User manual - 8088 V2

Table Of Contents
8088 Smart DeskPhone
8AL90342ENACed01
3.7 Placing a call on hold (hold)
3.7.1 Exclusive hold
During a conversation, you wish to place the call on hold and recover it later, on the same telephone.
During a conversation.
Select the call in progress icon Your call is placed on hold .
Recover the call on hold
Use one of the following:
Hang up, your phone is ringing, then answer the call.
Select the call on hold icon from the conversation screen.
Retrieve call
Press the Back/Exit key to display the Perso page. Select the call on hold ( / ).
3.7.2 Common hold
This feature depends on the system configuration. If necessary, contact your administrator.
Common hold allows to all sets in the same pick-up group to resume a call (internal or external) that has
been put on hold by one of the members of that group.
Putting on common hold:
During a conversation.
Press the Back/Exit key to display the Perso page.
Press programmed key: Comm hold (by default).
Recover the call on hold from any sets defined in the same pick-up group (including your set):
Recover the call on hold from any sets defined in the same pick-up group (including your set)
Press programmed key: Comm hold (by default).
3.8 Placing an outside call on hold (parking)
You can place an outside call on hold and recover the call on another telephone:
During a conversation.
Park the call
Enter the number of the parking destination phone.
Retrieve the call from the parking destination phone:
Reach the 'Menu' page.
Settings My services Consultation Call pick up services Park/retrieve call
Retrieve the call from another phone:
Reach the 'Menu' page.
Settings My services Consultation Call pick up services Park/retrieve call
Enter the number of the parking destination phone.
This feature is accessible via a programmed key.
If the parked call is not recovered within a preset time (default value 1 min 30), it is transferred to the
operator.