Alacritech® Accelerator Users Guide for Scalable Networking Pack
covered by one or more Broadcom U.S. Patents.] Alacritech does not have a license under the Broadcom Licensed Patents to implement certain claimed functionality with hardware and software not provided by Alacritech. No license is granted under Broadcom’s patents expressly, by implication, by exhaustion or otherwise, to use or sell the acceleration technology in combination with any non-licensed hardware or software that is specifically designed to practice the Broadcom Licensed Patents.
Organization of This Guide Table of Contents This guide is the primary reference and operation guide for Alacritech Accelerators and contains the following sections: 1 Chapter 1 - Introduction provides a general introduction to Alacritech Accelerators and the SLIC Technology on which they are based. 2 3 1.1 1.
• SEN2102EF Dual-Port Accelerator (1000Base-SX) iSCSI Controllers: 1 Introduction 1.1 About this Guide This guide describes how to install Release 9 software and operate Alacritech Accelerators on a Windows Server 2003-based system or a Windows XP Professional x64 Edition-based system that uses the Microsoft Windows Server 2003 Scalable Networking Pack.
• A unique ASIC utilizes an Internet Protocol Processor (IPP), optimized for TCP/IP protocol processing, which delivers faster performance than general purpose CPUs. SLIC Technology eliminates the burden of TCP/IP protocol processing on the host CPU. By offloading protocol processing, SLIC Technology frees the CPU for application processing, boosting both network and server performance.
Note: The Microsoft Scalable Networking Pack must be installed prior to installing Alacritech software. If Scalable Networking Pack is not installed, you will get the following popup and be unable to complete the installation. 2 Software Installation 2.1 Software Installation Overview This chapter covers the installation of the software required for an Accelerator under Windows Server 2003 or Windows XP Professional x64 Edition. There are different procedures for different types of installations.
launch. If you do not accept the terms of the License Agreement then leave I do not accept the terms in the License Agreement selected and click Cancel to exit the installation. 2. From the Alacritech Accelerator Setup click Next to begin the software installation. 3. In the Alacritech Accelerator Setup – Software License Agreement window read the terms of the End User License Agreement. Select I accept the terms of the License Agreement, and click the Next button if you accept the license agreement.
Click the Install button to install the software. each time: 6. 5. A dialog box titled Software Installation may appear. This should only occur when using drivers that are not certified through the Microsoft Designed for Windows Logo process. Most official drivers released by Alacritech have appropriate digital signatures, while others, including beta drivers, do not. A missing digital signature does not prevent the Alacritech drivers from working properly on your system.
8. Once the hardware has been installed, start the system. On start up the Microsoft Found New Hardware Wizard will be launched. When the Found New Hardware Wizard is launched, decide whether you want to connect to Windows Update or install drivers that shipped with the product. Select an option and Click Next to continue 10. A dialog box titled Hardware Installation may appear. This should only occur when using drivers that are not certified through the Microsoft Designed for Windows Logo process.
each time: 12. When installation completes click the Finish button. 13. Your Alacritech Accelerator is now installed. 11. You may have to repeat steps 11-13 when installing multiport cards or multiple cards.
2.3 package. Once you select run, the setup wizard will launch. Hardware First Installation Note: The Microsoft Scalable Networking Pack must be installed prior to installing Alacritech software. If Scalable Networking Pack is not installed, you will get the following popup and be unable to complete the installation. 3. Selecting No, not this time will prompt the Found New Hardware Wizard to locate the drivers.
each time: 4. A dialog box titled Hardware Installation may appear. This should only occur when using drivers that are not certified through the Microsoft Designed for Windows Logo process. Most official drivers released by Alacritech have appropriate digital signatures, while others, including beta drivers, do not. A missing digital signature does not prevent the Alacritech drivers from working properly on your system. 5. When installation completes click the Finish button.
2.4 2.4.1 Uninstalling the Accelerator Removal of an Accelerator 1. The Windows operating system will disable the driver software automatically. If you subsequently install a card after removal, the Found New Hardware wizard will install the driver. With Release 9 and later, it is not necessary to uninstall the Alacritech Accelerator with the Hardware Manager prior to moving/removing the card. 2. Shut down the computer, and unplug the power cable.
3. Click the Properties button. 3 Device Management 3.1 Starting Device Management Alacritech Accelerators are managed using the Windows Device Manager. To start Device Manager, use the following procedure 1. From the Start menu, open the Network & Dial-up Connections folder located under the Settings menu. 4. Click on the Configure button under the General tab. This will open the Properties box which will allow you to manage the 2. Double-click the LAN connection of the interface you wish to manage.
device. 3.2 Note: Running Diagnostics will disrupt the port of the Accelerator under test. Running Adapter Diagnostics Diagnostics can be run on any Accelerator using the following procedure: 1. Start Device Manager, and select the Diagnostics Tab.
2. Click the Run Tests button. 3. A warning will appear. Click the Yes button to run the tests. 6. Click the Close button to exit Adapter Details. 7. Click the OK button to exit the application. 3.3 Updating Flash Code The mechanism for flashing code on flash-capable Accelerators is provided through device manager. The PXE/UNDI drivers for Alacritech Accelerators allow PXE and iSCSI software boot solutions to work.
1. Click the Flash Update tab in the device manager. not be operational during the flash update process and will disrupt all ports of the Accelerator being flashed in the server. 5. After flashing the latest PXE drivers, click the OK button to exit the application. 3.4 Disabling Windows Firewall to Enable TCP Offload In Windows XP Professional it is necessary to disable Windows Firewall/Internet Connection Sharing to activate the TCP Offload feature on the Accelerators in your system.
To disable this feature, use the following procedure: 3. Under Start type: select Disabled. 1. Start Computer Management - from the Start menu, right click My Computer and select Manage. 2. Under Services and Applications, click on Services. On the right side, scroll down and double click on Windows Firewall/Internet Connection Sharing (ICS), select Disabled. 4. Click OK. 3.
9. Click TCP Offload and select Disabled. Click OK. Note: Disabling TCP Offload will disable the performance benefits of the Accelerator on that interface. This should be done only as required. 5. From the Start menu, open the Network & Dial-up Connections folder located under the Settings menu. 6. Double-click the LAN connection of the interface you wish to disable TCP offload. 7. Click the Properties button. 8. Select the Advanced tab. 10. Restart your computer.
3.6 5. Click Driver Details to obtain additional driver information. Click OK when you are finished. Managing Drivers Drivers for Alacritech Accelerators can be managed through the device manager. 1. From the Start menu, open the Network & Dial-up Connections folder located under the Settings menu. 2. Double-click the LAN connection of the interface you wish to disable TCP offload. 3. Click the Properties button. 4. Select the Drivers tab. 6.
Perform the following steps to access the advanced configuration properties for an Alacritech Accelerator 1. From the Start menu, open the Network & Dial-up Connections folder located under the Settings menu. 2. Double-click the LAN connection of the interface you wish to disable TCP offload. 3. Click the Configure button.
4.
the checksum automatically, this option is unused except when TCP traffic is not offloaded. The default value for TCP Checksum Offload is Enabled. TCP Offload –TCP Offload allows an entire TCP transaction, potentially spanning many frames, to be sent by or received by the Accelerator as a single segment, using only one interrupt. Conversely, with TCP Offload disabled, the TCP stack running on the system CPU will do all TCP protocol processing and each frame is transmitted or received individually.
■ 4 Troubleshooting and Support Miscellaneous Issues About SLIC Technology 4.4 Installation Problems This section covers errors and problems surrounding installation only. For other problems, please see the other sections in this chapter. 4.1 Alacritech Automated Customer Support You can reach Alacritech’s automated support service 24 hours a day, every day. The service contains the most up-to-date information about Alacritech products.
Problem Solution Event Log reports "SLIC Has determined that the adapter is not functioning properly" y Run Diagnostics from NCPA. See the procedure in Chapter 3. y Contact Alacritech technical support for assistance. This is probably the result of a malfunctioning adapter. Alacritech Accelerator Users Guide 4-3 4.6 Connectivity Problems This section covers problems with network connectivity. Problem Solution There is no connectivity at all with other computers on the network.
Alacritech SEN2002XT, SEN2001XT, SES2002XT and SES2001XT Accelerator LED Function Indicators 4.6.1 LED Indication Meaning ACT/LNK Green On The port is connected to a valid link partner. Green Flashing The Accelerator is sending or receiving network data. Off The Accelerator is not connected to a valid link partner.
Appendix A copies of the Software and accompanying documentation. Transfer of the Software terminates your right to use the Software. Network Software License Agreement and Warranty PLEASE REVIEW THE LICENSE AGREEMENT BELOW. BY OPENING THIS SOFTWARE OR PACKAGE OR OTHERWISE DOWNLOADING OR COPYING THIS SOFTWARE, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT. DO NOT USE THIS SOFTWARE UNTIL YOU HAVE CAREFULLY READ AND AGREED TO THE FOLLOWING TERMS AND CONDITIONS.
ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. documentation or return all copies of the Software and documentation to Alacritech. The views and conclusions contained in the software and documentation are those of the authors and should not be interpreted as representing official policies, either expressed or implied, of the FreeBSD Project or FreeBSD, Inc. U.S.