User Guide

OmniVista SafeGuard Manager Administration Guide
178
Chapter 7: Managing the Server
Enabling Dual-Admin or 4-Eye Mode
The dual-administrator or 4-Eye administrator role cannot log into the client on their
own. However, if another user with a different administrator role logs into the client, then
the 4-Eye admin role is required to enable an administrator role to enter the 4-Eye admin
mode. Only in this mode, an administrator can view the following data:
■ Username
■ Computer name
■ Application details
■ Reports
To enable 4-Eye mode:
1 Select Too ls > OmniVista SafeGuard Manager Users > User Accounts.
2 Add a new user and select the role as “4-Eye Admin.” For more information on
adding a user, see Adding a New User.
3 Select Too ls > OmniVista SafeGuard Manager Users > Administration Mode.
Figure 113 Administration Mode
4 Select Dual-admin. This creates the dual-admin/4-Eye administrator role.
5 Select Too ls > OmniVista SafeGuard Manager Users > Enter 4-Eye-Admin Mode to
enter this mode. The 4-Eye-Admin Mode Settings dialog box displays (Figure 114).
NOTE: The Enabled checkbox shows the status of the user account.
For all user accounts, except admin, when an authentication method is
changed from RADIUS to local, the account is set to “disabled”. The
account remains in a disabled state until the administrator resets the
password for the account.