AK UW100 INSTRUCTION BOOK User Guide
CONTENTS Getting Started _01 Before Using the Product 02 Included Items 03 Parts Names 04 Charging 05 Power Management 08 Connections 09 Connecting to a device 10 Using the Device _02 Using the Earbuds 13 Listening to Music 14 Making a Phone Call 15 Voice Recognition 16 Using the App 17 Miscellaneous _03 Safety Precautions 20 Troubleshooting 22 Copyright 25 Certifications 25 Disclaimers 26 Specifications 27
User Guide Before Using the Product The descriptions contained in this instruction book are based on the product's default settings. The contents of this instruction book may differ from the actual product due to changes in the manufacturer’s specifications. The images shown in this instruction book may differ from the actual product. Some features may not be available depending on the manufacturer of the mobile device and the specifications of the model.
User Guide Included Items Components may change without prior notice to improve the performance or quality of the product. TWS earbuds Charging case Ear tips (5 sizes) Charging cable Quick Start Guide & Warranty Card Ear tips: Select the ear tips that best fit your ears and affix them onto the earbuds. Charging case: Stores and charges the earbuds. Charging cable: Connects the charging case to a charger to charge the product. Quick Start Guide: A basic guide for using the product.
User Guide Parts Names The appearance of the product as well as the information printed and engraved on the product may vary depending on the manufacturer's specifications. Ear tips Proximity sensor Charging pin Charging pin Touch button Microphone LED indicator Charging port (USB Type-C) Ear tips: Select the ear tips that best fit your ears and affix them onto the earbuds. Proximity sensor: Detects when you're wearing the earbuds.
User Guide Charging Wired charging 1. Notice the direction of the earbuds when replacing them in the charging case so they come in contact with the charging pins. 2. Connect the [charging port] on the back of the charging case with the charger using the USB Type C cable included in the package. 3. Plug the charger into an outlet. 4. The blue or green LEDs blink repeatedly depending on the charging state, and the LEDs turn off when charging is complete.
User Guide Be sure to use the USB Type C cable provided with the product. Cables that do not meet the specifications may cause product failure. Recommended charger specifications: DC 5V/2A Using a charger that does not meet the product’s specifications may cause the product to fail. Any damage caused by using an unauthorized charger outside the recommended specifications will not be covered by warranty service.
User Guide LED indicator (Charging case) Color Status Blue: Blinks repeatedly Earbuds: Charging in progress Blue: Turns off Earbuds: Charging complete Green: Blinks repeatedly Cradle: Charging in progress Green: Turns off Cradle: Charging complete Blue/Green: Earbuds/Cradle: Blinks repeatedly in turn Charging in progress (Both) Blue/Green: Turns off Earbuds/Cradle: Charging complete (Both) Red: Blinks repeatedly Battery level: 10% or less If the LED indicator on the charging case does not
User Guide Power Management Turn on/off 1. The earbuds power on automatically when they are removed from the charging case. 2. The earbuds power off automatically when they are placed into the charging case. Reset If the earbuds are not operating properly or have stopped operating, reset them and try again. 1. With the earbuds in the cradle, touch both earbuds for about 10 seconds to perform factory reset. 2.
User Guide Connections Insert the ear tips 1. Select the ear tips that fit you best among the five sets of ear tips that have been provided. 2. Take out the ear tip and flip the cover over backwards. 3. Turn slightly by applying a light force and affix it to the socket of the earbud. 4. Flip the cover of the ear tip back over again to its original position so it is ready to wear. Wearing the earbuds 1. Check that the ear tip of the earbud is facing your ear. 2.
User Guide Connecting to a device Connecting to a mobile device 1. When the earbud is removed from the charging case, it automatically powers on and enters pairing standby mode. 2. Turn on your mobile device’s Bluetooth feature: [Settings > Connections > Bluetooth] 3. Select [AK UW100] when it appears in the device search to complete pairing with your mobile device. 4. The earbuds turn off automatically when they are placed in the charging case.
User Guide If one earbud gets disconnected during use, touch the disconnected earbud for 20 seconds to reconnect. Bluetooth pairing mode will turn off if the earbuds and mobile device are not connected within 3 minutes outside the range. If you put the product in the charging case and take it out, the earbuds will enter Bluetooth pairing mode. Make sure to check and adjust the Bluetooth volume to the appropriate level after pairing is complete. A high volume can cause hearing damage.
User Guide Connecting to a different mobile device 1. Turn off the Bluetooth feature in the connected mobile device at [Settings > Connections > Bluetooth] or unregister the earbuds from [Registered Devices]. 2. Press one earbud for 3 seconds to enter Bluetooth pairing mode. 3. Connect to the new mobile device via Bluetooth.
User Guide Using the Earbuds Using the touch button Touch the outside of the earbud to use various features such as playing or pausing music.
User Guide Listening to Music Playing music You can listen to music playing on a mobile device by connecting the earbuds to the mobile device. Play the music stored in your mobile device or stream music while connected. Controlling the volume Touch the right earbud for 2 seconds or longer to increase the volume, and touch the left earbud for 2 seconds or longer to reduce the volume. Pause/Play During music playback, a single touch of the right earbud pauses the playback, and a second touch restarts it.
User Guide Making a Phone Call Answering a call When your earbuds are connected to your mobile device, you can check and answer calls from your mobile device. Accept/decline a call When a call is received while you are wearing the earbuds, the earbuds will emit a sound as well as a voice notification to inform you of the phone number or name saved in your contacts for that incoming call. Touch the earbud once to accept the call. Touch the earbud twice to decline the call.
User Guide Voice Recognition Voice Recognition You can use the voice recognition features supported by your mobile device. Touch the left earbud 3 times to activate the voice recognition features. Supported voice recognition features may vary depending on the specifications of the mobile device manufacturer. To increase the recognition rate of voice commands, please pronounce as accurately as possible in a quiet place. Slang words or derived words may not be recognized.
User Guide Using the App Using the AK TWS app, you can connect the earbuds to a smart device to check the status of the earbuds and set up the environment to use the earbuds. Downloading the app 1. Search for the AK TWS app at the store for your smartphone and install. Android OS : Open Google Play Store. Search [AK TWS] > Select [Install] iOS : Open the App Store. Search [AK TWS] > Select [Get] To use the AK TWS service, you must install the AK TWS app. Supported operating systems: Android: 7.
User Guide App screen 1 2 3 5 4 6 1 Product status 2 Ambient Displays battery status, Bluetooth status, device name, etc. Ambient mode and ambient mode level control are supported. 3 Home screen Goes to the Home screen. 4 EQ Goes to the EQ screen. 5 Settings Goes to the Settings screen. 6 Tap action Goes to the tap action settings screen.
User Guide App settings Set up the device according to the user's needs. The structure of the settings menu may vary depending on the firmware version. Device settings Language: Select the language for the device. Reset settings: Reset all of the app’s settings. Other: View system information, legal information, etc. Update Updates the firmware. Details Shows information about the product. Updating the firmware 1.
User Guide Safety PreCautions Do not wear the earbuds in unsafe areas, such as on roads or crosswalks. Doing so can slow your response to external risks and result in an accident. Maintain a safe distance between the product and any object that may be affected by magnetic fields. Data may become damaged or unusable by the magnet in this product. To prevent possible hearing damage, do not listen at high volume for long periods. Using earbuds without ear tips may hurt your ears.
User Guide Do not place the device near magnetic objects (magnets, televisions, monitors, speakers, etc.). The manufacturer shall not provide exchanges or compensation for any product damage or loss resulting from the customer’s negligence. Do not use the product in any way other than for the intended purpose. If there is a ringing in the ears, reduce the volume or stop using the device. Do not listen to music at excessive volumes for extended periods.
User Guide Troubleshooting Common issues and solutions 1. The product won't turn on. The battery may be low. Charge the product for at least one hour and try again. Reset and turn on the product again. 2. The earbud doesn't work. If an earbud’s proximity sensor does not make contact with your ear, the earbud may not work. If you can't hear any sound when playing a song after wearing the earbuds, remove the earbuds from your ears and reinsert them.
User Guide 5. The battery won’t charge correctly. Check if your charger is a manufacturer-approved model. Check if the earbud charging pins are in good contact with the pins in the charging case. Check the connection between the charger and the charging case. Foreign substances on the charging port may prevent the battery from charging. Clean the charging port area with a dry cloth before use. 6. The charging time and battery run time for each earbud is different.
User Guide 10. The sound quality during phone calls and when playing music is poor. Wireless phones, wireless network devices, etc., can make noise that interferes with calls and music playback. Your earbuds should be as far away as possible from devices that use or generate radio waves. Make sure that the device connected to the earbuds is within the maximum Bluetooth connection range (10 meters). The operating distance may vary depending on the environment.
User Guide Copyright Dreamus Company retains the rights to patents, trademarks, copyrights, and other intellectual property rights related to this manual. No contents of this user manual may be duplicated or reproduced in any format or by any means without the prior approval of Dreamus Company. Using or reproducing, in whole or part, the contents of this document is subject to penalties. Software, audio, video, and any other copyrighted contents are protected in accordance with relevant copyright laws.
User Guide Qualcomm aptX is a product of Qualcomm Technologies, Inc. and/or its subsidiaries. Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States and other countries. aptX is a trademark of Qualcomm Technologies International, Ltd., registered in the United States and other countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
User Guide Specifications Bluetooth version 5.