Troubleshooting guide

3. Troubleshooting Functional Failures During Operation
36
3.5.3 Actions to be taken for 10BASE-T/100BASE-TX/1000BASE-T problems
If a 10BASE-T/100BASE-TX/1000BASE-T problem occurs, use the following procedure to
isolate the failure:
1. Checking the log
For details about the log, see the manual Message and Log Reference.
2. Isolating the cause of the problem according to the failure analysis method
Isolate the cause of the problem according to the failure analysis method described in the
following table.
6 Correctly set the distribution pattern of the
maximum number of entries per switch by
using the
fwdm prefer configuration
command.
7 A failure has occurred on the target
BSU/PSP.
Based on the log entry for the target BSU/
PSP displayed by the
show logging
command, see the manual Message and Log
Reference and take the action described in
Action.
8
inactive The inactivate bsu command is set. Use the activate bsu command to put the
target BSU into active, standby hot, or
standby cold status. If the BSU cannot be put
into the standby hot or standby cold status,
see 3.21 Problems due to the redundant
configuration of the BSU.
9 The target BSU is not fully inserted. Implement the BSU board correctly.
10 Different types of BSU units are
implemented.
Implement only one type of BSU board.
11 A BSU not supported in this software
version is implemented.
Check the type of the BSU board and the
version of the software, and replace the BSU
board or update the software.
12 A BSU not supported in the Switch is
implemented.
Replace the BSU board.
13
notconnect The target BSU is not implemented. Make sure that as many BSU boards as the
number of active and standby BSUs (or the
number of active BSUs only, if standby BSUs
are not required) are implemented. If the
required number of boards is already
implemented, no action is required. If not
implemented, implement as many BSU
boards as required.
14
initialize The target BSU/PSP is being initialized. Wait until the initialization is complete.
15 disable no power enable is set by a
configuration command.
Make sure that the BSU board to be used is
implemented, and use the
power enable
configuration command to put the target BSU
into active, standby hot, or standby cold
status. If the BSU cannot be put into the
standby hot or standby cold status, see
3.21 Problems due to the redundant
configuration of the BSU.
No. Operating status
of the BSU/PSP
Cause Action