Troubleshooting guide

233
Index
Symbols
"MC not found." is displayed when the memory card is
accessed
25
A
actions to be taken for 100BASE-FX/1000BASE-X
problems
38
actions to be taken for 10BASE-T/100BASE-TX/
1000BASE-T problems
36
actions to be taken for 10GBASE-R/40GBASE-R problems
41
actions to be taken for PoE problems
43
actions to be taken when a MAC address table resource
shortage occurs
168
actions to be taken when a resource shortage occurs in
shared memory
173
actions to be taken when a VLAN identification table
resource shortage occurs
171
active-standby switchover is not possible
146
analyzing failures
2
analyzing failures of all or part of the Switch
3
B
BSU switchover is not possible 147
BSU/PSP communication failures
35
C
checking the filters and QoS configuration information 153
checking the MAC address table resource usage
168
checking the resource usage of shared memory
173
checking the VLAN identification table resource usage
171
collecting failure information by using the dump command
178
collecting information and transferring files by using the ftp
command on a remote terminal
190
collecting information and transferring files by using the
show tech-support command
187
collecting maintenance information
176
command authorization using RADIUS/TACACS+ and
local is not possible
30
communication failures in filters and QoS configurations
153
communication failures in the high-reliability functionality
127
communication failures in the IEEE 802.3ah/UDLD
functionality
145
communication failures in the IPv4 multicast routing
functionality
75
communication failures in the IPv6 multicast routing
functionality
102
communication failures in the neighboring device
management functionality
142
communication failures occurring when an authentication
VLAN is used
123
communication failures occurring when IEEE 802.1X is
used
112
communication failures occurring when MAC-based
authentication is used
120
communication failures occurring when Web authentication
is used
115
communication failures when link aggregation is used
44
communication is not possible on the IPv4 PIM-DM
networks
84
communication is not possible on the IPv4 PIM-SM
networks
75
communication is not possible on the IPv4 PIM-SSM
networks
79
communication is not possible on the IPv6 PIM-SM
networks
102
communication is not possible on the IPv6 PIM-SSM
networks
106
communication is not possible or is disconnected [IPv4]
59
communication is not possible or is disconnected [IPv6]
88
communication is not possible with the VRRP configuration
of IPv4 networks
129
communication is not possible with the VRRP configuration
of IPv6 networks
131
configuring a stack with a specific member switch as the
master switch
32
counter samples cannot be sent to the collector
141
D
detailed display contents of the show tech-support command
206
device restart
200
E
Ethernet port cannot be connected 33
F
failure analysis for AX3800S, AX3600S, and AX2400S
series switches
5
failure analysis for AX6700S, AX6600S, and AX6300S
series switches
3
failures occurring when the Ring Protocol functionality is
used
50
failures occurring when the Spanning Tree functionality is
used
49
faults for AX3800S, AX3600S, and AX2400S switches
19