Alcatel OmniPCX Enterprise Alcatel 4018/4019
First
User manual How Introduction How to use this guide Thank you for choosing a telephone from the 4018/4019 range manufactured by Alcatel. Your terminal has a new ergonomic layout for more effective communication. Lift the receiver. Hang up. 2ab 5 c jkl ef 3d mno 6 Line key. 2 Numeric keypad. Specific key on numeric keypad. Partial view of display.;. Means that the function is subject to programming. If necessary, contact your installer.
How
Contents Toc Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6 1. 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 2. Making a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Barring the reception of a new call during communication. . . . . . . . . . . . . . . . . . . . . . . .
Getting to know your telephone Telephone Handset Navigation Alphanumeric keypad Who am I Lock Up-down navigator: used to navigate around the home page, through the menus or in a text zone when entering characters. The home page consists of: • Information on the status of the set (set locked, call forward, etc.
Using your telephone 1 Other Making a call 1.1 Using the telephone in 'Hands free' mode (Alcatel 4018 only) 1.3 Terminal idle: bc 3d jkl 6 2a 5 ef 5 lift the receiver dial directly the number for your call bc 3d jkl 6 2a OR o mn ef mn o number required bc 3d jkl 6 2a OR 5 hands free (Alcatel 4018 only) ef o mn you are in hands free mode number required press and release Call in progress: conv.
Using your telephone 1 1.5 Make a call using the personal phone book bc 2a 5 press and release jkl ef 3d 6 select the contact to call press the programmed key directly (0 to 9) Call back OK start the call 1.8 1.6 Make a call-back request to a busy number the number you are calling is busy OK OR o mn 1.7 Redialling Answering an internal call in intercom mode (Alcatel 4018 only) You can answer without lifting the receiver.
During a conversation 2 Other 2.1 Making a second call during a conversation 2.2 Answering a second call during a conversation • A second correspondent is trying to call you: bc 2a Helen 5 during a conversation jkl 3 f de o mn 6 Send DTMF OR OK Helen number of second correspondent Smith John during a conversation name or no.
During a conversation 2 cancel conference and return to first correspondent 2.4 Switching between calls (Broker call) End conference OK During a conversation, a second call is on hold. To accept the second call: After the conference, to leave your two correspondents talking together: your first call is placed on hold light flashes hang up 2.5 Transferring a call 2.
During a conversation 2 • Protection against intrusion: 2.
During a conversation 2 2.11 Mute, so that your correspondent cannot hear you You can hear your correspondent but he/she cannot hear you: Helen The key lights up during a conversation disable microphone The key is no longer lit resume the conversation 2.12 Adjust audio volume During a call, to adjust the volume level of the loudspeaker or receiver: Helen OR during a conversation 2.
Sharing 3 Other 3.1 Answering the general bell 3.3 Call pick-up You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. Night service call pick up • If the telephone ringing is in your own pick-up group: When the operator is absent, outside calls to the operator are indicated by a general bell. To answer: OK Settings OK Services Consultation Group call pick up OK OK Settings OK Call pick up 3.
Sharing 3 3.4 Hunting groups 3.5 • Hunting group call: Calling an internal correspondent on his/her pager The number called does not answer and you know that the person called has a pager: Certain numbers can form a hunting group and can be called by dialling the group number. bc 2a 5 jkl your correspondent does not reply ef 3d o mn 6 'page' programmed key group no.
Sharing 3 3.7 Calling a correspondent on his/her loudspeaker 3.9 Send a voice message copy Your internal correspondent does not answer.
Sharing 3 3.10 Sending a recorded message to a number / a distribution list bc 2a OK Voice mail 5 jkl ef 3d OK Send o mn 6 personal code recording End 5 end of recording OR Mnemonic OK spell the addressee's name • During the recording, you can: OR 0 options Rewind OK play back the message from the start. Backward OK listen to the end of the message. Pause OK stop recording momentarily. End OK end of recording.
Keep in touch 4 • While listening to messages, you can: Other 4.1 Diverting calls to another number (immediate diversion) The number can be your home, portable or car phone, voice message or an internal extension (operator, etc.).
Keep in touch 4 4.4 Forwarding your calls from the receiving terminal (“Follow me”) 4.7 Remote forward Do not disturb on/off You wish to receive your calls in your present location: Use the “Follow me” function. Forward Do not disturb OK Remote forward You can make your terminal temporarily unavailable for all calls.
Keep in touch 4 4.9 Consulting written messages The light indicates that messages have been received.
Managing your charges 5 Other 5.1 Charging your calls directly to business accounts You can charge the cost of your outside calls to business account numbers. OK Settings Additional services OK OK Services Business account code OK bc 2a 5 jkl ef bc 3d mn 2a o 6 5 number of business account 5.
Programming your telephone 6 Other 6.1 Initializing your voice mailbox Modify the password for your phone set 6.3 enter your personal code then record your name according to voice guide instructions light flashes OK Settings 5 ef bc 3d jkl 6 2a Your personal code is used to access your voice mailbox and to lock your telephone. 5 old code (4 digits) 6.2 ef bc 3d jkl 6 2a OK o mn o mn 5 3d 6 5 OK Modify the password for your voice mailbox 6.
Programming your telephone 6 T Activate/deactivate discreet ring mode 6.5 Configuring the telephone ringer Ring without beep OK Settings OK My phone Ringing OK OR 1 beep before ring OK OK OR 3 beep before ring OK OK T Choose the tune apply your choice OK External call OR External call T Adjust ringer volume while a call arrives OK your telephone rings adjusting the ringer volume OK select the melody of your choice (16 tunes) OR apply your choice 6.
Programming your telephone 6 6.7 Selecting language OK Services OR Modify OK press a key to program OK Settings OK My phone OR OK Language OK Erase OK select the language of your choice 6.10 apply your choice Programming an appointment reminder You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time). 6.8 • Program a temporary reminder call.
Programming your telephone 6 6.11 Identify the terminal you are on Who am I 6.
Guarantee and clauses howtoc Declaration of compliance EC: We, Alcatel Business Systems, hereby declare that we assume the Alcatel 4018 or 4019 product to be compliant with the essential requirements of Directive 1999/5/CE of the European Parliament and Council. A copy of the original of this declaration of compliance can be obtained from your installer.