User Guide

240 Chapter 7. Troubleshooting
No system name known - using defaults
Explanation: The router does not have a system name. For PAP/CHAP negotiation, the router will use a default
name and password.
Note: IPX is misconfigured for <router/user> - no IPX WAN network
Explanation: IPX WAN address is wrong or missing.
Note: There is no IPX route statically defined for <router/user>
Informational message.
PPP: Peer not negotiating <IP | BNCP | IPX | CCP> right now
Explanation: One end of the network is not negotiating the same protocol as the other end.
Remote <router/user> didn't accept our CHAP password
Informational message.
Remote <router/user> does not respond to LPC echo. Link closed
The connection was terminated.
Remote <router/user> on <channel> didn't authenticate in time
Explanation: PPP authentication protocol did not succeed.
Remote <router/user> refuses to authenticate
Informational message.
Remote <router/user> tried to use PAP when CHAP was expected
Explanation: The remote end negotiated PAP while its minimum security level in the remote database was set to
CHAP.
Remote <router/user> used wrong password <CHAP | PAP>
Explanation: The remote end has used an invalid password during CHAP or PAP security authentication.
Remote didn't accept our CHAP password
Explanation: The router attempted CHAP security authentication but the remote end rejected the password.
Remote on <interface> didn't authenticate in time
Informational message.
Remote on <interface> rejected our password with PAP
Informational message.
Remote on <interface> refuses to authenticate with us
Explanation: The remote destination refused to participate in the PAP/CHAP authentication process.
Startup failed
Explanation: The ATM modem could not synchronize with the remote end. Call Technical Support.
Startup failed: failure code = <number>, Status [code]
Explanation: The ATM modem could not synchronize with the remote end. Call Technical Support
TelnetD
Explanation: Connection accepted. A remote configuration session has been established.
User <router/user> is disabled in remote database
Informative message.
User <router/user> not found in remote database <PAP | CHAP>
Explanation: The authentication is coming from an unknown remote router.