Product Manual

Troubleshooting
If the Temperature Sensor is not communicating
with the panel
1. If the Temperature Sensor is not
communicating with the panel, try deleting
it from the network and then add it again.
2. If Step 1 does not solve the issue, we
recommend installing a Z-Wave Repeater
nearby, then trying again.
Note: Any wall powered Z-Wave devices will act as
Repeaters and improve communication between
the panel and the Z-Wave device you are installing.
Deleting the Temperature Sensor (removing it
from the network)
TIP: For best results, we recommend having the panel
in the same room as the device you are deleting.
To delete the Temperature Sensor put the panel into
Delete Mode. You can do this by completing the
following steps:
1. Install the MobileTech App (if not already
done) and select the customer.
2. Navigate to the Equipment List page.
3. Select emPower Management.
4. Select Delete Z-Wave Devices
5. Wait for the bolded message “Checking
for deleted devices on the network.”
Once the panel is in Delete Mode press the Pairing
button on the Temperature Sensor to delete
it from the Z-Wave network. The light on the
Temperature Sensor will start ashing to indicate it
has been successfully deleted, and you will also see
conrmation on MobileTech.
Notices
FCC
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference,
received, including interference that may cause
undesired operation.
Changes or modications not expressly approved by
the manufacturer could void the user’s authority to
operate the equipment.
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Copyright © 2019 Alarm.com
Note: This equipment has been tested and found
to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not occur
in a particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment o and on, the user is encouraged to try
to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a
circuit dierent from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
ISED
This device contains license-exempt transmitters(s)/
receiver(s) that comply with Innovation, Science and
Economic Development Canada’s license-exempt RSS(s).
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference,
including interference that may cause
undesired operation of the device.
Cet appareil contient des émetteurs/récepteurs
exemptés de licence conformes à la norme
Innovation, Sciences, et Développement économique
Canada. L’exploitation est autorisée aux deux
conditions suivantes:
1.
L’appareil ne doit pas produire de brouillage.
2.
L’utilisateur de l’appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est
susceptible d’en compromettre le fonctionnement.