Remote Monitoring Anytime from Anywhere Full HD 1080p Indoor Pan & Tilt Wi-Fi Camera Model AWF23 User Guide Wireless Made Simple. Please read these instructions completely before operating this product.
TABLE OF CONTENTS IMPORTANT SAFETY INSTRUCTIONS .............................................................................2 INTRODUCTION ..................................................................................................................5 System Contents ...............................................................................................................5 Getting to Know Your Camera ...........................................................................................
IMPORTANT SAFETY INSTRUCTIONS PRODUCT SAFETY: When used in the directed manner, this unit has been designed and manufactured to ensure your personal safety. Improper use of this product can result in potential electrical shock or fire hazards. Please read all safety and operating instructions carefully before installation and use, and keep these instructions handy for future reference. CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: To reduce the risk of electric shock do not remove cover (or back).
IMPORTANT SAFETY INSTRUCTIONS WARNING: STRANGULATION HAZARD: Infants have STRANGLED in power cords. Keep power cords more than 3 feet away from cribs, bassinets, play yards, and other safe sleep environments for infants. IMPORTANT SERVICE SAFETY INSTRUCTIONS Damages caused by non-compliance with this operating manual will void the warranty! 1. Read and Follow Instructions - All the safety and operating instructions should be read before the product is operated. Follow all operating instructions. 2.
IMPORTANT SAFETY INSTRUCTIONS 10. Attachments - Do not use attachments unless recommended by the product manufacturer as they may cause a hazard. 11. Water and Moisture - Do not cameras near water — for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like. 12. Heat - The camera should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat. 13.
INTRODUCTION System Contents After unpacking, you will have the following items: AC Adapter Antenna Camera Bracket Remote Monitoring Anytime from Anywhere Camera 720p Indoor Pan/Tilt Wi-Fi Camera Model AWF23 Quick Start Guide Wireless Made Simple. Extension Cable Screw/Anchor Kit —5— Please read these instructions completely before operating this product.
INTRODUCTION Getting to Know Your Camera Light Sensor Microphone (front of camera) MicroSD Slot Reset Internet Jack Power LED AC In Jack Antenna Connector Speaker (bottom of camera) Cloud When a MicroSD card is inserted and the Cloud option is activated (see page 48), recorded videos will automatically be transferred onto the cloud. To set up a Cloud Account see page 48.
INSTALLATION Installation Tips WARNING: It is not recommended to use this camera outdoors. • Before you install the camera, plan where and how it will be positioned, and where you will route the cable that connects the camera to the power adapter. • Optimized motion detection range is 6 to 18 feet for camera. The farther away an object is, the less accurate the motion detection.
INSTALLATION Installing the Camera u Screw Antenna clockwise into rear of camera. v If not mounting, but just using on a flat surface (desk, table, etc.), skip to step 5. w Secure the multi-position Camera Bracket to a stable surface, ceiling or wall using the two screws. If needed, two anchors are also included. TIP: Reverse Camera Bracket for Wall Install, if desired. Make sure to “Flip & Mirror” the image, see pages 44 to 46 “Screen Orientation” section when installing upside down.
INSTALLATION Installing the Camera y To record videos you must insert a MicroSD card (not included). The MicroSD Slot is located on the rear of the camera. U Connect the small end of the AC adapter to the camera’s AC In Jack. TIP: A 6 foot power extension cable is included for your camera setup if needed. V Plug the other end of the adapter to a 120 volt AC (standard indoor) power outlet.
REMOTE ACCESS Overview This camera allows you to view live video from an iPhone®, iPad®, iPod Touch® or AndroidTM smartphone or tablet. Free apps are available through the Apple App Store or Android Market/ Google Play. Up to three remote users can access live video at the same time as long as they have the Device ID (DID) Code and Security Code. IMPORTANT: The number of remote viewers is determined by the amount of “available upload bandwidth” on your home network.
REMOTE ACCESS Connecting to the Internet u Download the ALC SightHD App as follows: APPLE DEVICE: From your iPhone or iPad, go to the App Store and search for ALC SightHD. ANDROID DEVICE: From your Android smartphone or tablet device, go to Google Play and search for ALC SightHD. v TO CONNECT VIA WI-FI: For Apple, go to page 14. For Android, go to the next page.
REMOTE ACCESS Connecting Via the Android App u Plug camera into an electrical outlet and the green Wi-Fi LED indicator will light (allow the camera up to 90 seconds to boot up). When the green Link Status indicator begins blinking, the camera is ready to be set up. Launch the ALC SightHD App and the Setup Wizard screen will appear. Tap “+” to add new system. v Tap WiFi Cameras. w Tap Next. The App will start the connection process. Process can take up to 50 seconds.
REMOTE ACCESS Connecting Via the Android App y The Manage Wi-Fi Network pop-up box will appear. Select your home network from the pull down menu, and then enter your home network’s Wireless Password. Tap OK. U Tap Live View; “Wait for system to connect Countdown” will appear. The system will reboot the camera and connect, tap the Play icon for live video. IMPORTANT: If the camera does not connect, enter the android’s Settings App and select your network.
REMOTE ACCESS Connecting Via the Apple App u Plug camera into an electrical outlet and the red Power Status indicator will light (allow the camera up to 90 seconds to boot up). When the green Link Status indicator begins blinking, the camera is ready to be set up. Next, on your Apple device, open the Settings App. v Tap Wi-Fi, and under Choose A Network, select the HD-XXXXX Network. The XXXXXX will be the numbers located on the DID Code Sticker on your camera.
REMOTE ACCESS Connecting Via the Apple App w When asked for a password, enter, “12345678”. Tap Join to connect. x Now Launch the ALC SightHD App and the Setup Wizard screen will appear indicating the setup instructions. Tap “+” to start the Wizard.
REMOTE ACCESS Connecting Via the Apple App y The Apple Device will now search for the camera. U Once the screen indicates the camera is connected, Tap Live View. ‘HD-000011’ has been connected.
REMOTE ACCESS Connecting Via the Apple App V The Apple device will scan and detect the camera. Once found, the screen will show a Live View briefly before moving to a set up screen. You will then be requested to change your password if this is the first time accessing the camera. Enter a password and remember it or write it down for future use. Tap Wi-Fi Setting. W The Wi-Fi Network screen will appear.
REMOTE ACCESS Connecting Via the Apple App X The system will reboot the camera, please give it up to 90 seconds, until the App finishes the count down from 90. Tap still image for live video. If camera does not connect, tap Reconnect icon.
REMOTE ACCESS ALC SightHD App Icons Main Screen A snapshot from the camera will appear when on the main screen. Tap the Play icon to access the live video screen. See the next page for icon descriptions. Live View Screen The following icons appear when on the Live View Screen. See next page for icon descriptions. If desired, rotate the Android or Apple device 90° for full screen landscape viewing. The icons will not appear when viewing in this landscape mode.
REMOTE ACCESS ALC SightHD App Icons Icon Description Icon Add System Tap this icon to enter the setup wizard; see page 12 for Android and page 14 for Apple. Camera Setting Tap this icon to access the App’s options. See below: Tap this icon to set up camera configuration or make changes to your existing settings. It is also where the Advanced Settings are accessed. Tap this icon to remove the camera’s connection. Tap this icon to access the Events List to check or playback the videos. See page 31.
REMOTE ACCESS ALC SightHD App Icons Icon Description Icon Snapshot Tap to capture screen images. The snapshots will be saved into the camera roll of your mobile device. See page 27 for more details. Record Tap to record. See page 29 for more details. Mute Press to hear the sound of the camera’s microphone through the SightHD App. Tap again to mute the sound. Return Tap to return to the Main screen. PTZ Tap to Set the Record Point or to Go to the Record Point. See next page for more details.
REMOTE ACCESS To Set the Camera’s Home/Default Point(s) u From the Main screen, tap to remote view the live screen. Follow steps 2 and 3 to set the desired base location, which will be the camera’s default base home point. Usually best to set it to the center of the room. v PINCH AND ZOOM: To zoom in or out, use the simple pinch and zoom gesture.
REMOTE ACCESS To Set the Camera’s Home/Default Point(s) w Pan and Tilt: To move the camera, simply slide your finger across the Android or Apple Device’s screen up and down or from side to side. x Tap the PTZ ( ) icon and the Record Point box will appear.
REMOTE ACCESS To Set the Camera’s Home/Default Point(s) y Tap the Save icon to save the current point. Repeat steps 2 through 5 to set the Point 2 and Point 3 positions. U To Return to the Default positions: To return the camera to the default positions, tap the PTZ ( ) icon and then tape the desired “Go to recent point” icon. The unit will go to that point.
REMOTE ACCESS To Take Snapshots u From the Main screen, tap the Play icon to access the Live Video screen. v PINCH AND ZOOM: To zoom in or out, use the simple pinch and zoom gesture.
REMOTE ACCESS To Take Snapshots w Pan and Tilt: To move the camera, simply slide your finger across the Android or Apple Device’s screen up and down or from side to side. x Tap the Snapshot icon to take a snapshot of the current image; “Snapshot is successful” will appear briefly. To View Snapshots FOR iOS: Your snapshots will be named with the time stamp and saved into the Camera Roll > snapshot folder on your Apple device.
REMOTE ACCESS To Take Videos u From the Main screen, tap the Play icon to access the Live Video screen. v PINCH AND ZOOM: To zoom in or out, use the simple pinch and zoom gesture.
REMOTE ACCESS To Take Videos w Pan and Tilt: To move the camera, simply slide your finger across the Android or Apple Device’s screen up and down or from side to side. x Tap the Record icon to start recording; the Record icon will appear and the App will record for approximately one minute. See the following page to play back videos. Note: An SD Card is needed. If no SD card is inserted, “NO SD CARD” message will appear briefly. See page 9 for details.
REMOTE ACCESS To Play Videos u From the main screen, tap the Edit Setting icon. v Tap the Events icon; the “Select Event Filter” pop-up will appear. For Apple, see note below. APPLE: You must tap the Search (Magnifying glass) icon to bring up the Events screen.
REMOTE ACCESS To Play Videos w Select the desired Start Time/Date of the videos you want to view by tapping on the respective option (date or time) and then tapping “+” or “–” to adjust. When finished, tap Done. x Repeat for Stop Time/Date, then tap OK; the Events List will appear.
REMOTE ACCESS To Play Videos y Tap the video name once to play the video clip. When playing back a video, tap the Pause icon to pause the video. Tap again to resume. Tap the Mute icon to mute the sound, tap again to resume sound. Tap the Snapshot icon to take a picture. DOWNLOAD A VIDEO: To download a video to your Android or Apple device, tap the Download icon and it will download to your device.
REMOTE ACCESS To Delete Recordings u Access the Events List as shown on pages 31 to 33. If using an Android device, tap the Edit Icon. If using an Apple Device, go to the next step. v To Delete one file: ANDROID: Select the file you wish to delete (a check mark will appear in the box to the right of the selected file) then tap the Delete One icon. A pop-up box will appear asking you to confirm; tap Yes. APPLE: Tap Delete One (“–” will appear next to the files).
REMOTE ACCESS To Delete Recordings w To delete all files, tap the Delete All icon. A pop-up box will appear asking you to confirm; tap Yes. Camera Speaker Functions u MUTE/UN-MUTE: When in the SightHD App, tap the Speaker icon to hear the sound of the camera’s microphone through the SightHD App. Tap again to mute the sound. v MICROPHONE: To speak through the camera’s speaker using your Android or Apple device, tap and hold this icon and speak; the voice will be heard through the camera’s speaker.
REMOTE ACCESS Information Screen Options u From the main screen, tap the Information icon; a pop-up will appear. v To view information (Version, etc.), tap About.
REMOTE ACCESS Information Screen Options w ANDROID DEVICES: To set up the App so you will get notified when motion has been detected, tap Notify. Tap the Notify Enable box, then tap OK. When motion is detected, you will receive notifications. Android Devices: Video Hardware Acceleration uses your phones hardware to help increase the performance of playing Live and recorded video. This is helpful on older phones.
REMOTE ACCESS Information Screen Options y To Setup the Pin Lock, tap Setup PIN Lock. TIP: Setting a PIN Lock code will prevent others from activating the app and viewing your camera images. U Tap the Enable Lock When Starting switch to enable, or disable the Pin Lock.
REMOTE ACCESS Information Screen Options V Using the keyboard, enter a four digit code. Then confirm this exact code. W Now that the Pin is set and enabled, whenever the App is opened you must enter this code.
REMOTE ACCESS Setting Screen u From the main screen, tap the Edit Setting icon. v Tap the Setting icon; the System Information Screen will appear.
REMOTE ACCESS Setting Screen w On this screen you can change the name of your System (camera) and access the Advanced Settings menu.
REMOTE ACCESS Advanced Settings u From the main screen, tap the Edit Setting icon. v Tap the Setting icon; the System Information Screen will appear.
REMOTE ACCESS Advanced Settings w Tap on the Advanced button. x Enter your Admin password (Default was 123456 unless it was changed), then tap OK. See the following pages for descriptions of advanced settings.
REMOTE ACCESS Advanced Settings Tap on Base Settings and the Base setting options will appear. Perform the following on this screen: ADMIN PASSWORD: Tap to change the Admin Password from the default 123456. Admin Password is used to get into this screen. DEVICE SECURITY CODE: Tap to change the Security Code which is used to access the camera. CLOUD SETTING: Any cloud storage criteria will appear here (i.e. Google Drive). Tap to change/set the cloud storage information.
REMOTE ACCESS Advanced Settings Tap on Video Setting and the Video setting options will appear. Perform the following on this screen: VIDEO QUALITY: Tap to set the Video Quality. Tapping Better Streaming (VGA) will allow for faster video streaming, but the picture will not be as clear. Tapping HD Video (1080P) will give the best video but will be slow. Tapping Better Image (720P) will provide mid speed and mid video picture. ENVIRONMENT MODE: Tap to select the frequency used in your area.
REMOTE ACCESS Advanced Settings MOTION MASK: This option is only visible when the Software option under Detect Mode has been activated. This feature will allow you to mask areas of the screen from detecting motion and activating the motion detector recording for that area. For example, if a pet sets off the sensor, you can mask the lower areas that the pet would be visible in, or if a tree branch moving in the wind sets it off, you can mask the areas where the tree branch is in the video.
REMOTE ACCESS Advanced Settings Tap on SD Card Setting and the SD Card setting options will appear. Perform the following on this screen: FORMAT SD CARD: Tap and then confirm to format the MicroSD card inserted in the camera. OVERWRITE SD CARD: Tap this switch to activate. When activated, the camera will delete the oldest recordings in order to record new files when the MicroSD card is full. Tap on Device Settings and the Device setting options will appear.
REMOTE ACCESS Cloud Account Setup The AWF23 has a feature that will automatically upload recorded video files from the cameras MicroSD card to either Google Drive® or Dropbox®. To use this feature you must already have an existing Google Drive or Dropbox account. To sign up for a free account, go to: www.google.com/drive www.dropbox.com There is no charge from ALC to use this feature. It is free! u After setting up your Google Drive or Dropbox account, you will need to establish an ALC Cloud account.
REMOTE ACCESS Cloud Account Setup x On the Sign in screen, tap Create. y To create your Cloud account, enter a valid email address and create a password. Agree to the privacy policy. Enter the verification code and tap Submit.
REMOTE ACCESS Cloud Account Setup U After creating the account, a welcome screen appears. Tap OK to dismiss the message. V When the Device List appears, tap on the desired option; Google Drive or Dropbox, to create the binding.
REMOTE ACCESS Cloud Account Setup W To confirm binding, tap on the Dropbox or Google Drive icon. X Now, you will need to sign in onto your Google Drive or Dropbox account. Enter your email and password and tap Sign in. Congratulations! Your Cloud setup is complete. Now you can access videos anywhere by simply going into the Google Drive or Dropbox website or app. NOTE: Videos will automatically be saved onto the Cloud when a MicroSD card is inserted and the Cloud Storage is setup.
MAINTENANCE Cameras When dust and grime builds up on the camera lens and glass, it will affect the night vision capability. The infrared light reflects off of the dust and grime, limiting the camera’s “vision.” Use a microfiber cloth to regularly clean the camera or when night vision video is cloudy or unclear.
TROUBLESHOOTING If you have any trouble with your system, try these simple steps which should handle most common issues. Problem Possible Solution Make sure the camera’s power is on. Make sure your network supports DHCP protocol. The App cannot locate the camera. Make sure the camera and mobile device are on the same network or router. Use the Add Camera feature to manually add the camera. Make sure the home network is selected. Make sure the camera’s power is on.
TROUBLESHOOTING Problem A white image appears at night. Memory card error. Possible Solution The camera’s infrared LEDs shine invisible light that reflects off of surfaces such as glass and will cause white light. Make sure the MicroSD card is correctly inserted in the camera and formatted. Make sure you are using Class 10 rated memory card. Wrong date and/or time will result in unexpected record schedule. Wrong data and time are shown. Make sure you have selected the correct time zone.
PRODUCT SPECIFICATIONS Camera Communication Range ................................................................ 500 ft (150 M) in open space Camera Resolution - Single Camera ..................................................................... 1920 x 1080 Operating Temperature ...............................................................14°F ~ 122°F (-10°C ~ 50°C) Operating Voltage ................................................................................................. DC 5V, 1.
WARRANTY One-Year Limited Warranty — 54 —
WARRANTY — 55 —
Wireless Made Simple. ALCWireless.com 050417_v1.
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