User's Manual

End-User Reference Guide

• Domain (Default) - You log into your laptop by entering your Windows Domain

username and password on the Windows logon prompt. The procedure also gives

you access to your company’s network, whether you are connected from within

the premises of your company or from a remote location.

Note: If you are logging into your Windows domain for the first time after

installing the OmniAccess 3500 NLG client software (your laptop has no cached

credentials), please wait for the light of the card LED to turn amber before

entering your Windows Domain username and password.

• Smart Card: At the Windows logon prompt, press the Ctrl-Alt-Backspace key

combination to display the PIN prompt. Enter your PIN to start using the laptop

and access your corporate network. Note that the smart Authentication works

only if you are using the keyboard of your laptop, any external keyboard may not

work. Please contact your administrator if you don't know the PIN.

Note: If your user account is configured for smart-card login, the Windows logon

prompt shows the message “Please insert the card”. Hitting the Ctrl-Alt-

Backspace key combination is equivalent to physically inserting/extracting a

smart card in/from your laptop.

If the card is coming up from sleep mode then wait until the card's NLG LED

stops blinking and gives a steady light before entering authentication

credentials.

• Domain and Smart Card: Your user account may be configured for both

authentication methods. In this case you choose your preferred authentication

procedure every time you login.

How do I interpret the state of the card LEDs?

There are two LEDs on the OmniAccess 3500 NLG card as described below:

Figure 1: OmniAccess 3500 NLG Card (HSPA)