User's Manual

Star ONE
18
The sensor data is incorrect in workout:
If sensor disconnecon in workout, the watch device will show on the screen and the watch device will also
vibrate to remind you. If you do not immediately re-connect via Bluetooth, the sensor will not connue to
detect the workout data, the final workout data will be incorrect. Before acvity, it is recommended that you
confirm that the sensor has been paired and confirm that the watch device has a normal read value.
Please make sure the sensor baery is energized. When the baery is low, the connecon may be broken at
any me, and the final workout data will be incorrect.
Confirm if the watch device is too far away from the smart device. Maximum receivable distance of Bluetooth
is around 10M. When the watch device or sensor is disconnected from the smart device, a reminder will show
on the screen and the watch device will also vibrate to remind you.
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The device fails to display opcal heart rate monitor:
Clean and dry your arm before pung on the watch device. Avoid scratching the opcal heart rate monitor on
the back of the watch device.
Avoid wearing sunscreen, loon, and insect repellent under the watch device.
The built-in opcal heart rate takes about 12~15 seconds to detect and please remain stable to ensure accurate
detecon of opcal heart rate.
In cold environments, please warm up indoors.
It is recommended to wipe the watch back with clean water immediately aer the acvity and wait unl the
watch device is completely air-dried.
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Unstable chest heart rate monitor reading or the device fails to display chest heart rate monitor on screen when
pairing with chest heart rate monitor:
Make sure your skin have contact with the chest heart rate monitor. We recommend to set the sensing area
with clean water and try pairing again aer wearing.
Make sure the baery of chest heart rate monitor is full or not in low baery, and make sure the fastener of
chest heart rate monitor is securely fastened.
Make sure the distance between chest heart rate monitor and the watch device is within 300cm (118 in).
Too dry on the sensing area or loose band of the chest heart rate monitor can effect detecon. It is necessary
to maintain moderate moisture on the sensing area. Please make sure the band fits your chest ghtly but
comfortably.
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Wearable connecon of chest heart rate monitor:
Adjust the strap length to fit ghtly but comfortably around your chest and avoid any slide during workout.
Make sure the fastener of chest heart rate monitor is securely fastened.
Wet the electronic sensing area with clean water.
Wear your chest heart rate monitor under your chest.
Make sure the chest heart rate monitor is worn in right direcon. The logo must be at exact center of your chest
to ensure successful and accurate detecon.
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Troubleshoong of Bluetooth
Sensor and smart device via bluetooth are failed:
Sensors with the same funcon or part number can only be paired with one device please delete the previous
pairing record before pairing with the new sensor.
Remove sensors from the watch device: Hold → Seng → Sensor → Heart rate / Speed / Cadence →
Remove.
The smart device can only connect to one watch. Please delete the pairing record on the app and the watch
device, and pair with your new watch if the old device is replaced by a new one with the same part number.
Unpair: Hold → Seng → Bluetooth → Unpair.
When the watch device is connected to the smart device, the watch device will create a PIN CODE, please enter
the PIN CODE to APP.
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