Touch USB Introduction Installation 3EC 36714 AAAA TCZZA Ed. 02 This section will show you how to use the STUSB to make a connection to the Internet and how you can check the STUSB status. The use of the STUSB depends on the Mac OS you are running: In case of: Mac OS 8.6 or Mac OS9.x Proceed with subsection 3.2.1 Mac OS X (Mac OS10.1) Proceed with subsection 3.2.2.
3 Speed Touch USB for MAC OS 3.2.1 Using the STUSB in Mac OS8.6 and Mac OS9.x STUSB status icon As soon your STUSB is installed, an STUSB status icon is shown at your desktop's control strip: Note: In case the control strip is not visible, you must activate it via the Apple menu Control Panels Control Strip. In case the STUSB status icon is not visible, you can drag the control strip to enlarge it.
3 Speed Touch USB for MAC OS How to make a connection Proceed as follows: In the control strip, click the Remote Access icon 'Open Remote Access': 2. As a result the 'Remote Access' window appears: 3. Enter user name and password for your user account at the Service Provider. Note: Tick 'Save password' ( ) in case you want the application to remember your user name, and password. In case of PPPoA connectivity you must enter a digit, e.g. 0, into the 'Number' field.
3 Speed Touch USB for MAC OS Note In case you ticked the 'Save password' box ( ), the next time, you can open a connection by simply clicking the Remote Access icon in the control strip, and selecting 'Connect': How to release a connection To release a remote access connection, click the Remote Access icon in the control strip, and select 'Disconnect': As a result the connection is released. No Internet connectivity exists anymore. 38 / 48 3EC 36714 AAAA TCZZA Ed.
3 Speed Touch USB for MAC OS 3.2.2 Using the STUSB in Mac OS X (Mac OS10.x) STUSB status icon As soon your STUSB is installed, an STUSB status icon is shown in the Dock: STUSB status icon colors The STUSB status icon varies depending the state of the STUSB device: STUSB status icon color Description The STUSB is not plugged into the computer 's USB port. An ADSL connection can not be established. The STUSB is plugged in, but has not (yet) accomplished synchronization over the ADSL line.
3 Speed Touch USB for MAC OS How to make a connection Proceed as follows: 1. Open the 'Applications' folder on your Mac OS10.x system startup disk: Double click 2. to open the Internet connect application. The following screen appears: If needed select the STUSB from the list of available network devices in the 'Configuration' field: 3. 4. 40 / 48 Click . As soon the connection is made you can open your web browser and surf the Internet. 3EC 36714 AAAA TCZZA Ed.
3 Speed Touch USB for MAC OS How to release a connection Proceed as follows: 1. Double click the Internet connect icon from the Dock: 2. The following screen appears: If needed select the STUSB from the list of available network devices in the 'Configuration' field: 3. Click . As a result the connection is released. No Internet connectivity exists anymore. 3EC 36714 AAAA TCZZA Ed.
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AppendixA AppendixA Solving problems STUSB LEDs Start up phases Troubleshooting This appendix provides information on how to identify and correct some common problems you may encounter when using the STUSB. In most cases the described solutions will solve the problem. However, if the problem keeps persistent, reinstallation of your STUSB might solve the problem. If reinstallation has not resolved the problem, contact the company from which you purchased the STUSB for assistance.
AppendixA Troubleshooting Normal operation during a session USB bus congestion Solution table In this state the USB LED is assigned to the downstream (RX) data channel (towards the USB connection). The ADSL LED is assigned to the upstream (TX) data channel (towards the ADSL channel). Both LEDs stay green. When an ATM cell is processed in a channel, the associated LED will go off for a short time. The USB LED flashes red during a session in case of USB bus congestion.
AppendixB AppendixB Aim of this appendix Reading all instructions Directive Safety and Agency Regulatory Notices Safety and Agency Regulatory Notices This appendix provides basic Safety Information on your Speed Touch product. Prior to using the Speed Touch, read this appendix carefully. Follow all warnings and instructions marked on the product.
AppendixB B.1 Safety and Agency Regulatory Notices Safety Instructions Climatic conditions Cleaning Water and moisture Power sources Overloading Servicing 46 / 48 The Speed Touch equipment is intended for: In house stationary desktop use; the maximum ambient temperature may not exceed 40ºC (104ºF). It must not be mounted in a location exposed to direct or excessive solar and/or heat radiation. It must not be exposed to heat trap conditions and must not be subjected to water or condensation.
AppendixB Damage requiring service Modem/Telephone use Modifications Safety and Agency Regulatory Notices Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: When the power supply cord or plug is damaged or frayed. If liquid has been spilled into the product. If the product has been exposed to rain or water. If the product does not operate normally. If the product has been dropped or damaged in any way.
AppendixB B.2 Safety and Agency Regulatory Notices Safety and Compliancy Statements Radio Frequency Interference Statement Notification of Canadian RF Interference Statements 48 / 48 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy.
