8212 DECT Handset OpenTouch™ Suite for MLE User Manual 8AL90328ENACed02 – 1837
8212 DECT Handset 1 GETTING TO KNOW YOUR TELEPHONE 5 1.1 1.2 1.3 1.4 1.5 5 6 7 7 8 PHONE DESCRIPTION STATUS ICONS MENU ICONS CALL ICONS ACCESSING THE MENU AND NAVIGATING 2 GETTING STARTED 2.1 2.2 2.3 2.4 9 INSTALLING THE BATTERY IN THE TELEPHONE CHARGING YOUR TELEPHONE BATTERY SWITCHING ON YOUR TELEPHONE SWITCHING OFF YOUR TELEPHONE 9 9 10 10 3 USING YOUR TELEPHONE 11 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 3.12 3.
8212 DECT Handset 7 USING THE TELEPHONE IN SIP MODE 27 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 7.11 7.12 7.13 7.14 7.15 7.16 7.17 7.18 7.
8212 DECT Handset This document describes the services offered by the 8212 DECT Handset connected to an OmniPCX Enterprise system Operating conditions This approved DECT telephone is intended to be used with an ALE International cordless PABX. The following conditions must be respected, notably concerning the use of radioelectric frequencies: • Changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
8212 DECT Handset 1 Getting to know your telephone 1.1 Phone description • • • • • • • • • • Answer the call. Long press (feature depending on the system): redial last number or access the redial list. Hang up. Long press: switch on the phone / switch off the phone. Return to previous menu. Erase a character. Delete an entire field. Short press: back to homepage. Long press: lock/unlock keypad. • • • • • Access menu. Confirm. Navigate.
8212 DECT Handset • • • • • • Led Green steady: the phone is on the charger and the battery is fully charged. Red steady: the phone is on the charger and the battery is charging. Slow orange flashing: telephonic event such as unread message, missed call, etc. Rapid orange flashing: incoming call. Slow red flashing: out of coverage. Rapid red flashing: low battery warning. Flashing when the phone is plugged into the charger means the same as when the phone is not plugged into the charger. • 3.
8212 DECT Handset 1.3 MENU icons The MENU is accessible from the welcome screen by pressing the OK key. It provides access to all the functions available on your system. All icons are described in their unselected state. When selected, the icons are displayed in purple. Messages: Consult and send voice and text messages. Call log: Access the log of all incoming and outgoing calls. Contacts: Manage your personal directory.
212 DECT Handset 1.5 Accessing the MENU and navigating Access the menu. Press the Access menu key. Select a function in the MENU. Use the navigator keys and press the OK key to select a function. Navigating within a function. You can move vertically along the various labels within the function Press the OK key to validate your choice. OR You can move horizontally along the various icons within the function Press the OK key to validate your choice.
8212 DECT Handset 2 Getting started In order to have a fully operational 8212 DECT Handset, make sure that you have the following items: • • • 8212 DECT Handset. 2 rechargeable NiMH batteries AAA 600mAh 1,2V. A single charger. 2.1 Installing the battery in the telephone 2.1.1 Installing the battery in the telephone: • : Push the cover towards the back of the phone until the cover is unclipped. • • : Lift up the cover.
8212 DECT Handset 2.2.2 LED Green steady: the phone is on the charger and the battery is fully charged. Red steady: the phone is on the charger and the battery is charging. Recharge your telephone battery regularly. The telephone can be on or off when recharging the battery. If the telephone is to remain unused or out of its charger for several weeks, remove the battery and store it separately. The battery charging time is less than 10 hours. 2.2.
8212 DECT Handset 3 Using your telephone 3.1 Making a call • Dial. • Send the call. You are in communication. • Hang up. 3.2 Receiving a call You are receiving a call. • Answer the call. • Disabling the ringer. Press this key when your telephone rings. It is still possible to answer by pressing the off hook key. • Hang up. Speak. 3.3 Calling from your personal directory Quick access: • Access MENU. • Contacts • Select the name of the person you wish to call. • Send the call. 3.
8212 DECT Handset 3.5 Call log Quick access: • Access MENU. • Call log • All calls. • Answered incoming calls. • Outgoing calls. • Missed calls. Manage the call log • Select an entry. • Call Call the contact. • View Display the log details. • More o o o o o o 8AL90328ENACed02 Save contact If the contact is not in your local directory, you can save them as a new local contact. Append to contact Add the number to an existing local contact.
8212 DECT Handset 3.6 Sending DTMF signals During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an answering machine. To do this: • Long press the star key. • Enter DTMF code. • Long press the star key to exit DTMF mode. 3.7 Placing a call on hold 3.7.1 IBS mode • Press a numeric key. Recover the call on hold: • Hang up. • Your telephone rings. • Recover the call on hold. 3.7.
8212 DECT Handset 3.8.2 IP-Dect mode • Press the off hook key. • • Dial the number. The first call is on hold. Recover the call on hold • Release the second call and recover the call on hold. 3.9 Receiving a second call When you receive a second call during a conversation, the name or number of the incoming call is displayed. 3.9.1 IBS mode • Pres the off hook key, then the '2' key to take the second call. The first call is put on hold. 3.9.
8212 DECT Handset 3.11 Transferring a call You want to transfer the call to another contact. You are in conversation with one contact. • Make a second call. • Hang up. The two callers are connected. 3.12 Three-way conference with internal and/or external contacts (conference) - IBS mode You are in communication with the first caller and the second is on hold. • • Enter the conference prefix (default 3). The prefix is defined by your administrator. You are in conference mode.
8212 DECT Handset 4 Keep in touch 4.1 Define the number of your voice mailbox Before starting initialization, make sure the administrator has created a voice mailbox. • Access MENU. • Messages • • Voicemail number Confirm. • Enter the number of your voicemail. • Confirm (or Save) 4.2 Consulting your voice mailbox • When you have received a message, the Message icon is displayed on the welcome screen. The orange LED on your telephone flashes to indicate there is a message.
8212 DECT Handset 4.3 Consulting text messages - IP-Dect mode • When you have received a message, the Message icon is displayed on the welcome screen. The yellow LED on your telephone flashes to indicate there is a message. • • Select the message icon in the notification area. The number of new text messages is displayed. • Access MENU. • Messages • Access to the mailbox. • • Select the desired message. Confirm to read it. OR Read the message • • Confirm access to 'Options'.
8212 DECT Handset • Complete the message. o o Symbol: enter symbol. Clear: use this key to delete the last entered character. • Apply (or Send). • • Dial the number of your contact (dial, directories, last numbers dialed...). Confirm. When editing a message to be completed you can use the delete key to delete any entered characters. The browser lets you move the cursor in an input field.
8212 DECT Handset 5 Programming your telephone 5.1 Programming your personal directory Your directory can contain up to 50 numbers. Quick access: • Access MENU. • Contacts 5.1.1 Add new contact • More • Add contact • Name: • • Enter the name of your contact (24 characters maximum). Apply. • Select the type of contact Work: / Mobile: / Home: / Other: • • Enter the number. Apply. • Save • Return to idle.
8212 DECT Handset 5.1.2 Modify a contact • Select the record to be modified. • Edit • Select the record to be modified. • • Modify the name. Apply. • • Modify the number. Apply. • Save • Yes • Return to idle. To delete a character, briefly press the delete key. To erase a field full of characters, hold down the erase key (long press). 5.1.3 Deleting a card • • Select the contact to delete. Apply. • • Delete contact Apply. • Yes • Return to idle.
8212 DECT Handset 5.2 Adjusting the audio functions 5.2.1 Choosing your melody • Access MENU. • Ring • • Off-site ringing / On-site ringing Apply. • • Select the melody of your choice (You can play/stop and select the ringtone). Apply. • Return to idle. 5.2.2 Adjusting the ringer volume • Access MENU. • Ring • • Ring volume Apply. • • Increase / reduce the volume. Apply. • Return to idle. Long press: Activate or deactivate ringer. 5.2.
8212 DECT Handset 5.3 Adjusting your telephone functions • Access MENU. • Ring Ring volume: Adjust the ringer volume. Off-site ringing / On-site ringing: Select the melody. Sound mode Activate or deactivate ringer. Key sound Activate or deactivate the keypad tone. Confirmat. sound Activate or deactivate a signal when you confirm an action. Coverage warning Activate or deactivate the coverage warning. Charger warning Activate or deactivate a warning when the phone is charging. Low bat.
8212 DECT Handset 5.4 Selecting language • Access MENU. • Settings • • • Languages Select the language of your choice. Apply. • Return to idle.
8212 DECT Handset 6 Registering the telephone Your phone can be connected to an IBS or an IP-Dect radio base station according the company telephone system. Some features are dependant on the type of radio base station with which you are connected. In this case, IBS mode or IP-Dect mode is indicated in the description of the feature. Your phone can be connected to an Alcatel-Lucent Single cell DECT base station.
8212 DECT Handset If your system doesn't recognize the 8212 DECT Handset, you can switch to the compatibility mode • Access MENU. • Install • MODIC setting • 8212 MODIC Select this mode if your system recognizes the 8212 DECT Handset. 8212_SIP MODIC Select this mode if your phone is connected to a single cell DECT base station. xxxx MODIC Select this mode to register your DECT as a compatible DECT mode (8232 for example).
8212 DECT Handset • • • If the registration operation runs correctly (Subscription accepted), the telephone is ready for use, and the radio coverage icon appears. If the registration operation has not been successful, the station proposes launching the subscription again. Depending on the type of system concerned, registration may require one or more additional operations on the system.
8212 DECT Handset 7 Using the telephone in SIP mode This chapter describes all features when your telephone is connected to an Alcatel-Lucent Single cell DECT base station. Display function: When a call is made from the telephone, the digits dialed are displayed. When you receive a call, the display indicates the caller's number or name, if this function is provided by the fixed system. 7.1 Getting to know your telephone 7.1.
8212 DECT Handset • • • • • • Led Green steady: the phone is on the charger and the battery is fully charged. Red steady: the phone is on the charger and the battery is charging. Slow orange flashing: telephonic event such as unread message, missed call, etc. Rapid orange flashing: incoming call. Slow red flashing: out of coverage. Rapid red flashing: low battery warning. Flashing when the phone is plugged into the charger means the same as when the phone is not plugged into the charger. • 3.
8212 DECT Handset 7.1.4 Accessing the MENU and navigating Access the menu. Press the Access menu key. Select a function in the MENU. Use the navigator keys and press the OK key to select a function. Navigating within a function. You can move vertically along the various labels within the function Press the OK key to validate your choice. OR You can move horizontally along the various icons within the function Press the OK key to validate your choice.
8212 DECT Handset 7.2 Call log Quick access: • Access MENU. • Call log • All calls. • Incoming calls. • Outgoing calls. • Missed calls. 7.2.1 Manage the call log • Select an entry. • Call Call the contact. • View Display the log details. • More o o o o o Save contact If the contact is not in your local directory, you can save them as a new local contact. Append to contact Add the number to an existing local contact. Edit before call View the number before making the call.
8212 DECT Handset 7.4 Calling from your personal directory Quick access: or • Access MENU. • Contacts • Contacts • Select the name of the person you wish to call. • Send the call. 7.5 Calling your caller by name (company directory) Quick access: or • Access MENU. • Contacts • Central directory • Enter the first letters of your contact's name. • • Apply. The matching names are displayed. • Select the name of the person you wish to call. • Send the call.
8212 DECT Handset 7.6 Calling using speed dial key First, you have to define the speed dial key P86_7641 Press the ok. See chapter: Programming your personal directory. • If you have define a speed dial key, select the speed dial key (number 1 to 9). • Send the call. You are in communication. • Hang up. 7.7 Redialing the last number dialed (redial) • Long press 7.8 Receiving a call You are receiving a call. • Answer the call.
8212 DECT Handset 7.10 Receiving a second call When you receive a second call during a conversation, the name or number of the incoming call is displayed. or • Answer the call. The first call is put on hold. 7.11 Switching between two calls (Broker call) You are in communication with the first caller and the second is on hold. You can switch between the two calls. Use one of the following regarding the installation. • Press the off hook key. Other method • Open the contextual menu. • Swap calls 7.
8212 DECT Handset 7.13 Three-way conference with internal and/or external contacts (conference) You are in communication with the first caller and the second is on hold. • Open the contextual menu. • Conference End the conference with all participants. • The conference has ended. 7.14 Sending DTMF signals Sending DTMF is subject to configuration. Contact your administrator to check that the feature is enabled.
8212 DECT Handset 7.17 Programming your personal directory Your directory can contain up to 12 numbers. Quick access: • Access MENU. • Contacts • Contacts 7.17.1 Add new contact • More • • Add contact Apply. • Name: • • • • • • Enter the name (10 characters maximum). Apply. Select the type of contact Work: / Mobile: / Home: Apply. Enter the number. Apply. • Save • Return to idle.
8212 DECT Handset • Apply. • Save • Return to idle. To delete a character, briefly press the delete key. To erase a field full of characters, hold down the erase key (long press). 7.17.3 Deleting a card • Select the contact to delete. • More • • Delete contact Apply. • Yes • Return to idle. To delete all contacts, select: Delete all cont. 7.17.4 Add the contact to a speed dial key • Select the contact. • More • • Speed dial Apply. • Press the ok key on an empty speed dial key.
8212 DECT Handset 7.18 Customizing and adjusting your telephone 7.18.1 Choosing your melody • Access MENU. • Ring • Ring • • Off-site ringing / On-site ringing Apply. • • Select the melody of your choice (You can play/stop and select the ringtone). Apply. • Return to idle. 7.18.2 Adjusting the ringer volume • Access MENU. • Ring • • Ring volume Apply. • • Increase / reduce the volume. Apply. • Return to idle. 7.18.3 Selecting language • Access MENU.
8212 DECT Handset 7.18.4 Other features • Access MENU. • Ring • • • • • • • • • Ring You can adjust the buzzer/ringer mode according to your needs. Key sound Activate or deactivate the keypad tone. Confirmat. sound Activate or deactivate a signal when you confirm an action. Coverage warning Activate or deactivate the coverage warning. Charger warning Activate or deactivate a warning when the phone is charging. Low bat. warning Activate or deactivate Bip emission when low battery level is reached.
8212 DECT Handset 7.19 Messaging portal • Access MENU. • Call log • Consulting your voice mailbox. • Not available in SIP mode. • Not available in SIP mode. • Not available in SIP mode. 7.19.1 Define the number of your voice mailbox Before starting initialization, make sure the administrator has created a voice mailbox. • Access MENU. • Messages • • Voicemail number Confirm. • Enter the number of your voicemail. • Confirm (or Save) 7.19.
8212 DECT Handset Please refer to the administrator for your password. • The message icon disappears once the message has been read.
8212 DECT Handset 8 Accessories 8.1 Chargers A desk support for docking your phone with integrated USB cable. An AC/DC adapter made of a body and a separate plug head that clips onto the AC/DC adapator body (not supplied with the phone, please contact your installation technician). 8.2 Characteristics of the mains power adapter Input: 100/240 V - 50/60 Hz. Output: 5V 1A. The mains power socket used must be close to the charger/holder and easily accessible, so that it can be used as an 'on/off' facility.
8212 DECT Handset 8.3.3 Battery charge level > 66% 33% 66% 10% 33% < 10% 8.4 Headphone / external microphone The side of the telephone features a 3.5 mm jack connector for headphone / external microphone. Contact your retailer for information on the various headphone models available. 8.5 Cleaning your telephone Your telephone does not require any particular servicing. However, it may be cleaned using a soft, damp cloth. Use appropriate soap or detergent to clean the surface of the telephone. 8.
8212 DECT Handset 9 Declaration of compliance This equipment uses DECT frequency range that depends on country: 1880 - 1900 Mhz in Europe, 1920 1930 MHz in US/Canada, 1910 - 1930 MHz in LATAM, 1910 - 1920 MHz in Brazil. The equivalent isotropically radiated power at the antenna is less than 110 mW or 250 mW (it depends on the country). This equipment is in compliance with the essential requirements of Radio Equipment Directive (RED) 2014/53/EU and with Directive 2011/65/UE (ROHS).
Phone description • • • • • Answer the call. Long press (feature depending on the system): redial last number or access the redial list. Hang up. Long press: switch on the phone / switch off the phone. Return to previous menu. Erase a character. Delete an entire field. • • Short press: back to homepage. Long press: lock/unlock keypad. Quick guide • • Long press: access the dtmf feature during a conversation (not available in sip mode).
Status icons Quick guide Quick guide The status icons are displayed on the welcome screen and indicate the status of the telephone. Battery charge level ( > > > ). In charge (flashing icon). New events (voice massages, callback requests, unanswered calls). Missed calls Ringer active. Ringer disabled. Radio reception quality. Loudspeaker on (in conversation). Mute on (in conversation). Economy mode activated and used (green). Economy mode activated (gray). 50 mW power. Call icons Making a call.