Instruction Manual

After Sales Support
(AU) 1300 886 649 (NZ) 0800 836 761 | tempo.org/support
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If you experience a problem with your bar freezer, check in the following table for
solutions to help you solve the problem. If after these checks you still have a problem
with your bar freezer, call our after sales support centre for advice.
CAUTION: Before troubleshooting, disconnect the power supply. Any troubleshooting
that is not mentioned in this manual may only be carried out by a qualified electrician
or similarly qualified person.
Problem Possible cause and solution
Appliance does
not work.
Check and ensure that the mains plug is securely plugged into the
power point and power to the socket is switched on.
Check the fuse and replace, if it has blown or is defective, or reset
a tripped circuit breaker.
Ensure that there is power at the socket (plug another appliance
into the outlet to check that it is working).
Food freezes
too much.
If the appliance runs at the coldest setting, reset the temperature
control to a warmer setting.
Food is not
frozen enough.
Reset the temperature to a colder setting.
Make sure the door is only opened for as long as is necessary. Do
not keep it open for an extended period.
Make sure the appliance is not located near a heat source.
The door will
not open.
If the door has just been opened, leave it for a few minutes to allow
the air pressure to equalise before trying again.
The door will
not close.
Ensure the bar freezer is properly levelled and the door gasket is
clean.
Check and ensure no food packages are restricting door closure.
Unusual
noises.
Check and ensure that the appliance is level. If necessary, adjust
the levelling feet.
If the appliance is touching the wall or other objects, move it slightly.
Some sounds are normal during use and no cause for concern.
These include whirring or pulsating noises from the compressor,
faint gurgling or bubbling sounds from the refrigerant circulation and
clicking noises from the temperature control cutting in and out.
The external
freezer surface
is warm.
The exterior freezer walls can be warmer than room temperature.
This is normal while the compressor works to transfer heat from
inside the freezer cabinet.
FAQs and Troubleshooting Guide