User manual

B20
49
Chapter5 Other Information Chapter5 Other Information
Troubleshooting
The player will not power on!
- Check whether the battery is discharged.
Charge the product using USB cable and check it again.
- Insert a thin and pointed object (such as a straightened
paper clip) into the reset hole to reset the device.
The product cannot be charged after connecting power.
- Check whether the USB cable is rmly connected.
The battery power is consumed even though the product is turned off.
- Check whether you are using certain functions such as alarm
or FM Recording.
- Check whether the setting in [Settings > Advanced > Power Off Type]
is set to [Sleep]. The battery power is slightly consumed in [Sleep] mode.
The signal reception performance for DMB/DAB is poor.
- The channel scanning time might be longer if the signal is weak
or not provided in that area. DMB/DAB service might not be
available in a null point such as basement or inside a building.
- DMB/DAB service might not be available in some districts.
Be sure to check whether DMB/DAB service is covered in that
area.
- The quality of DMB/DAB service is subject to change depending
on the conversion status provided by broadcasting service provider.
The LCD display is turned off frequently.
- To save power consumption, the LCD is designed to be turned
off after designated time.
Set up the duration in [Settings > Timer > Backlight].
The product cannot be connected properly using the USB cable.
- Check whether the USB cable is rmly connected.
Poor radio or DMB/DAB service reception with heavy noise!
- Check whether the earphones jack is dirty.
- Check whether an earphone is connected.
- Adjust the position of the player and earphones.
- Turn off any nearby electronic equipment to avoid potential interference.
No sound during playback!
- Check whether the volume is set to “0”.
- Check whether the plug or connection jack of earphones is dirty.
- Check whether the music le is corrupted.
Please check out!