User Guide

238 Chapter 7. Troubleshooting
Incorrect VPI/VCI (ATM Routers)
If you are given an incorrect VCI/VPI number or none at all to use for the remote, and you need to determine
what the possible value might be, refer to the command ATOM FINDPVC, on page 170
,
for more
information.
Problems Accessing the Router via Telnet
• Ensure that the router has a valid IP address.
• Check that the Ethernet cable is plugged in.
Problems Downloading Software
• Ensure that a TFTP server is properly set up to locate the router software.
• Verify that the router is loading from the network and not from FLASH memory.
System Messages
System messages are displayed on the terminal and sent to a log file (if you have opened one). The messages
listed in this section are time-stamped informational and error messages. The messages are in the following
format:
dd+hh:mm:ss:nn sysfunc: message
where:
The following are some examples of the messages:
12/05/1997-16:31:17:ADSL: Startup initiated
12/05/1997-16:36:26:ADSL: Startup handshake in progress
dd
date in xx/xx/xx format as specified during router initialization
hh
number of hours (military format)
mm
number of minutes
ss
number of seconds
nn
hundredths of seconds
sysfunc
software function
message
message