Installation manual

Alacritech Accelerator Users Guide iii
Organization of This Guide
This guide is the primary reference and operation guide for
Alacritech Accelerators and contains the following sections:
Chapter 1 - Introduction provides a general introduction to
Alacritech Accelerators and the SLIC Technology on which they are
based.
Chapter 2 - Software Installation includes the procedures required
to install the software component and configure the operating
system for correct operation.
Chapter 3 – Device Management provides the procedures for
configuring, monitoring and maintaining Accelerator performance
and procedures for special circumstances.
Chapter 4 – Troubleshooting and Support provides a list of
possible problems and their solutions.
Appendix A - Network Software License Agreement and
Warranty provides the text of the License Agreement to use the
software component and the Limited Media Warranty for the
software media.
iv Alacritech Accelerator Users Guide
Table of Contents
1 Introduction 1-1
1.1 About this Guide 1-1
1.2 Description 1-2
2 Software Installation 2-1
2.1 Software Installation Overview 2-1
2.2 Software First Installation 2-2
2.3 Hardware First Installation 2-11
2.4 Uninstalling the Accelerator 2-15
3 Device Management 3-1
3.1 Starting Device Management 3-1
3.2 Running Adapter Diagnostics 3-3
3.3 Updating Flash Code 3-6
3.4 Disabling Windows Firewall to Enable TCP Offload 3-8
3.5 Disabling TCP Offload on Select Interfaces 3-10
3.6 Managing Drivers 3-13
3.7 Configuring Advanced Properties 3-14
4 Troubleshooting and Support 4-1
4.1 Alacritech Automated Customer Support 4-1
4.2 README Files on CD-ROM 4-1
4.3 Troubleshooting Overview 4-1
4.4 Installation Problems 4-2
4.5 Event Log Errors 4-2
4.6 Connectivity Problems 4-4
Appendix A Network Software License Agreement
and Warranty A-1