Warranty

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SOUNDGRABBER2
In some countries, product liability legislation may give you other rights beyond the scope of this
warranty card. Where this applies, such rights shall replace the rights and conditions stated in
this warranty card.
Please send your claims to the dealer you purchased the product from, or to the AKG Distributor
for your country. To find your nearest AKG Representative, visit www.akg.com/distributors.
Limited Warranty valid United States of America (*) and Canada (**):
AKG Acoustics warrants AKG products against defects in material or workmanship for a period
of two years from the date of original purchase, and agrees to repair or, at our option replace any
defective unit without charge for either parts or labor. AKG grants a three-year warranty
covering select products mainly studio and boundary layer microphones (see list of products
above) against defects in material and workmanship This warranty is valid for AKG or
AKG/CROWN products purchased and delivered within the United States (*) / Canada (**) for
the original purchaser only. The purchaser’s Bill of Sale will serve as proof of sale and warranty
validity in the U.S (*) / Canada (**). Shipment of defective items to AKG for repair will be at
the customer’s own risk and expense. AKG will assume the return shipping cost for all items
repaired under warranty.
IMPORTANT: This warranty does not cover damage resulting from accident, misuse or abuse,
lack of reasonable care, the affixing of any attachment not provided with the product, loss of
parts, or connecting the product to any receptacle other than specified.
This warranty is void unless AKG Acoustics, U.S.’s service center(*) / the authorized AKG
Service Center of Canada (**) performs the repair. No responsibility is assumed for any special,
incidental or consequential damages caused by the consumer. However, the limitation of any
right or remedy shall not be effective where law prohibits such.
General Return Procedures for US AKG Service
SA# IS REQUIRED for AKG repair service. Please call [phone] and request a service
authorization prior to sending out any repairs. Please be sure to attach the SA# on the outside of
any repair you send in. This step will enable us to determine where your particular repair will
need to be sent to insure that nothing gets lost.
RA# is REQUIRED for AKG credit returns. Please call [phone] and request a return
authorization prior to returning any AKG purchases. Please be sure to attach the RA# on the
outside of any returns you send in. This step will insure that the return procedure is completed
smoothly.
All AKG customer-owned products being returned for warranty service must include a copy of
the customer’s bill-of-sale. Warranty approvals will not be granted if an original receipt or copy
of a receipt is not enclosed.