User's Manual

OmniAccess 3500 Nonstop Laptop Guardian Release 1.6
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• 3G Modem LED can be in one of the following states:
o No light: 3G modem is off.
o Slow-blinking amber light: 3G modem is on.
o Fast-blinking yellow light: 3G modem is transmitting data.
•
NLG LED can be in one of the following states:
o No light: Card is in sleep mode or off.
o Solid red light: Card is up, VPN tunnel is down.
o Solid amber light: Tunnel is up but not authenticated. Only management traffic
can flow across the Card and the Gateway but no user traffic.
o Solid green light: Card is up, VPN tunnel is up and the user has been
authenticated. Both user and management traffic can flow.
Note: To receive the 3G signal the external antenna of the card must be raised."
How do I interpret the state of OmniAccess 3500 NLG tray icon
OMNIACCESS 3500 NLG TRAY ICON
You find an icon with the Alcatel-Lucent infinity logo added to your laptop’s icon tray.
The color of the icon provides visual indication of the current status of your
connection to the enterprise network (roll over the icon with your mouse to have a
more detailed status description displayed):
Figure 2: OmniAccess 3500 NLG tray icon colors
• Purple icon — You have full access to your company’s network. The mouse-
rollover pop-up message shows the type of access network in use and the
strength of the 3G signal.
• Yellow icon — The card is connected to the OmniAccess 3500 NLG gateway in
your company’s network, but you don’t have access to the network. Only
management transactions can take place between the card and the gateway. The
mouse-rollover pop-up message shows the type of access network in use and the
strength of the 3G signal. This happens only when a valid user is not logged into
the laptop.
• Red icon — there is no connectivity between the card and your company’s
network or an error has occurred in the operation of the card. The mouse-
rollover pop-up message will show further information about the error condition,
such as:
o Not Connected