User Guide

ALC ETL
Alcatel OmniPCX 4400
Section 4 - SBC Alcatel 4059 SBC Alcatel 4059
General information
44A01609000A000AAEN
SBC Alcatel 4059
General information
Edition : 03
1. General information
The Alcatel 4059 MAC (Multimedia Attendant Console) terminal, also called SBC (Screen Based
Console), is a Windows™ graphic application which is used to activate all the function s of an
attendant console on a compatible PC. This application also provides the maximum level of comfort
and user friendliness.
In addition, the simplified opening procedure provid es mu lti-user access to the SBC application. Only
the management and c onfiguration of the screen is controlled by the individual user, as the inst allation
data management is common to all users.
Thanks to the user friendliness of the multi-windowing facility, the PC used need not be dedicated
entirely to the SBC application. It may also support standard applications such as word processing
and spreadsheet packages or PBX appllications such as the system management or infocenter. For an
incoming call, an at tendant using any application may connect to the SBC application t o han dle the
call.
Note: the A4715 charging application is not compat ible with the SBC application.
The Alcatel 4059 MAC application has a specific Alcatel keyboard which improves the operation of
the attendant workstation.
The Alcatel keyboard is a PC-type keyboard t o which a set of function keys has been adde d. An audio
handset may a lso be connected either on the rig ht or left hand side of the keyboard.
In addition to the fe atu res which are available on an attendant set, the SBC 4059 offers applications
which ex pand the poss ibilities open to the attendant:
- supervision of a list of devices,
- use of system directories.
The screen displays windows which feature:
- information (BLF, p rogrammable keys, status of the attendant set, etc.),
- call handling,
-userentrykeys.
All the information relating to the subscriber is displa yed on the screen, which enables the s
ervice
provided to be used to the full.
For instructions on how to use the screen, refer to the module Alcatel 4059 attendant console - Presen-
tation.
Warning: As of R4.2, installing m ore than 6 attendants (4059 or other) in an installation will modify
the display windows on the attendant consoles during operation, the mode toggles from “counter” t o
“list”.
As of R4.2, the number of attendants resulting in display modification can be configured in
management as a threshold (from 1 to 20).
Ed.03 Ref.3BA19919ENAA 4.3