Instruction manual
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KONA LS/LSe Installation and Operation Manual — Support
If the problem is unknown or you need general help, first contact the dealer
where you purchased the product. AJA dealers offer product support for many
service requirements.
If the problem is a Final Cut Pro operational issue, Power Mac system issue, or
Xserve RAID issue, then call Apple Customer Support for help.
If the problem is an AJA Video KONA LS issue, then contact AJA Video
Customer Support using one of the methods listed below:
Contacting by Mail Address:
443 Crown Point Circle, Grass Valley, CA. 95945 USA
Telephone: 1.800.251.4224 or 1.530.274.2048
Fax: 1.530.274.9442
Web: http://www.aja.com
Support Email: support@aja.com
Apple Resources Apple provides a large amount of support information online at their support
website. Information provided includes answers to top questions, discussions on
specific topics, and software downloads for updates and utilities.
You may also enroll in AppleCare for extended support of hardware and
software products. Information is provided on the Apple Support website on
how to enroll in AppleCare.
General Apple Support Website for information on all products:
http://www.info.apple.com/
Power Mac Support Area: http://www.apple.com/support/powermac/
Xserve Support Area: http://www.info.apple.com/usen/xserve/
Xserve Discussion Area:
http://discussions.info.apple.com/
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Final Cut Pro Web Support: http://www.info.apple.com/usen/finalcutpro/
Final Cut Discussion Area:
http://www.apple.com/support/finalcutpro/