Instruction manual

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KONA 3 Installation and Operation Manual — Support
If the problem is unknown or you need general help, first contact the dealer
where you purchased the product. AJA dealers offer product support for many
service requirements.
If the problem is a Final Cut Pro operational issue, Mac system issue, or Xserve
RAID issue, then call Apple Customer Support for help.
If the problem is an AJA Video KONA 3 issue, then contact AJA Video
Customer Support using one of the methods listed below:
Contacting by Mail Address:
443 Crown Point Circle, Grass Valley, CA. 95945 USA
Telephone: [phone] or +1.530.274.2048
Fax: [phone]
Web: http://www.aja.com
Support Email: [e-mail]
Apple Resources Apple provides a large amount of support information online at their support
website. Information provided includes answers to top questions, discussions on
specific topics, and software downloads for updates and utilities.
You may also enroll in AppleCare for extended support of hardware and
software products. Information is provided on the Apple Support website on
how to enroll in AppleCare.
General Apple Support Website for information on all products:
http://www.info.apple.com/
Mac Support Area: http://www.apple.com/support/macpro/
or: http://www.apple.com/support/powermac/
Xserve Support Area: http://www.apple.com/support/xserve/index.html
Xserve Discussion Area:
http://discussions.info.apple.com/
WebX?[e-mail]8aKWnmbr.0@.3bb84b79
Final Cut Pro Web Support:
http://www.apple.com/support/finalcutpro/index.html