User's Manual

End-User Reference Guide
25
1. Click 3G > Upgrade Modem Firmware on main menu
2. Click OK on the confirmation box to start the upgrade
How do I insert SIM in OmniAccess 3500 Nonstop Laptop Guardian Card?
Insert the SIM card in the SIM slot (Figure 4). The cut on the SIM should be at the left
side and directed towards the LED when inserting the card to the slot. Reset the Card
after inserting the SIM else SIM will not be detected.
How to take out the SIM (Subscribers Identity Module) from OmniAccess
3500 Nonstop Laptop Guardian Card?
Important: Removing the SIM card requires the card to be switched off.
Switch off your OmniAccess 3500 Nonstop Laptop Guardian Card after safely removing
the Card from Laptop whenever you are taking the SIM (Subscribers Integrity Module)
Card Out of the OmniAccess 3500 Nonstop Laptop Guardian Card.
What if my laptop is lost or stolen?
Please call your IT Helpdesk immediately. They may be able to take the following
actions:
1. Remotely lock the laptop to prevent any access to it.
2. Get the physical location of the laptop. You may ask the location as it may help
you retrieve the laptop.
3. Remotely remove the password for the encrypted volume making the sensitive
data inaccessible.
What if my laptop is locked?
To protect your laptop/ data stored in the encrypted volume/ the network it may be
necessary to lock your laptop further denying any access to it. There are two types of
locks:
1. Windows Lock – In such cases the Windows standard lock screen will appear.
However there would be another pop-up window with the reason for locking the
laptop.
Normally this is done for less severe situations prompting you to take an action. In
the current release it will happen only if you have turned off the 3G radio modem
by pressing the switch in front of the card.
To unlock, you can either turn on the 3G radio modem by again pressing the
switch if the operating environment no longer requires the modem to be off (e.g.
the airplane landing and takeoff is complete) else press Ctrl-Alt-Del and enter
your domain password.
2. NLG Lock – This prevents any further access to the laptop and is done for high-risk
events threatening the integrity of the laptop, data stored or the network. A lock
screen similar to the one on Figure 30 will appear indicating the reason for locking
and other information. The administrator’s contact information is also displayed
at the bottom of the screen.