User's Manual

R05.07.00 | September 2017 | Edition 02
Configure a G-240W-F indoor ONT
7368 ISAM ONT G-240W-F Product Guide
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Issue: 01
3 Choose a reading level from the drop-down menu to determine which types of events to
display from the log file:
• Emergency
• Alert
• Critical
• Error
• Warning
• Notice
• Informational
• Debug
4 The log file is displayed in the bottom panel of the window.
5 STOP. This procedure is complete.
8.2.7 RG troubleshooting counters
The Troubleshooting Counters feature enables service providers and end users to
monitor the performance of their broadband connection.
Tests are run to retrieve upstream and downstream throughput, latency, and DNS
response time. The Troubleshooting Counters window also displays upstream and
downstream packet loss and Internet status.
Procedure 50 Retrieve Residential Gateway (RG) troubleshooting counters
1 Select RG Troubleshooting Counters from the left menu in the GPON Home Gateway
window.
The RG Troubleshooting Counters window appears; see Figure 72.