Version: 1.0 | Date: May.
About This Manual . Thank you for choosing the Akuvox R49 guard phone. This manual is intended for the administrators who need to properly configure the R49 guard phone. This manual applies to the 49.30.5.xxx version, and it provides all the configurations for the functions and features of the guard phone.
Introduction of Icons and Symbols Warning: Always abide by this information in order to prevent the persons from injury. Caution: Always abide by this information in order to prevent damages to the device. Note: Informative information and advice for the efficient use of the device. Tip: Useful information for the quick and efficient use of the device.
Blue indicator Light Status No. Indicator Light Type 1 Power Indicator Light 2 Indicator Light Status Network Connection indicator light 3 Call Indicator Light When the device is powered on the light will turn on . When the device starts on normally, the light will be on. When the device is powered off, the light will turn off . When the device is powered on but is not connected to the network, the light will be off.
Related Documentation You are advised to refer to the related documents for more technical information via the link below: http://wiki.akuvox.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
R49G Guard Phone Administrator Guide Table of Contents 1. Product Overview....................................................................................................1 2. Connecting Akuvox Smartplus.............................................................................2 3. Network Setting...................................................................................................... 3 3.1. Device Network Status.............................................................................
R49G Guard Phone Administrator Guide 8.4.2. Enable SIP-hacking Prevention .................................................. 38 8.5. Emergency Call Setting............................................................................ 39 8.5.1. SOS Number Setting......................................................................39 8.6. Call Forwarding Setting............................................................................40 8.6.1. Call Forwarding Configuration on the Device......................
R49G Guard Phone Administrator Guide 18. Debug................................................................................................................... 77 18.1. System Log for Debugging....................................................................77 18.2. PCAP for Debugging...............................................................................78 18.3. User Agent................................................................................................79 19.
R49G Guard Phone Administrator Guide 1.Product Overview The cloud-based R49G guard phone can be deployed and maintained on the SmartPlus platform along with Akuvox door phones, indoor monitors, SmartPlus app that are incorporated with the guard phone as a whole in the community management.
R49G Guard Phone Administrator Guide 2.Connecting Akuvox Smartplus Akuvox R49 guard phone is connected to the Akuvox smartPlus platform for the cloud based management in terms of guard phone deployment, remote device configuration, device data transmission type, SIP account information, and time zone etc. And all these settings will be synchronized to the guard phone, prioritizing over the manual settings you conducted on the device.
R49G Guard Phone Administrator Guide 3.Network Setting 3.1. Device Network Status Device network status can be checked on the device and on the device web interface. Check Device Network Status on the Device Click on on the device home screen and click on Status Info to check the the device network status. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide Check Device Network Status on the Device To check the network status on the web Status > Network Information interface. 3.2. Device Network Configuration R49G guard phone can be connected to both Ethernet and Wi-Fi network. You can check for the door phone’s network connection info and configure the default DHCP mode (Dynamic Host Configuration Protocol) or static IP mode for the device either on the device or on the device web interface.
R49G Guard Phone Administrator Guide 3.2.1.Configure Network Connection on the Device You can check for the door phone’s network connection info and configure the default DHCP mode (Dynamic Host Configuration Protocol) and static IP mode for the device either on the device or on the device web interface.To check and configure the network connection. You can press on on the home screen and click on Network Settings> LAN Type, then set up the network connection.
R49G Guard Phone Administrator Guide Gateway: set up the correct gateway according to the IP address of the gateway. Pri DNS Server: set up the primary and the backup DNS Server address (Domain Name Server)according to your actual network environment. the guard phone will connect to the backup server when the primary DNS server is unavailable .
R49G Guard Phone Administrator Guide 3.3. Configure Network Connection on the Web Interface To check or configure network connection on the device web Network > Basic interface. Parameter Set-up: IP Address: If the DHCP mode is selected, then the guard door phone will AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide be assigned by the DHCP server with IP address, subnet mask,gateway,and primary/ backup DNS server address automatically. Subnet Mask:If static IP mode is selected, then the IP address, subnet mask, gateway, and DNS servers address will have to be manually configured according to your actual network environment IP Address: set up the IP address if the static IP mode is selected. Subnet Mask: set up the subnet mask according to your actual network environment.
R49G Guard Phone Administrator Guide 3.5. Local RTP Configuration For the device network data transmission purpose, device needs to be set up with a range of RTP port (Real-time Transport Protocol) for establishing an exclusive range of data transmission in the network. To set up device local RTP on web Network > Advanced > Local RTP interface AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide Parameter set-up: Starting RTP Port: enter the Port value in order to establish the start point for the exclusive data transmission range. Max RTP port: enter the Port value in order to establish the end point for the exclusive data transmission range. 3.6.
R49G Guard Phone Administrator Guide 3.7. Device VLAN Configuration Virtual Local Area Network is a logical grouping of two or more nodes which are not necessarily on the same physical network segment but which share the same logical IP domain. To be specify, the purpose of VLAN is to separate layer 2 broadcast domain. Within trunk links, the tagged packet will only be send to those ports with same VLAN ID. This is usually achieved by switch or router.
R49G Guard Phone Administrator Guide Parameter Set-up： PC Port Setting：tick the check box to enable the PC port setting, if you want to connect the device to the VLAN network from PC port on the device. R49 has two type of ports for the network connection, one is the PC port and the other is LAN port. If you set PC port for the VLAN network connection and connect the device to the network from the device LAN port, then the setting will not be valid. The value is 0 by default.
R49G Guard Phone Administrator Guide PC Port Priority: select the PC port priority from 0-9. The higher the number is, the higher priority will be given to the VLAN in terms of sending out the data packets to the devices in the VLAN when the network congestion occurs. PC Port ID (1-4095): This parameter does not need to be filled in by the users.The ID is 1 by default.
R49G Guard Phone Administrator Guide 4. Access the Device Web Interface You can enter the device IP address on the web browser in order to log in the device web interface by user name and password admin/admin where you can configure and adjust parameter etc. Note: Google Chrome browser is strongly recommended. The Initial user name and password are “admin” and please be case-sensitive to the user names and passwords entered. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 5.Language and Time Setting 5.1. Language Setting When you first set up the device, you might need to set the language to your need or you can do it later . And the language can either be set up directly on the device or on the device web interface according to your preference. 5.1.1.
R49G Guard Phone Administrator Guide Language Setting on the Web Interface You can configure the language display on the device web interface. You can go to Phone >Time/Lang > LCD Language. 5.2. Time Setting Time setting can be set up on the device and on the device web interface in terms of time zone, date and time format etc. 5.2.1.
R49G Guard Phone Administrator Guide Automatic date&time: when you switch on automatic time and date, the time and date will be automatically synchronized with the NTP server (Network Time Protocol. You can switch off the function if you want to set up the time and date manually. Set date: set up the date manually when the automatic date& time function is switched off. However, the date can not be set up manually when the automatic date&time function is switched on.
R49G Guard Phone Administrator Guide NTP Server: enter the NTP server you obtained in the NTP server field. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 6.Screen Display Configuration R49G guard phone allows you to enjoy a variety of screen displays to enrich your visual and operational experience through the customized setting to your preference. 6.1. LCD Screen Brightness Setting You can adjust the guard phone screen display brightness. To configure the language display, you can slide down your finger twice on the device home screen and click on and go to Display > Brightness Level. AKUVOX SMART INTERCOM www.
R49G Guard Phone Administrator Guide 6.2. Wallpaper Setting You can customize your wallpaper on the device by selecting the static and dynamic pictures from Gallery, Live Wall papers and Wall papers. Wall paper will appear when the device goes in to sleep mode or in to the lock screen status.To configure the language display, you can slide down your finger twice on the device home screen and click on and go to Display > Wallpaper. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 6.3. Sleep Mode Setting You can set the timing for the device to go in to sleep mode. For example, if you set it as 1 minute then the device will go into sleep mode when there is no operation occurred for 1 minute. However if you set it as Never, then the device will never go into sleep mode. To configure the sleep mode, you can slide down your finger twice on the device home screen and click on and AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide go to Display > Sleep. 6.4. Font size Setting You can set up the font size for the screen display. To configure the font size, you can slide down your finger twice on the device home screen and click on and go to Display > Font size. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 6.5. Home Screen Display Setting You can choose your home screen display among three options: Classic, Only Phone And Monitor, Home Care. To select the home screen, you can go to Phone > Preference > HomePage on the device web interface. 6.6. Screen Lock Setting You can set up screen lock on the guard phone for the security purpose.
R49G Guard Phone Administrator Guide Configure Screen Lock Type Parameter Set-up: None: select None if you want to disable the screen lock function. Swipe: select Swipe if you want to replace other types of screen lock with upward swipe on the screen for the screen unlock. Patten: set up the patter for the screen unlock. PIN: set up the screen unlock PIN code. Password: set up the password for the screen unlock when the device starts up. . AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide Configure Screen Lock Message and Notification Parameter Set-up: On lock screen ： select notification display among three options as follows: No. Parameters 1 Show all notification content Hide sensitive contents 2 3 Description Select it if you allow all the notifications to be displayed on the lock screen.
R49G Guard Phone Administrator Guide 6.7. Screenshot Setting You can set up delay time for the device screen capturing, for example, if you set it as 30 seconds later, then the device will start the capturing the current device screen automatically for one time. You can slide down your finger twice on the device home screen and click on and go to Screenshot interface. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 6.8. Screensaver Setting You can select your screensaver, which will be displayed after the device goes into the sleep mode. To configure the screensaver, you can slide down your finger twice on the device home screen and press on and go to Display > Advanced > Screensaver. You can select four types of screensaver: Photo Table, Clock, Colors, and Photo Frame. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 6.9. Large text Setting Screen Display R49G guard phone allows you to amplify everything shown on the screen so that you see everything on the screen with greater ease. To do it, you can slide down your finger twice on the device home screen and click on and go to Display > Advanced > Display size. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 7.Sound and Volume Configuration R49G door phone provides you with various types of ringtone, volume, to configure sound, volume, and ringtone, you can slide down your finger twice on the device home screen and press and go to Sound. 7.1. Sound and Volume Configuration on the Device Configure Basic Sound and Volume Setting Parameter Set-up: Media Volume: adjust the media volume by moving the dot. Call volume: adjust the speaker volume during the call.
R49G Guard Phone Administrator Guide Parameter Set-up: Tone HandFree/HandSet/HeadSet: the volume of ring tone when there is an incoming call with handfree, handset or headset mode. Talk HandFree/HandSet/HeadSet: the volume during talking of handfree, handset ot headset mode. 7.1.1.Sound and Volume Configuration on the Web Interface. You can select Ringtone volume for the device on the web interface: Phone > Preference> Ringtone. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide Parameter Set-up: Keypad Press sound: the volume of pressing key. Ringtone volume: select ringtone for incoming calls. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 8.Call Configuration 8.1. IP call and IP Call Configuration To configure the IP call feature on the device web Phone > Call Feature > Others interface. Parameter Set-up： Direct IP: enable and disable the IP call according to your need. 8.2. SIP Call and SIP Call Configuration You can make SIP call ( Session Initiation Protocol ) in the same way as you do for making the IP calls on the device.
R49G Guard Phone Administrator Guide 8.2.1.SIP Account Registration R49G guard phone supports two SIP accounts that can all be registered according to your applications. For example, you can switch between the two SIP accounts. The SIP account can be configured on the device and on the device interface. To configure the SIP account on the device, you can click on on the home screen and go to Account Manager to register the SIP account. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide Parameter Set-up: Account: select Account1 or Account2 and switch on the two account according to your need. Register Name: enter the SIP account register Name obtained from the SIP account administrator. User Name: enter the user name obtained from SIP account administrator. Password: enter the password obtained from the SIP server. Display Name: configure the name, for example, the device’s name to be shown on the device being called to. 8.2.2.
R49G Guard Phone Administrator Guide Parameter Set-up: Reg Server IP: enter the Server’s IP address number or its URL. Reg Server Port: set up SIP server port for data transmission. Reg Server IP 2: set up the back IP server. 8.3. Data Transmission Type Configuration SIP message can be transmitted in three data transmission protocols: UDP (User Datagram Protocol), TCP(Transmission Control Protocol),TLS (Transport Layer Security) and DNS-SRV.
R49G Guard Phone Administrator Guide UDP:select “UDP” for unreliable but very efficient transport layer protocol. UDP is the default transport protocol. TCP: select “TCP” for Reliable but less-efficient transport layer protocol. TLS: select “TLS” for Secured and Reliable transport layer protocol. DNS-SRV: select “DNS-SRV” to obtain DNS record for specifying the location of services. And SRV not only records the server address but also the server port.
R49G Guard Phone Administrator Guide Parameter Set-up: Auto Answer (direct IP): turn on the the Auto Answer function by ticking the square box . Auto Answer Number: the Auto answer whitelist which means you can add some specific numbers here, the call from these numbers will be answered automatically. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide Answer Mode: set up the video or audio mode you preferred for answering the call automatically. Auto Answer Delay: set up the delay time (from 0-30 sec.) before the call can be answered automatically. For example, if you set the delay time as 1 second, then the call will be answered in 1 second automatically. Auto Answer (Direct IP): auto answer for direct IP call. 8.4.2. Enable SIP-hacking Prevention .
R49G Guard Phone Administrator Guide This feature is only available for SIP call, not IP call. 8.5. Emergency Call Setting Emergency call is used to initiated emergency calls to the three pre-defined emergency contacts for the urgent help, especially for the elders and children. You can press on SOS on the home screen to initiate emergency calls (SOS number). 8.5.1.SOS Number Setting SOS numbers need to be set up in the device web interface before you are allowed to make SOS calls.
R49G Guard Phone Administrator Guide 8.6. Call Forwarding Setting Call Forward is a feature used to redirect an incoming call to the specific third party. Users can redirect the incoming call based on different scenarios. Typically, call forward has three modes: Always Forward/ No Answer Forward/Busy Forward. 8.6.1.Call Forwarding Configuration on the Device To do the configuration on the device, click on and go to Call Settings.
R49G Guard Phone Administrator Guide Call Forward Busy: To enable busy forwarding function; incoming calls will be forwarded to a specific number if phone is busy. No Answer Forwarding: To enable no answer forwarding function; incoming calls will be forwarded to a specific number if phone is not picked within no answer ring time. Forward Number: To enter the specific forward number if R49 guard phone enables always forward / busy forward / no answer forward. 8.6.2.
R49G Guard Phone Administrator Guide Always Forward: to enable always forwarding function; all incoming calls will be automatically forwarded to a specific number. Busy Forward: to enable busy forwarding function; incoming calls will be forwarded to a specific number if phone is busy. No Answer Forward: to enable no answer forwarding function; incoming calls will be forwarded to a specific number if phone is not picked within no answer ring time.
R49G Guard Phone Administrator Guide Parameter Set-up: Account: select the account to which you want to apply dial number replacement. The account is “Auto” by default ( to call out from the account in which the dial number has been registered). You can select either account 1 or account 2 from which the number can be dial out. if you have registered the dial number in both Account 1 and Account 2 , then the number will be called out from Account 1 by default.
R49G Guard Phone Administrator Guide “ 101” then the five intercom devices with the dial number will be called to at the same time when you dial 101. 8.8. Area Code Area codes are also known as NPAs (Numbering Plan Areas). They usually indicate different geographical areas within one country. If entered numbers match the predefined area code rule, the phone will automatically prefix outgoing number with area code. You can press and go to Dial Plan on the device screen for the configuration.
R49G Guard Phone Administrator Guide automatically dialed out as you enter the number, without pressing the dial button. You can click on and go to Dial Plan and switch from Dial plan to Dial now to do the setting. Parameter Set-up: All Dial Delay ： Allow user configure dial now delay time for dial now.It means user can configure the IP phone to dial out the phone number automatically after the designated delay time if it match any dial now rule.
R49G Guard Phone Administrator Guide 9.Intercom Message You can check, create, and clear messages as needed on the Message screen. You can press Message to create a new text message and press Delete to delete the existing messages. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide Parameter Set-up: New Message: press this icon to create a new message. Delete: press this icon to clear the messages that have been selected. Cancel: press Cancel for the cancellation. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 10. Audio& Video Configuration 10.1.Audio Codec Configuration Akuvox R49G supports six types of Audio Codec (iLBC_13_3, iLBC_15_2, PCMU, PCMA, G729, G722) for encoding and decoding the audio data during the call session. Each type of Audio Codec varies in terms of sound quality. You can select the specific codec with different bandwidth and sample rate flexibly according to the actual network environment.
R49G Guard Phone Administrator Guide 10.2.CNG configuration R49G allows you to set up CNG (Comfort Noise Generator)during the call. When CNG function is enabled you will be able to hear a comfortable noise in the moment when both side are not talking during a call. You can press and press Audio Settings, then enable the CNG. Parameter Set-up: CNG(Comfort Noise Generation): Allow R49G to generate comfortable background noise for voice communications during periods of silence in a conversation.
R49G Guard Phone Administrator Guide 10.3.VAD configuration VAD （ Voice Activity Detection) is a function used for the detection of the existence of the audio signal during the call. When VAD detects a certain interval of silence during the call, then it will replace the bigger audio packets with the smaller packet of CNG packets, thus creating the CNG that you will hear while reducing the data transmission cost and bandwidth consumption.
R49G Guard Phone Administrator Guide 10.4.AGC configuration AGC (Automatic Gain Control) is a function that is used for the acoustic gain control. It is used in the scenario when the smaller audio input will be amplified and compensated automatically for a larger audio volume as speaker on the other side does not speak to the microphone close enough. Parameter Set-up: AGC (Sending-side): enable it so that audio output can be automatically amplified before it reaches the receiver side.
R49G Guard Phone Administrator Guide 10.5.Net EQ Configuration In order to ensure the smooth audio data transmission, you are required to set the audio jitter buffer value according to the actual network jitter value. The audio data packets fall within the jitter butter range will be recovered and be resent for the smooth and continuous audio data transmission. You can press on the home screen and go to Audio > Net EQ for the configuration.
R49G Guard Phone Administrator Guide Parameter Set-up: Name: check to select the H264 video codec format for the guard phone video stream. H264 is the video codec by default. Codec Resolution: select the code resolution for the video quality among four options:”QCIF”, “CIF”, “VGA”, “4CIF” and “720P” according to your actual network environment. The default code resolution is 4CIF. Bitrate: select the video stream bit rate (Ranging from 320-2048).
R49G Guard Phone Administrator Guide Parameter Set-up: Direct IP Codec Resolution: select the code resolution for the video quality among four options:”QCIF”, “CIF”, “VGA”, “4CIF” and “720P” according to your actual network environment. The default code resolution is 4CIF. 10.8.Media Feedback In order to ensure the smooth and continued data transmission for the video call, you are required to set both NACK( Negative Acknowledgement) Tmmbr (Temporal Max Media Bitrate Request).
R49G Guard Phone Administrator Guide Parameter Set-up: NACK: used to reinforce the data transmission during the video call. It can be used to prevent loosing data packet in the weak network environment when discontinued and mosaic video image occurred. Tmmbr:used to indicate the maximum bitrate that receiver can take. 10.9.H264 Setting Parameter Set-up: Profile: select the video code profile level, the higher the profile is, the more complex and efficient the encoding will be.
R49G Guard Phone Administrator Guide 10.10. Other Video Parameters You can configure other video parameters such for the video encoding acceleration, color enhancement and image quality on the device. Parameter Set-up: Hardware Encode Acceleration: enable it to turn on the function to accelerate video encoding on the hardware basis Hardware Decode Acceleration: enable it to turn on the function to accelerate the video decoding on the hardware basis. This function is disabled by default.
R49G Guard Phone Administrator Guide 11. Door Access control 11.1.Give Access Permission R49G will be able to give door access permission by allowing the number of door entry when it is called by the X916 door phone, then temp key will be generated by the SmartPlus platform before its being sent to specific visitor. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 12. Security 12.1.Monitor Setting You can configure the monitor setting on the device You can press Monitor on the home screen then set up monitor. You can enter IP/SIP number of door phone in Device number and fill in device name. Then set up the RTSP address. The RTSP format of the Akuvox door phone is rtsp://deviceIP/live/ch00_0. Enable or disable display in the call. If enabled, when there is an incoming call from the monitor, the video will be displayed.
R49G Guard Phone Administrator Guide Parameter Set-up: Device Name: enter the name of the device to be monitored. Device Number: Enter the device number according to your need. Destination URL: enter the URL rtsp://deviceIP/live/ch00_0 of the device to be monitored. Username: enter the user name of the door phone for the authentication . Password: enter the door phone authentication password. 12.2.
R49G Guard Phone Administrator Guide 12.3.Voice Encryption The encryption function provides you with greater security for the intercom call. And R49G support three modes of voice encryption: SRTP(compulsory), SRTP(Optional), ZRTP(Optional) on web Account > Advanced > Encryption interface. Parameter Set-up: Voice Encryption: select encryption mode from four options. If you select to Disable it, the call will not be encrypted.
R49G Guard Phone Administrator Guide 13. Application 13.1.Calendar You can create your account and set up the events and agenda in the calender. You can press on the home screen and go to Calender to set up your calender. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 13.2.Camera R49G has installed a camera in the front, which allows you to take pictures as need. You can press on on the home screen and go to Camera to take picture and videos as need, and you can also review, edit, delete and share the pictures and videos as needed. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 13.3.Gallery In the Gallery, all the screenshots, pictures, and videos taken can be checked, edited, deleted, and shared shared. You can press on on the home screen and go to Gallery for the management. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 13.4.Music R49G guard phone can also serves as a music player. You can press and go to Music and then you can play the music by Artist, Album, Songs, Playlist and check on the music being played. 13.5.Video You can check, delete, and play the the video stored in your guard phone. You can press and go to Video to check and play the videos. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 13.6.Explorer Explorer in the R49G serves as a file manager that allows to mange all types of files stored in the device. You can search, check, sort, delete, copy, paste the files in the explorer as needed. You can press and go Explorer. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 13.7.Calculator The calculator in the device allows to do the calculation as needed while you are on the phone etc. You can press and go Explorer. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 14. Call Log If you want to check on the calls inclusive of the dial-out calls, received calls, and missed calls in a certain period of time, you can check and search the call log on the device web Contacts > Call Logs interface and export the call log from the device if needed. You can check on call log on the device as well, you go to Phone>Call Logs AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 15. Firmware Upgrade Firmwares of different versions for guard phone can be upgraded on the device web Upgrade > Basic interface. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 16. Backup Configuration files can be imported from your PC or be exported out of the device to your local PC on the device web Upgrade > Advanced > Others interface if needed. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 17. Auto-provisioning 17.1.Provisioning Principle Auto-provisioning is a feature used to configure or upgrade the devices in batch via third party servers. DHCP, PNP, TFTP, FTP, HTTPS are the protocols used by the R49G guard phone to access the URL of the address of the third party server which stores configuration files and firmwares, which will then be used to to update the firmware and the corresponding parameters on the guard phone. AKUVOX SMART INTERCOM www.
R49G Guard Phone Administrator Guide 17.2.Introduction to the Configuration Files for Auto-Provisioning Configuration files have two formats for the auto-provisioning. one is the general configuration files used for the general provisioning and other one is the MAC-based configuration provisioning.
R49G Guard Phone Administrator Guide schedule. To set up the schedule on device web Upgrade > Advanced > Automatic Autop interface. Parameter Set-up: Power On: select “Power on”, if you want the device to perform Autop every time it boots up. Repeatedly: select “ Repeatedly”, if you want the device to perform autop according to the schedule you set up.
R49G Guard Phone Administrator Guide from 128-255), you are required to configure DHCP Custom Option on the web Upgrade > Advanced > Automatic Autop interface. Note: The custom Option type must be a string. The value is the URL of TFTP server. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide Parameter set-up: Custom Option: enter the DHCP code that matched with corresponding URL so that device will find the configuration file sever for the configuration or upgrading. DHCP Option 66: If none of the above is set, the device will automatically use DHCP Option 66 for getting the upgrade server URL. This is done within the software and the user does not need to specify this.
R49G Guard Phone Administrator Guide 17.5.Static Provisioning Configuration You can manually set up a specific server URL for downloading the firmware or configuration file on device web Upgrade > Advanced > Automatic Autop interface. If an autop schedule is set up, the indoor monitor will perform the auto provisioning on a specific timing according to autop schedule you set up. In addition,TFTP, FTP, HTTP, and HTTPS are the protocols that can be used for upgrading the device firmware and configuration.
R49G Guard Phone Administrator Guide Password: set up a password if the server needs a password to be accessed to otherwise leave it blank. Common AES Key: set up AES code for the intercom to decipher general Auto Provisioning configuration file. AES Key (MAC): set up AES code for the intercom to decipher the MAC-based auto provisioning configuration file.
R49G Guard Phone Administrator Guide 18. Debug 18.1.System Log for Debugging System log in the indoor monitor can be used for debugging purpose. If you want to export the system out to a local PC or to a remote server for debugging , you can set up the function on the web Upgrade > Advanced > System Log interface. Parameter Set-up: LogLevel: select log levels from 1 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purpose.
R49G Guard Phone Administrator Guide Remote System Log: select “Enable” or “ Disable” if you wan to enable or disable the remote system log. Remote System Server: enter the remote server address to receive the the device And the remote server address will be provided by Akuvox technical support. 18.2.PCAP for Debugging PCAP in R49G guard phone is used to capture the data package going in and out of the devices for debugging and troubleshooting purpose.
R49G Guard Phone Administrator Guide 18.3.User Agent User agent is used for the identification purpose when you are doing analysis on the SIP data packet. To do this configuration on web Account > Advanced interface. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 19. Password Modification 19.1.Modify Device Web Interface Password To modify web interface password, you can do it on device web Securtiy > Basic > Web Password Modify interface. Select "Admin" for the administrator account and " User" for the User Account. Note: There are two accounts, one is admin, its password is admin, the other is user, its password is user. 19.2.
R49G Guard Phone Administrator Guide AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 20. System Reboot&Reset 20.1.Reboot If you want to reboot the device system, you can operate it on the device web Upgrade > Basic interface as well. More over, you can set up schedule for the device to be restarted. To set up the device reboot schedule on web Upgrade > Advanced > Reboot Schedule interface. AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 20.2.Reset Device system can be reset on device web interface and on the device. 20.2.1. Reset on the web interface You can go to Upgrade > Basic for the configuration. 20.2.2. Reset on the device To reboot the system setting on the device, so you can slide down your finger twice on device home screen and press on and go to system > Reset Options>Erase all data (factory reset). AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide AKUVOX SMART INTERCOM www.akuvox.
R49G Guard Phone Administrator Guide 21.
R49G Guard Phone Administrator Guide PCMU: Pulse Code Modulation µ-Law PCAP: Packet Capture PNP: Plug and Play RFID: Radio Frequency Identification RTP: Real-time Transport Protocol RTSP: Real Time Streaming Protocol MPEG: Moving Picture Experts Group MWI: Message Waiting Indicator NO: Normal Opened NC: Normal Connected NTP: Network Time Protocol NAT: Network Address Translation NVR: Network Video Recorder ONVIF: Open Network Video Interface Forum SIP: Session Initiation Protocol SNMP: Simple Network Manage
R49G Guard Phone Administrator Guide 22. FAQ Q1: Do Akuvox devices support opus codec? A1: For now, only Akuvox Android video IP phone R48G can support Opus audio codec. Door phone and indoor monitor still not supports. Q2:What operation system is R49G? A2:Android 9.0. Q3:Can I install apps at Akuvox R49G？ A3:R49G is based on Android 9.0 system, You can install third party apps as your wish.
R49G Guard Phone Administrator Guide 23. Contact US For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products. AKUVOX SMART INTERCOM www.akuvox.
