Troubleshooting guide

Index
234
faults for AX6700S, AX6600S, and AX6300S series
switches 16
flow samples cannot be sent to the collector
140
forgotten login user password
24
forgotten password for administrator mode
24
G
GSRP communication failures 127
I
information cannot be entered from the console or does not
appear correctly
26
internal loopback test
196
IP addresses cannot be assigned by the DHCP functionality
63
IPv4 multicast communication problems in VRF
83
IPv4 network communication failures
59
IPv4 routing information cannot be found in VRF
74
IPv4 unicast routing communication failures
72
IPv6 DHCP relay communication problems
91
IPv6 multicast communication problems in an extranet
110
IPv6 multicast communication problems in VRF
110
IPv6 network communication failures
88
IPv6 unicast routing communication failures
99
isolating the cause of external redundant power unit failures
20
L
Layer 2 authentication communication failures 112
Layer 2 communication by VLANs is not possible
46
Layer 2 network communication failures
46
login authentication using RADIUS/TACACS+ is not
possible
29
login from a remote terminal is not possible
27
loop connector loopback test
197
M
MAC address table resource shortage 168
maintenance information
176
memory card problems
25
MIBs cannot be obtained from the SNMP manager
136
multicast data is forwarded twice in the IPv4 PIM-DM
network
87
multicast data is forwarded twice in the IPv4 PIM-SM
network
79
multicast data is forwarded twice in the IPv4 PIM-SSM
network
82
multicast data is forwarded twice in the IPv6 PIM-SM
network
106
multicast data is forwarded twice in the IPv6 PIM-SSM
network
109
multicast forwarding by IGMP snooping is not possible
52
multicast forwarding by MLD snooping is not possible
55
N
neighboring device information cannot be obtained by the
LLDP functionality
142
neighboring device information cannot be obtained by the
OADP functionality
142
nework interface communication failures
33
no BGP4 routing information exists
73
no BGP4+ routing information exists
100
no OSPF routing information exists
72
No RIP routing information exists
72
NTP communication failures
144
O
obtaining failure information 175
operation terminal problems
26
OSPFv3 routing information cannot be found
99
overview
1
overview of analyzing failures of functionality
10
P
packet congestion in CPU processing does not recover 151
port is in inactivate status by the IEEE 802.3ah/UDLD
functionality
145
power saving-related problems
150
problems due to the redundant configuration of the BCU,
CSU, or MSU
146
problems due to the redundant configuration of the BSU
147
problems related to login passwords
24
problems that occur during IPv4 multicast communication
in the extranet
84
procedure for handling switch faults (AX3800S, AX3600S,
and AX2400S)
19
procedure for handling switch faults (AX6700S, AX6600S,
and AX6300S)
16
R
restarting the device 200
returning to administrator mode from configuration
command mode is not possible
28
RIPng routing information cannot be found
99
S
scheduling is disabled 150
sFlow packets cannot be sent to the collector
138
SNMP communication failures
136
stack configuration cannot be edited
32
stack configuration is not possible
31
stack configuration problems
31
T
testing a line 196
The "show system" or "show mc" command displays "MC :
--------"
25