Troubleshooting guide

5. Obtaining Failure Information
185
200 EPRT command successful.
150 Opening BINARY mode data connection for 'nimd.core'.
100% |**********************************************************************|
272 KB 1.12 MB/s 00:00 ETA
226 Transfer complete.
278528 bytes sent in 00:00 (884.85 KB/s)
local: nodeInit.core remote: nodeInit.core
200 EPRT command successful.
150 Opening BINARY mode data connection for 'nodeInit.core'.
100% |**********************************************************************|
1476 KB 1.40 MB/s 00:00 ETA
226 Transfer complete.
1511424 bytes sent in 00:01 (1.33 MB/s)
ftp> bye
221 Goodbye.
>
1. Make sure that the error save information file exists.
If the file does not exist, exit the procedure without doing anything.
2. Specify the destination terminal address.
3. Change the interactive mode.
4. Specify binary mode.
#
5. Specify the destination directory.
6. Transfer the error save information file.
#
Make sure that you use binary mode to transfer error save information files. If error save
information files are transferred in ASCII mode, correct error save information cannot be
obtained.
5.2.2 Transferring files using the "zmodem" command
AX3800S, AX3600S, and AX2400S series switches allow you to transfer files between the switch
and a console via an RS232C cable by using the
zmodem command. To do this, before starting
communication, you must run the communication program on the console to start receiving files.
(1) Transferring a dump file to a console
Figure 5-4: Transferring a dump file to a console
> cd <dump file directory> <---1
> zmodem put
<dump file name> <---2
>
1. Specify the source directory.
2. Transfer the dump file.
(2) Transferring log information to a console
Figure 5-5: Transferring a log file to a console
> show logging > log.txt
> show logging reference > log_ref.txt
> zmodem put log.txt <---1
> zmodem put log_ref.txt
>
1. Transfer the log file.
(3) Transferring an error save information file to a console
Figure 5-6: Transferring an error save information file to a console