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Troubleshooting guide

ManualsBrandsAlaxala ManualsComputer equipmentAX2400S series
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5. Obtaining Failure Information
180
of NIF number 1 when the BSUs are installed on the BSU numbers 1 and 2 in a redundant
BCU environment.
1. Log in to the active BCU, and then execute the
dump command.
> dump bsu 1
Dump command accept.
>
11/01 17:43:42 E3 BSU BSU:1 25070700 1681:000000000000 BSU online dump
command executed.
2. After the above log information is displayed, execute the following dump command.
> dump bsu 2
Dump command accept.
>
11/01 18:10:42 E3 BSU BSU:2 25070700 1681:000000000000 BSU online dump
command executed.
3. After the above log information is displayed, execute the following dump command.
> dump nif 1
Dump command accept.
>
11/01 18:15:42 E3 NIF NIF:1 25000700 1240:000000000000 NIF online dump
command executed.
4. After the above log information is displayed, log in to the standby BCU, and then execute the
following
dump command.
SBY:> dump bsu 1
Dump command accept.
SBY:>
11/01 18:17:42 E3 BSU BSU:1 25070700 1681:000000000000 BSU online dump
command executed.
In the AX6600S series:
1. In the active system, execute the dump psp command for the PSP in the active system.
2. In the active system, execute the
dump nif command for the port that has failed.
3. In the active system, execute the
dump psp standby command for the PSP in the standby
system.
4. In the standby system, execute the
dump psp command for the PSP in the standby system.
Example:
The following procedure shows an example in which communication fails on port number 1
of NIF number 1 in a redundant CSU environment.
1. Log in to the active system, and then execute the
dump command.
> dump psp
Dump command accept.
>
11/01 17:43:42 E3 CSU 25070700 2301:000000000000 PSP online dump command
executed.
2. After the above log information is displayed, execute the following dump command.
> dump nif 1
Dump command accept.
>
11/01 18:15:42 E3 NIF NIF:1 25000700 1240:000000000000 NIF online dump
command executed.
3. After the above log information is displayed, execute the following dump command.
> dump psp standby
Dump command accept.
>