User Guide

Alcatel PIMphony

Miscellaneous

This section includes:

• A Glossary of the technical terms given in this Online Help

• A list of frequently asked questions and their answers

• Instructions to follow in the event of technical problems

• A statement of the rights associated to the use of the software (copyright)

Glossary

This glossary gives the main technical terms used in this Online Help:

A B C D E F G H I J K L M N O P Q R S T U V W

• Action: Action executed automatically by the Popup when a specific event occurs (e.g.

contact window Popup).

• Alcatel PIMphony: Application providing the interface betwen an Alcatel Reflexes

telephone connected to an Office PABX and a commercial PIM (e.g. Outlook).

• Calls log: Archive record of the last 400 calls and their main characteristics.

• CTI: PC - Telephone connection.

• Conference: Telephone facility providing simultaneous conversation with two other

terminals.

• Dialler: Alcatel PIMphony module shown as an icon in the tool bar.

• DECT (Digital Enhanced Cordless Telecommunications): European telecom standard for

digital mobile telephones.

• E-mail: Electronic mail.

• Event: Situation detected by the Popup to trigger a specific action.

• Filter: Characteristic associated with an event detected by the Popup to trigger a specific

action.

• Forward: Telephone action which directs all calls to a made to terminal, to another terminal

which is specified as receiving the forwarding.

• MS Outlook: Microsoft application which manages the sending and receiving of e-mail,

and the address book and personal directory functions.