User's Manual

R05.01.01 | December 2014 | 3FE-56678-AAAA-TCZZA | Edition 01
Preface
Assistance and ordering phone numbers
Alcatel-Lucent provides global technical support through regional call centers.
Phone numbers for the regional call centers are available at the following URL:
http://www.alcatel-lucent.com/myaccess.
For ordering information, contact your Alcatel-Lucent sales representative.
Alcatel-Lucent quality processes
Alcatel-Lucent’s ONT manufacturing, testing, and inspecting practices are in
compliance with GR-1252-CORE and TL 9000 requirements. These requirements
are documented in the Operations Quality Plan 8BD-00023-4204-QRZZA, the
Alcatel North American Quality Manual 8BD-00001-0000-QRZZA, and the
Wireline Network Quality Manual 8AB-83179-0001-QRAAA.
The quality plans and practices adequately ensure that technical requirements and
customer end-point requirements are met. The customer or its representatives may
be allowed to perform on-site quality surveillance audits, as agreed upon during
contract negotiations.
Safety information
For safety information, see the appropriate safety guidelines chapter.
Documents
Documents are available using ALED or OLCS.
Procedure 1 To download a ZIP file package of the customer
documentation
1 Navigate to http://www.alcatel-lucent.com/myaccess and enter your user name
and password. If you are a new user and require access to this service, please
contact your Alcatel-Lucent sales representative.
2 From the Technical Content for drop-down menu, choose the product.
3 Click on Downloads: Electronic Delivery.
4 Choose Documentation from the drop-down menu and click Next.
5 Select the image from the drop-down menu and click Next.
6 Follow the on-screen directions to download the file.
iv Alcatel-Lucent 7368 ISAM ONT
Edition 01
G-240W-B Product Guide