Troubleshooting guide

 Relevant products
This manual applies to models of the AX2200S series switch, the AX1250S series switch, and the AX1240S series
switch.
 Export restrictions
In the event that any or all ALAXALA products (including technologies, programs and services) described or
contained herein are controlled under any of applicable export control laws and regulations (including the Foreign
Exchange and Foreign Trade Law of Japan and United States export control laws and regulations), such products
shall not be exported without obtaining the required export licenses from the authorities concerned in accordance
with the above laws.
 Trademarks
- Ethernet is a registered trademark of Xerox Corporation.
- Microsoft is either a registered trademark or trademark of Microsoft Corporation in the United States and other
countries.
- Windows is a registered trademark of Microsoft Corporation in the United States and other countries.
- RSA and RSA SecurID are trademarks or registered trademarks of RSA Security Inc. in the United States and
other countries.
- Wake on LAN is a registered trademark of IBM Corp.
- MagicPacket is a registered trademark of Advanced Micro Devices,Inc.
- Other company and product names in this document are trademarks or registered trademarks of their
respective owners.
 Reading and storing this manual
Before using the product, carefully read the manual and make sure that you understand all safety precautions.
After reading the manual, keep it in a convenient place for easy reference.
 Notes
Information in this document is subject to change without notice.
 Editions history
July 2012 (Edition 8) AX1240S-T001X-70
 Copyright
All Rights Reserved, Copyright(C),2008, 2012, ALAXALA Networks, Corp.
 History of Amendments
(Edition 8)
Summary of amendments
Location and title Changes
Addition of series  A description of AX2200S series switches was added.
3.3.4 Update by using the ppupdate
operation command is not possible
 The description related to action against failure to update prior to
Ver. 2.4 software was changed. [AX1240S]
3.3.5 Restoring data by using the
restore operation command is not
possible
 The description related to action against failure to restore backup
files including those prior to Ver. 2.4 software was changed.
[AX1240S]
3.4.5 Actions to be taken for PoE
problems [AX2200S] [AX1240S]
 A description of AX2200S series switches was added.
In addition to the above changes, minor editorial corrections were made.